Communicating in Crisis: The Role of EHS in Managing Communication

In Part Two of the series “Communicating in Crisis,” Scott Gaddis explains the role of the EHS function in gathering information to help the organization make informed decisions as part of crisis management efforts. Read Part One, “Communicating in Crisis: The Role of the EHS Practitioner.”

The EHS function often plays a role in internal and external communication during crisis management.

The EHS practitioner is likely to work along several paths in dealing with and communicating in a crisis.  In an emergency, the practitioner has multiple audiences that will need to be informed including employees, senior management and government agencies. The media and the public also are a consideration, but usually with the idea of supporting that activity with data that will be shared externally by others.    

It is imperative to gather as much information as you can about what happened. Taking for granted that people have … Read more...

Driving Next Level Safety Outcomes – Trends Oil & Gas Safety Professionals Need to Know About

New decade, new perspective. Do you know the five major trends forecasted to hit the Oil and Gas industry in 2020 and how they might affect you, your safety management system, and your company?

During the webinar “Driving Next Level Safety Outcomes – Trends Oil & Gas Safety Professionals Need to Know About,” Bobby Bourque of Industrial Scientific Corp. and I will discuss actions you can stay on top of these trends while future-proofing your safety initiatives and operational performance overall. We’ll also cover ways to protect your organization against any negative impacts the trends may pose and discuss how solutions from Intelex, Industrial Scientific, and Predictive Solutions can play a positive role in your safety management system. Whether you’re a seasoned safety professional or new to the job, we’ve designed the webinar for EHS professionals looking to stay ahead of the curve through technological adoption and intelligent management.

Although … Read more...

Build Once, Deploy Anywhere: Accelerate EHSQ App Development with Intelex Application Builder

At some point along your digital transformation journey, you’ll have to make a critical technology decision. Do I buy commercial off the shelf applications and attempt to customize for my specific business needs? Do I develop applications from scratch, which involves time and assembling the necessary budget and resources to develop, test, QA and deploy? Or do I leverage a platform approach to build applications without coding and with enterprise security and governance controls baked right in?

Application development doesn’t have to be this complex. Consider a platform approach to application development built for business users to go from app idea to deployment rapidly, with the power of the Intelex platform capabilities including workflow and security built right in. Hundreds of Intelex customers have leveraged the power of Application Builder to build enterprise-grade business applications on the Intelex EHSQ platform.

No application development experience? No problem. With Application Builder’s intuitive … Read more...

Make 2020 Your Year for the Perfect Vision Statement

Does your vision statement set the tone for how your company, your EHSQ function, and your employees should think and act moving forward? 

If not, you might be ignoring an opportunity to integrate EHS with operational excellence efforts at your organization. 

Earlier this year, Intelex Technologies, where I am a vice president and practice lead for safety and health, was acquired by Industrial Scientific Corp. (ISC). 

Not long after assuming leadership of Intelex, Justin McElhattan, president of ISC and its subsidiaries, shared the vision for the companies he oversees. “We are here to dedicate our careers to eliminating death on the job by the year 2050,” McElhattan declared. 

His statement was not elaborate, but it was clear, concise, and set the tone for how the companies and employees are to think and act moving forward. Metaphorically speaking, Justin McElhattan did not just communicate a corporate vision, but our true north star; the fixed destination for the next three decades. It’s … Read more...

Playing the Numbers – Rating Your EHSQ Performance Using Incident Reporting and Leading and Lagging Indicators

Organizations need to be proactive in facing risks that can impact their business.

Developing a strong culture of safety and quality and analyzing leading indicators as well as lagging indicators are steps in the right direction. The data required to make effective decisions can be overwhelming for EHSQ professionals. What to track, how to track it, and how to analyze it can be simplified.

Effectively streamlining EHSQ reporting and identifying the value of leading and lagging indicators will enable businesses to become more proactive in avoiding risk and solidifying their reputations as leaders in their industry. The careful selection and implementation of EHS software can be an excellent proactive step, one that will provide the tools to prevent a crisis before it happens.

Accurate reporting, data collection, and analysis empowers you to capture, track, investigate, and report on both lagging and leading indicators. These include incidents such injuries and illnesses, … Read more...

The Intelex Quality Top 10 for 2019

Intelex provides tons of posts, webinars, and insight reports every year to help you figure out how to manage EHSQ better. Here’s our Top 10 resources on quality, all in one place!

It’s time to celebrate the Top 10 most popular or insightful blog posts, reports, or webinars we’ve brought to you in 2019 on quality-related topics! We picked these results based on feedback and interest and hope that they’ll help you learn more about the critical role quality plays in EHSQ. See you in 2020!

#10 – A Digital Transformation for Voice of the Customer (VoC) (Blog Post – September 17, 2019): This quick story shows how Fuji Xerox used their digital transformation initiatives to improve Net Promoter Score (NPS) from -4 (bad) to +35 (very good). To do this, the implemented a VoC data collection and management system.

#9 – Quality Failures Can Leave You In the DarkRead more...

The 2019 Top 10: The Hottest EHSQ Reports You Might Have Missed

The holidays are a time to catch up with family and friends, to relax and refresh, celebrate our blessings, eat good food, and enjoy some quiet time. It’s also a great time to catch up on some of the most popular EHSQ reports that your peers have read this year. 

At Intelex, we strive to provide you with the knowledge and information you need to perform your job more efficiently and effectively, helping you to understand and utilize EHSQ management systems and applications that can make your work life easier and place you in a strategic position within your organization. 

To that end, here is our holiday gift to you: A list of the 10 most popular Intelex Insight Reports and White Papers released in 2019. 

1. IIoT and the Continuing Evolution of Safety Management Systems 

As we enter a new decade, all of the knowledge we’ve gathered about safety … Read more...

EHSQ, Enthusiasm and Engagement: Impressions from the Intelex 2019 Middle East Customer Forum

The 2019 Middle East Customer Forum offered Intelex’s customers and partners in the region the opportunity to share their passion for EHSQ, impressing their hosts with their enthusiasm and innovative ideas.

One thing was very clear at Intelex’s 2019 Middle East Customer Forum held recently in Dubai: Intelex customers are focused on achieving and maintaining EHSQ excellence. Here are some takeaways from the forum and those in attendance…

“Health and safety is taken quite seriously by companies in the region from the top down; executive management in the Middle East considers the health and safety of its workers as a high priority,” said Roula Vrsic, Senior VP of Marketing at Intelex.

Vrsic also noted that a poll of attendees at the forum found that two-thirds of EHS professionals in attendance are directly involved in digital transformation strategies at their organizations. “That is significantly different than other regions in the … Read more...

World Quality Day 2019: Leading Quality for 100 Years

World Quality Day – November 14 – provides a forum to reflect on how we can implement more effective processes and systems that positively impact KPIs and business results.

Each year, the second Thursday of November is set aside to reflect on the way quality management can contribute to our work and our lives. Led by the Chartered Quality Institute (CQI) in the United Kingdom, World Quality Day provides a forum to reflect on how we can implement more effective processes and systems that positively impact KPIs and business results — and celebrate outcomes and new insights.

This year’s theme marks the centennial of the CQI’s efforts to grow and expand attention to quality across the United Kingdom and in Europe.

We usually think of quality as an operations function. The quality system (whether we have quality management software implemented or not) helps us keep track of the health and … Read more...

Shining Light on Dark Data

What is dark data? It could be your organization’s greatest asset, if you know where to find it. We’ll tell you where.

There are insights about your business and EHSQ processes hiding in plain sight… if you know where to look.

Data that is collected — but never shared, mined, or leveraged to gain business insights — is called dark data. Every organization has dark data, which translates to missed opportunities for learning, insights, and performance improvement. Although it’s mostly discussed in the context of expanding the use of Internet of Things (IoT) devices in industrial contexts, there is another

Since storage has become relatively inexpensive (particularly cloud storage), the challenge presented by dark data is growing. While much of dark data resides in enterprise data warehouses, and databases that support Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, there’s another source that is even more compelling: … Read more...