McDivitt Law Firm achieves a paperless office but what about the 1000 leftover binders?

McDivitt Law Firm went paperless last month – a big accomplishment for any organization, but one particularly onerous for law firms that house thousands of confidential legal documents. Each document requires particular care and attention to ensure everything is properly logged and maintained throughout the transition to a paperless office. McDivitt has been scanning documents and filing them away in their online Document Control system since June 2011 and to date have emptied over a thousand, three-inch binders containing approximate 456,000 sheets of paper!

The quest to go paperless came from a growing need to increase efficiency at a law firm that has seen an amazing 40% growth in staff over the last year across its three locations. Moving to a central web-based system would help save not only time, but would free up space for their growing head count. By removing hundreds of binders from the office they now have additional working space to accommodate new employees.

So what does one do with hundreds of binders? McDivitt decided to leverage their Facebook page to reach out to their community and offered up the binders free to schools, hospitals, churches, or any other organizations or small businesses that would be able to make use of them. As expected in this online social era, the response was fairly immediate and amazingly all one thousand plus binders have already been distributed to the local Colorado Springs school district, Habitat for Humanity, and a non-profit organization, TESSA. It’s a great feel-good story that rose out of a standard business need to be more efficient and scalable. 

McDivitt Law Firm engages with their community quite frequently on their Facebook page, including PSA Video contests, updates on their Safe and Sober cab ride home program, job postings and other fun activities happening in and around their neighbourhood. So if you’re a Colorado Springs, Denver, or Pueblo community member, check them out, there’s lots of great information to be found!


Think you can go paperless too? Find out more about online document control.  

McDivitt Law Firm achieves a paperless office but what about the 1000 leftover binders?

Intelex discusses Oil and Gas safety management in ISHN

As in other high-risk sectors, workplace safety is of utmost importance in the Oil and Gas industry, where the smallest of near-misses and at-risk behaviours can result in devastating consequences for frontline workers, not to mention catastrophic environmental impacts. In light of this, it’s hard to believe some oil and gas companies still rely on archaic, paper-based systems for EHS management. Yet in spite of the adoption of state-of-the-art EHS management systems by some industry leaders, paper- and spreadsheet-based systems are still in widespread use.

That said, the trend is changing and businesses are increasingly beginning to see how streamlined EHS management systems are ultimately investments with great returns that help companies navigate increasingly complex regulatory waters. Learn more about this dynamic by checking out my article “Goodbye to paper and spreadsheets” in the most recent issue of ISHN (Industrial Safety and Hygiene News). You’ll have to register to view the issue, but it’s free and ISHN is a great publication with a wealth of EHS news.

Intelex contributes to Oil and Gas Product News

Check out the recent Intelex article, When Paper Kills: The Perils of Reactive Management, in the latest issue of Oil and Gas Product News. Sure, the title sounds a bit dramatic, but when it comes to occupational health and safety, you can’t be too serious.

The story hones in on the sometimes archaic paper and spreadsheet-based systems that some Oil and Gas companies (not to mention businesses across all sectors) use to manage environmental, health and saefty (EHS) management data, particularly on oil rigs, drills, platforms and other worksites. 

The article, through a couple of hypothetical case studies, explores the difference between reactive, paper-based EHS management systems and the proactive, streamlined alternative, and discuss how the impacts on workplace health and safety, environmental impacts, time and eficiency, and bottom line/ROI significantly vary between the two systems.

So take a look, and let us or Oil and Gas Product News know what you think. Just a final note that you’ll need to sign up for free registration to view the electronic issue, if you aren’t registered already.

Quality management and ISO 9001…in municipalities?

These days ISO 9001 has become such a pervasive term, and while some might not know exactly what it means, almost everyone has seen the words pop up on the sides of manufacturers, machine shops, and other industrial facilities.

But while the quality management standard specification can apply to literally any business in any industry, many are still surprised to imagine that its scope goes beyond the walls of discrete manufacturers and processing plants. Indeed, it even applies to municipalities. Except, instead of describing a process for how a bolt is tightened, in the context of a municipal corporation, ISO 9001 might dictate how a customer service call is handled. In either case, the underlying methodology for describing the processes will ultimately be similar.

Those in the municipal sector who are looking to develop or improve a quality management program shouldn’t miss our our feature webinar, Quality City: The value of ISO 9001 and Quality Management in Municipalities. This joint webinar will be hosted by Intelex and David Forget, the Town of Ajax‘s manager of quality service. Ajax was the first municipality in North America to achieve full ISO 9001 certification, an accomplishment that David spearheaded.

Among other things, including specific examples of Ajax’s situation, David will discuss:

  • The benefits and ROI that flow from implementing a quality management program within a municipal organization.
  • The challenges municipalities can expect to face when rolling out a quality management system.
  • Getting buy-in for a quality program from senior management.
  • Why seek ISO 9001 certification for your municipal corporation.
  • The relationship between streamlined quality management and improved business performance.

Whether you work with a  municipality directly, or in any other service-based organization, you won’t want to miss this opportunity. Reserve your spot over at the webinar registration page.

Intelex and WD-40 Company Keep Documents Under Control

WD-40 For any company who deals with multiple manufacturers and suppliers in the production of their product, it can become problematic at times to ensure that the most recent and up-to-date versions of documents related product specifications and manufacturing processes are being used by these 3rd parties. This was one of the critical elements that WD-40 Company wanted to address when they were assembling their Quality Management System. It is for this reason that they selected Intelex to provide them with a solution to address their document management needs.

Leveraging Intelex’s web-based platform and document control module, WD-40 Company was able to create a centralized online portal, accessible to everyone involved in their manufacturing process around the globe, where they can access the most recent design specification and process documents to build from.

To read more about how WD-40 Company utilized Intelex’s web-based software solutions, read the article featured in Quality Magazine’s recent “How To” issue here.

Intelex Chosen as TL 9000 Quality Management System For Telenor Pakistan

We’re pleased to announce that Intelex has been chosen by Telenor Pakistan to provide them with a web-based software solution designed to address all aspects of an effective telecommunications quality management program including document control, nonconformance and corrective-action tracking, and audits management, etc.

Telenor Pakistan is a subsidiary of Telenor ASA – a telecommunications service provider in 13 countries across Europe and Asia. Since its launch in 2005, Telenor Pakistan has become the single largest direct European investment in Pakistan to date, which as a result has contributed to its success as the fastest growing mobile network in the country, with coverage reaching deep into many of the most remote areas of Pakistan.

When Telenor Pakistan began shopping for a software provider, they identified several requirements for the solution that would best meet their needs, the top three being an easy-to-use document control system, a reliable audits management program, and the ability to streamline TL9000 initiatives organization-wide. We knew that our out-of-the-box quality management system didn’t address TL9000 requirements so we used our iForms® technology to build custom forms and reporting capabilities that would comply with TL9000.

“In what is an exciting, fast moving market, Telenor Pakistan always needs to be ready to meet growing market demands and offer reliable and robust services that our customers demand of us. Choosing a TL9000-based QMS is a step in that direction. TL9000 includes all the ISO 9000 requirements, and 90 additional requirements specific to the telecommunications industry. However, what really sets TL9000 apart from ISO 9000 are the set of measurements, which can be benchmarked globally under various product categories. We selected Intelex because it’s QMS, iForms®, and reporting software could be easily configured to manage the TL9000 measurements, in addition to the standard requirements of ISO 9000. We look forward to a rewarding partnership between Telenor Pakistan and Intelex Technologies,” said Khalid Shehzad Chief Technology Officer of Telenor Pakistan.

“Telenor Pakistan has only been around since 2005; however, in just four years they’ve become the dominant player in the telecommunications industry in Pakistan. They have experienced tremendous growth over the last few years by dedicating themselves to providing their customers with a superior product and customer service,” commented Mark Jaine, President and CEO of Intelex Technologies Inc. “Implementing the Intelex Quality Management System with iForms® is just another way for Telenor Pakistan to solidify their commitment to providing high-quality services.”

Profiting Without Paper

Profiting Without PaperThe May 2009 issue of Information Week Canada features an article by Richard Bray called “Pushing paper, right out the door: How an Ottawa company wound up in a paperless place.”  The article focuses on the pains and successes that OCM Manufacturing experienced during the transition to a paperless office. After their first paper-based attempt at ISO 9000 certification failed and hundreds of thousands of pieces of paper had to be destroyed Michael Julian, CEO at OCM, decided that the second attempt at ISO 9000 compliance was going to be a lot different, it was going to be completely paperless! Post-transition Julian says “Ask anybody around here, they wouldn’t ever want to go to a paper system, in both ISO documentation and in manufacturing documentation.”

“The bottom line benefits of eliminating paper have meant money in the bank. Since the paperless push began, OCM Manufacturing has eliminated at least three administrative positions, while doubling in size and doing twice as many transactions. Communication is improved, because with electronic document everyone is literally on the same page and information is always available to authorized personnel, no matter where they are.” – Richard Bray

Some of the motivators for converting to paperless workflow include:

  • Increased efficiency – controlling document versions and workflow can give an organization a competitive edge,
  • ISO certification – document management is a key piece to ISO certification,
  • Controlled internal & external document standards – ensure employees across your organization are using the most recent versions of documents,
  • Audit preparedness – the Intelex Document Management System automatically archives old file versions for year-round audit preparedness, and
  • Corporate Social Responsibility- environmentally friendlier business practices translate in to social responsibility, consumer loyalty, and cost savings.

If you’re interested in learning more about converting from time-consuming and wasteful paper-based system to a streamlined web-based document control, please submit a request online or call 1.877.932.3747.

Free subscriptions to Information Week Canada magazine are available through their website.

The ASQ World Conference for Quality and Improvement: May 18-20, 2009

The ASQ World Conference for Quality and Improvement is being held at the Minneapolis Convention Center in Minneapolis, Minnesota from May 18-20, 2009. This year, Intelex will be sending three representatives; Bevin Lyon, Daniel Marcus, and Tomas Kuras. The guys will be available for live demonstrations of our:

  • Quality Management System
  • Nonconformance & Corrective Actions Module
  • Document Control System
  • Training Management System
  • Supplier Performance Tracking Module
  • Audits Management System, and more.

If you’re already using Intelex’s software please stop by for a visit! It’s always great to catch up with clients.

Make Your Job Easier with the OpenPass API

Intelex
Technologies has released its latest software innovation, the Intelex OpenPass
API, a revolutionary application programming interface that will enable its
users to sync and report data between multiple business management systems.

The Intelex
OpenPass API functions as a conduit for seamlessly feeding data between
multiple software programs. This means that Intelex’s environment, quality, and health & safety, and business management Software can now share data with pre-existing
business software applications; thereby, saving time and resources while
maintaining a degree of accuracy that’s difficult to achieve when data is
transmitted manually.

The City of Calgary
and St. Gobain are the first Intelex clients to take advantage of the OpenPass
API.  The City of Calgary used our
OpenPass API to import employee and location data from their pre-existing HR system
into their Intelex System. They also used the OpenPass API to export employee
injury data (i.e., incident number with date and time stamp) from Intelex’s
Master Incidents Module into their HR program.

St. Gobain used the
OpenPass API to import training courses, employee lists, and employee workgroup
data from Lotus Notes into the Intelex System and Training Management Module. By
using the OpenPass API St. Gobain was able to quickly populate their new
Intelex System with historical data that will be a key factor in reporting
accuracy and trending.

If you think that
your organization could use the Intelex OpenPass API to import, export, and
sync data between a pre-existing management program and your Intelex System, send
an email to client.relations@intelex.com
or call 416.599.6009 for more details.

Becoming Sustainable

With increasing concerns throughout the world regarding pollution, and the consumption of non-renewable resources, reducing the amount of paper usage is at the forefront of many activist campaigns and multi-national corporations’ agendas.

One tree is able to produce 80,500 sheets of paper. That much paper, although huge to the average person, is dwarfed in comparison to what the world requires. An astonishing 786 million trees are needed to meet the world’s paper demand for one year.  Of that, 1/3  is consumed in North America, resulting in 5 million tons of paper waste ending up in landfills every year. The harm in massive dumping of paper and paper products is that they emit methane gas while decomposing, a very potent greenhouse gas. With such drastic numbers, more companies are regarding recycling as an attractive option.

The reality is that corporations use massive amounts of paper in order to track policies, work instructions, and SOP’s.  So aside from recycling, what else can an organization do to cut down on paper consumption and minimize their operating costs? They can work toward creating a paperless business solution. The Intelex Document Control System is a web-based application that enables organizations to streamline the control, routing and revision management of critical documentation and records. The system leverages a database driven engine to facilitate the creation, approval, storage, control, update and distribution of documents, records, lists and inventories. The system is also designed to meet document control standards defined in ISO 9001 and ISO 14001.

Becoming sustainable, environmentally sound, and reducing operating costs are targets every corporation seeks to achieve. To learn how Intelex can help your organization achieve these goals feel free to visit our website and submit a request for more information.