Plant Managers share more than they may realize with commercial pilots. Doing the job well requires years of experience managing the product under their stewardship, the team (crew) around them, and their customers (passengers), all the while navigating the conditions up ahead, instructions from head office (flight towers) and strict regulatory rules. Many make real attempts to ensure their customers have a pleasant experience, including leaving and landing on time which are primary measures of day to day success. However, they all know the first order of business is keeping everyone under their care safe. Small errors of judgement can have catastrophic consequences. While most of us who travel a lot would like to share a thought or two with pilots on how to improve the experience of being a customer, there are several lessons we can all learn in business from how pilots do their job exceptionally well … Read more...
In January, 2016, our EHSQ Community had a Mastermind sessions with Amanda Wang Valentine, Dr Gary Edwards and Tamara Parris to discuss how attention impacts our workers safety in the workplace.
During our sessions we had two community members volunteer, Jessie Aiton and Thomas Colla of Fomas Group. They shared their views, challenges and insights learned through their work experience on our workplace safety issue.
We had 22 participants joining us this session, during which we learned everyone believes attention does influence safety in the workplace. 64% of our participants said “yes” they do have methods to help strengthen their workers attention, to optimize their teams work performance.
The four top mentions were (1) safety signs, (2) discussing concerns at meetings (3) speaking directly with their workers on the site floor and (4) encouraging workers to take a break.
When ask our sessions three polling questions, our members responded accordingly;… Read more...
In December, 2016, our EHSQ Community had several Leading Indicator Mastermind sessions with Dr Vince Marchesani and Tamara Parris to discuss the use of leading indicators in our community members industrial workplaces.
During our sessions we learned of the 56 participants, currently 34 members are collecting leading indicators as part of their safety data gathering efforts. Interestingly most people, 26 members, are using manual methods to collect their data. When asked, who do you share the data with the majority, 28 members, reported they share it at safety meetings with their whole team. Which we found surprising because in past conversations consultants often elude that this data is shared with the Executives who establish the policies and budget that guide safety programs.
During the two sessions we noticed four reoccurring conversational themes:
- identifying strong leading indicators to monitor
- collecting quality data
- creating a “No Blame” work environment
- value of incentive
In the US our fatality rate has been flat (total fatalities are actually up a bit the last couple of years) for a decade despite our incident rate’s steady decline to an all-time low. In addition recent disasters such as the chemical exposure fatalities at La Port Texas, the Texas City Refinery explosion and the Deepwater Horizon have demonstrated serious weaknesses in how we are dealing with major risk – and, I think, safety overall.
How We Got Here
In 1931 Heinrich postulated that 88% of all accidents are the result of unsafe acts. Prompted by the rise of behavioral safety in the 1980s many have accepted claims that unsafe acts are the cause of up to 98% of all incidents. The safety profession, and the companies they represent, have largely embraced this view of workers as safety liabilities. Thus many safety efforts are little more than stacks of procedures, … Read more...
Happy New Year to everyone! I wanted to step back and take a moment to thank all our members who have helped grow our new EHSQ Professional Community over 2016. We now have just over 13,500 members. There have been many great contributions, online member events and discussions. In this edition we wanted to share a few great online events and resources from the end of 2016, and wish everyone the best for 2017. We invite you to join the discussion and share your knowledge with other members.
Have you ever wondered if there is a better way to manage your organization’s management systems using an Integrated Management System? Silos and disparate systems should be a thing of the past. Between the Quality Management System (QMS), Safety Management System (SMS), and Environmental Management System (EMS), there is abundant opportunity to eliminate inefficiency and duplication of activities especially in more complex organizations with multiple business units.
To learn more, watch this webinar hosted by ASQ (American Society for Quality) where Peter-Elias Alouche discusses:
- The importance of the customer’s perspective
- Why businesses should integrate their management systems
- What is an EHSQ Integrated Management System anyways?
- What are some of the opportunities to start integrating management systems today
- The importance of culture
Whenever you assess or improve the effectiveness of your organization’s management system(s), you need to think about your customers and what they want. It’s easy to get caught up … Read more...