Here is an unfortunate truth: the story of the COVID-19 pandemic is one of epic quality failures in almost every area imaginable.
While there have been some admirable successes, such as the food and beverage organizations that have ensured the continued safe delivery of food supplies to most regions, failures both large and small have caused an untold amount of damage to the infrastructure of society and business. Arguably, these quality failures have worsened the impact of the pandemic, including economic devastation and even a higher death toll.
Here are just a few of the quality failures that will become prominent themes in the narrative of the COVID-19 pandemic.
PPE Shortages and Quality Failures
Almost immediately after the start of the pandemic, healthcare organizations worldwide faced a critical shortage of personal protective equipment (PPE) such as the crucial N95 respirators that would protect doctors, nurses and other frontline workers from infection. There were … Read more...