Intelex Technologies: Learning from the Past, Understanding the Present and Evolving to Meet the Future


As your needs have evolved – from managing paper spreadsheets to managing terabytes of ESG, EHS and Quality data that log everything from near misses to product defects to greenhouse gases – Intelex has evolved our technology and software to help you meet your challenges.

“Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning.” – Albert Einstein

With 30 years of EHSQ experience, Intelex knows a thing or two about how health and safety, quality, environment and sustainability, ESG and risk management can preserve lives, protect the planet and sustain your business in tough times. Our founder story starts in Bhopal in 1984, with one of the greatest industrial disasters of all time. Forty years later, in 2022, the world is recovering from what is arguably one of the greatest worldwide tragedies in modern times: the global COVID-19 pandemic.

“We can’t … Read more...

Simply the Best: From Tips to Manage Incidents to Regulatory Compliance – The Top 10 Downloaded Reports from Intelex.com in 2021

From software comparisons to practical advice to guidance about adopting ISO standards, we’ve got you covered with our 2021 Top 10 list of downloaded reports.

From software solution comparisons to practical advice to guidance about adopting ISO standards in the workplace, we’ve got you covered with our 2021 Top 10 list of downloaded reports.

  1. Verdantix Green Quadrant EHS Software 2021 
    This benchmark report, written by Verdantix, dives into the capabilities of 20 EHS software vendors across Air Emissions, Greenhouse Gas Emissions, Waste and Wastewater, Hazardous Waste, and Sustainability Management. Intelex was a leader in both Environment and Sustainability Management, achieving a top-3 score in all capabilities assessed.
  2. The Top 10 OSHA Citations and How to Avoid Them: A Checklist
    Each year, OSHA publishes a top 10 list of the most frequently cited violations it has recorded. The list for 2020 is largely unchanged from 2019, suggesting that little progress has been made addressing the most common workplace incidents. The Top 10 OSHA Citations and How to Avoid Them: A Checklist Approach provides checklists to
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Frontline Workers Say They Are ‘Seen but not Heard’

A new research report finds that operations, safety & health and wellbeing are what are most important to employees, though they don’t feel comfortable weighing in.
Operations, safety and health and wellbeing are deemed the most important topics within an organization for most frontline workers.

A new research report finds that operations, safety & health and wellbeing are what are most important to employees, though they don’t feel comfortable weighing in.  

The majority of American, Australian and British frontline workers (67%) say that they are never, rarely or only sometimes listened to on topics that matter to them the most—operations (54%), safety (46%) and health/wellbeing (49%)—according to new research by SafetyCulture. In fact, 66% of American frontline workers said they are rarely, never or only sometimes listened to by management on these important topics. 

SafetyCulture’s new Feedback from the Field research report features the views of American, British and Australian frontline workers, defined as individuals who must “physically show up to their job.” These workers include those in the hospitality, retail, manufacturing … Read more...

The ‘Great Resignation’ Part One: What Steps Is Your Organization Taking to Retain and Entice Employees?

Recognizing the strain resignations are placing on their workers and ability to produce goods, many organizations are addressing employee turnover proactively.
What if your organization experienced as much as 50 percent employee turnover this year? What if that number was 70 percent or higher? As an EHS or quality professional, that would be a nightmare and these days, not an impossible scenario.

If you’ve read our new e-Book, “The ROI of Safety: Making the Business Case for Safety and Health,” you’ll know—if you didn’t already—that the actual hard costs of injuries are but a drop in the bucket when it comes to the combined total of hard and soft costs related to serious workplace injuries and fatalities. Recruiting, onboarding, training, retraining, production slowdowns, disrupted supply chain schedules and more can double or even triple the actual medical cost of an injury.

The same is true of the “Great Resignation.” We’ve all heard that many employees did not return to their jobs when pandemic-related layoffs ended. These workers decided … Read more...

The Global Supply Chain is Under Pressure: People, Not Tools, Can Save It

Labor shortages in the global supply chain are cuasing shortages of fuel and food.
During the pandemic, global supply chains have kept food, vaccines and consumer goods moving. Now, the cracks are starting to show as labor shortages lead to food and fuel crises. 

Prior to the COVID-19 pandemic, people gave little thought to the workings of the global supply chain. In the world of Amazon and Google, most of us have become accustomed to getting everyday items—from groceries to luxury devices—delivered to our front door simply by engaging a few buttons on our cell phones. While the pandemic might have had a marginal impact on some of the things we were able to obtain, many of us have lived our lockdown lives without any significant disruption to our consumption of material goods. 

However, recent events might suggest that all is not well with the global supply chain. The International Chamber of Shipping has published an open letter to world governments and the World Health Organization (WHO) advocating … Read more...

COVID-19 Delta Variant: 42% of Workers Are Worried about Returning to the Workplace

Due to the Delta variant of COVID-19, more workers than ever are concerned about returning to work.

As the Delta variant continues to proliferate and workers head into the Labor Day weekend, 42 percent say they are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump from June 2021, when only 24 percent had that concern.

“With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in much of the country, COVID-19 concerns that were subsiding just two months ago have risen,” said Rebecca Ray, PhD, Executive Vice President of Human Capital at The Conference Board, a think tank.

Conducted in August by The Conference Board, the new survey captured the thoughts of more than 2,400 U.S. workers on topics including return-to-work anxiety, factors driving them to pursue new job opportunities, opinions about … Read more...

Meet Ethan Cushing, Who Is Introducing the APAC Region to Intelex’s Powerful Platform

Our new series of blog posts invite you to “Meet the Intelexian.” In this case, it’s Ethan Cushing, who’s focusing on building our global footprint in the APAC region.

Ethan Cushing is Strategic Account Director, Intelex Technologies. He started with Intelex in 2011; his 10-year work anniversary will be in December. He currently manages the APAC sales team, which he started in July 2021. In addition to being responsible for our revenue targets in the APAC region, he supports our new team members in a pre-sales capacity, ensuring they have product knowledge and support as they work through the sales cycle with prospects and existing customers.

I (virtually) sat down with Ethan recently to find out more about him and his role at Intelex.

Intelex: Can you tell us a little about your professional background and what attracted you to Intelex/technology?

Ethan Cushing (EC): I have been in technology since 2006 after … Read more...

Quality Professionals Need to Address the Serious Threat of the Delta Surge for the Normal Office Return

The biggest threat in underestimating the Delta surge comes from the normalcy bias. This dangerous judgment error leads us to underestimate the likelihood and impact of disruptive events.

With the Delta variant of the COVID-19 virus surging and vaccine effectiveness against it dropping to 39% after 6 months, quality professionals need to help their organizations recognize that we are not yet ready for a safe return to the office. Make no mistake about the danger: the Delta surge is forecast to grow much worse in the next few months. Indeed, the CDC is asking vaccinated people to wear masks and moving toward recommending booster shots. 

Yet many large companies and mid-size firms, along with the federal government, are still planning to bring employees back to the office, despite the fact that those employees successfully worked from home during the height of the pandemic by using cloud-based technology that facilitates remote work. Over a third have already returned, and most of the rest are slated to return by the end of summer or early-mid autumn, when the schools will reopen and Delta … Read more...

The Human Tragedy of the Cost of Poor Quality

From vaccine production errors to technology failures during a season of dangerous forest fires, quality management is frequently a factor that determines whether first responders can help people in need using reliable, resilient equipment and resources.

The world is full of regular reminders that risk is hiding everywhere and that failure to follow quality principles can produce errors that aggregate into disasters. From vaccine production errors to technology failures during a season of dangerous forest fires, quality management is frequently a factor that determines whether first responders can help people in need using reliable, resilient equipment and resources.

When we think about the cost of poor quality (COPQ), we usually think about things like rework, brand damage, lost sales opportunities or lost customer loyalty. Sometimes, however, the cost is much more severe. In some cases, a grieving family is left to mourn the loss of a loved one, while the … Read more...

Quality Management Can’t Be Optional Anymore

Here is an unfortunate truth: the story of the COVID-19 pandemic is one of epic quality failures in almost every area imaginable.

While there have been some admirable successes, such as the food and beverage organizations that have ensured the continued safe delivery of food supplies to most regions, failures both large and small have caused an untold amount of damage to the infrastructure of society and business. Arguably, these quality failures have worsened the impact of the pandemic, including economic devastation and even a higher death toll. 

Here are just a few of the quality failures that will become prominent themes in the narrative of the COVID-19 pandemic. 

PPE Shortages and Quality Failures 

Almost immediately after the start of the pandemic, healthcare organizations worldwide faced a critical shortage of personal protective equipment (PPE) such as the crucial N95 respirators that would protect doctors, nurses and other frontline workers from infection. There were … Read more...