The other day I received another self-praising message in my news-feed, one of Norway’s major construction contractors was celebrating their one year anniversary since their last lost time injury incident, making their LTIF now “Zero”.
While reading James Reason’s latest book, “Organisational Accidents Revisited” I noticed the quote: “The road to Hell is paved with falling LTI frequency rates”, illustrated by major cases like DWH and Texas City.
I believe it is good when no one has been injured as a consequence of their work. At the same time, this has again turned my attention to something which has been keeping me busy for many years;
why are people so focused on outcomes, when they mean so little in terms of improvement, especially in safety?
Obsessed About Outcomes
When an incident or accident happens, it’s generally the consequences that attract great attention. From a humanitarian and … Read more...
This month our member Sonal Phualmbrikar shares a post about the Automotive Aftermarket, while members Carsten Busch and Rosa Antonia Carrillo volunteer to host an open discussion about the shift from Traditional to Modern safety management styles in the EHS field. We invite you to join our Environmental, Health and Safety, and Quality professional community, and share your knowledge with other members.
This month our members Carsten Busch and Rosa Antonia Carrillo will engage in an open discussion about the shift from Traditional to Modern safety management styles, and challenges EHS Professional face trying to work within both. We invite you to join our Environmental, Health and Safety, and Quality professional community, and share your knowledge with other members.
On February 8, 2017, I delivered a presentation to 138 attendees on Integrated Management Systems (IMS) at the monthly ASQ Toronto section meeting. To learn more about IMS, read The Case for EHSQ Integrated Management Systems. The audience consisted of a broad range of experts including CQEs, CQAs, CQIAs, CSSGB, CSSBB, management consultants, auditors, among others.
As part of the introduction, I asked the audience how many people have either heard about or were already familiar with Integrated Management Systems and I’d say about 40% of the audience raised their hands – which is a good sign! I was actually only expecting about 10 to 20 people to raise their hands. This definitely demonstrates that Integrated Management Systems is of interest to quality management professionals. The concept of an IMS becomes even more important because of the harmonization of standards due to the recent changes in ISO 9001:2015, ISO … Read more...
Plant Managers share more than they may realize with commercial pilots. Doing the job well requires years of experience managing the product under their stewardship, the team (crew) around them, and their customers (passengers), all the while navigating the conditions up ahead, instructions from head office (flight towers) and strict regulatory rules. Many make real attempts to ensure their customers have a pleasant experience, including leaving and landing on time which are primary measures of day to day success. However, they all know the first order of business is keeping everyone under their care safe. Small errors of judgement can have catastrophic consequences. While most of us who travel a lot would like to share a thought or two with pilots on how to improve the experience of being a customer, there are several lessons we can all learn in business from how pilots do their job exceptionally well … Read more...
In December, 2016, our EHSQ Community had several Leading Indicator Mastermind sessions with Dr Vince Marchesani and Tamara Parris to discuss the use of leading indicators in our community members industrial workplaces.
During our sessions we learned of the 56 participants, currently 34 members are collecting leading indicators as part of their safety data gathering efforts. Interestingly most people, 26 members, are using manual methods to collect their data. When asked, who do you share the data with the majority, 28 members, reported they share it at safety meetings with their whole team. Which we found surprising because in past conversations consultants often elude that this data is shared with the Executives who establish the policies and budget that guide safety programs.
During the two sessions we noticed four reoccurring conversational themes:
- identifying strong leading indicators to monitor
- collecting quality data
- creating a “No Blame” work environment
- value of incentive