Mitigating Risk in Global Food Sourcing Begins with Integrated Supplier Management

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Increasing public concern for food quality and global sourcing of food products is moving the entire food and beverage industry towards creating better ways and means of ensuring the safety of what we eat.

It’s also driving the creation of an interconnected global system for the production and distribution of food. During the last decade, many public and private standards for food safety and quality have been developed around the world and today there are more worldwide standards than ever before. The trend is clear – food safety is top of mind concern on a global scale.

With the finalization of Food Safety Modernization Act (FSMA) and compliance Preventive Controls rules for large companies already announced, the increased need for integrated supply chain management has become paramount.

What are the most important trends impacting food and beverage companies today?

Source: LNS Research Food and Beverage industry survey data

Still, it’s … Read more...

Suppliers Want You to Be Their Customer of Choice

Customer of ChoiceIs your company recognized by its suppliers as a Customer of Choice?  What exactly does this distinction mean and why is it important?  A Customer of Choice is a customer recognized by many of its suppliers as a preferred customer for a number of reasons.  From their talented workforce and integrated management systems to their global processes and approach to supplier collaboration, customers that can achieve this distinction can unlock new sources of competitive advantage with the help of their suppliers.

When suppliers recognize that they have a Customer of Choice on their hands, they have a tendency to go out of their way to service that particular customer’s needs.  In these situations, suppliers will assign their most talented employees, allocate scarce resources, provide additional discounts, prioritize production capacity, give early access to new products, and go out of their way to solve customer problems so that their customers can … Read more...

5 Reasons to Keep Suppliers & Buyers in the Loop

charts_businessOrganizations love to make design changes to their products on a regular basis.  Any firm producing a product, be it the Tesla Model S or McDonald’s French fries, strives to introduce incremental improvements to add new features, reduce costs, comply with the latest regulations, and remain competitive.  Sometimes these changes have an impact on suppliers.

  • Tesla just released its Version 8 software that introduces over 200+ enhancements for the Model S Autopilot technology.  Some of these changes will have an impact on Tesla’s suppliers due to integration between purchased components and Tesla’s design.
  • In 2008, McDonald’s formally announced it changed its recipe for French Fries by changing to trans-fat-free oil to address general health concerns over cardiovascular disease. Imagine the impact of this change to the supplier providing the trans-fat oil from a capacity, inventory, and profit standpoint.

The impact that design changes have on suppliers is significant.  Let’s take … Read more...

3 Ways It Pays to Turn Suppliers Into Partners

SuppliersHave you ever stopped to think about how important your suppliers are to your business? Do you view suppliers as business partners and an extension of your business, or do you see them as a reactive service provider that exists to fulfill demand?

All too often we tend to treat supplier relationships as contractual agreements rather than mutually beneficial partnerships. This behavior grossly under-estimates the tremendous benefit suppliers can provide to your firm’s day-to-day operations.  This “servant” paradigm is not the right way to go about conducting business with suppliers for a number of reasons.  Instead, let’s talk about three key reasons why we need a fundamental shift in our thinking away from the supplier “servant” paradigm to suppliers being members of a critical department in your organization – a key business function that adds value for your customers on a daily basis.

Reason # 1: Start with Trust

Relationships … Read more...

3 Characteristics of The Modern Supply Chain


Today having a modern and agile supply chain can mean the difference between staying afloat and sinking.  Over 80% of businesses report 
experiencing at least one supply chain disruption in 2014.  With constant and rapidly changing market conditions, organizations need to be lean and flexible in order to respond to disruptions quickly and effectively.

Organizations who adopt modern supply chain practices that are flexible, account for disruptions, and leverage new technology fair better in the long run. Let’s take a deeper look into how Technology, Continuous Improvement, and Resilience help supply chains remain relevant and sustainable.

Technology
Innovation is key to business improvement and supply chain management is no exception. To meet ever-changing consumer demands, organizations must continually optimize the productivity of their supply network due to global competition.  Leveraging modern technologies can help simplify processes, reduce costs, improve customer satisfaction, and provide greater control over your supply chain.

IoT Read more...

Webinar – Improve Visibility and Collaboration with Supplier Relationship Management

Working with multiple suppliers, across various touch points can make tracking activities, especially when problems arise, exceptionally difficult. Phone calls, face-to-face meetings, and emails can sabotage productivity and compromise data integrity.

This free on-demand webinar facilitated by Peter-Elias Alouche (Quality SME and Product Development enthusiast) addresses the Supplier Management challenges that companies continue to grapple with, providing a best practices framework for how you can effectively ensure a compliant, resilient, and high-performing supply chain in your organization.

Topics covered include:

  • Manage your suppliers in a comprehensive approved vendor list
  • How to improve collaboration with your suppliers to address challenges as they occur
  • How to define the structure of your supply chain at the facility level
  • How to manage supplier certifications and documents that are critical for your business

Watch a preview below or click here to watch the full webinar.

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Webinar – Essential Strategies for Supplier Management: Optimizing Performance, Governance & Compliance

These days, supply chains are complex, regulations are strict and the consequences of supplier noncompliance can be far-reaching. What this means is that your relationship with your suppliers and your ability to manage and act on supplier data has become increasingly important. Especially since effective supplier management is at the root of your ability to deliver a quality product or service.

In this free webinar, Eric Morris covers the top strategies that companies can use to optimize their supplier management program, avoid the negative impacts of supplier noncompliance, and improve supplier performance and quality across the supply chain.

Key topics covered include:

  • The essentials of supplier data management: performance, governance and compliance
  • Methods for tracking supplier requirements and certifications
  • How to assess and bench-mark supplier performance and implement streamlined audit plans
  • Considerations for evaluating the quality of shipments and deliverables
  • Best practices in ensuring supplier compliance and performance

Watch a … Read more...

Meet an Intelex Client: Greg Garnier, Hussman Corp


Greg Garnier works in the Corporate Quality Department at Hussmann Corporation in Bridgeton, Missouri. Since 1906 Hussmann has been providing products, services and solutions for preserving and merchandising fresh foods. Today, with four manufacturing sites in the United States and one in Mexico, Hussmann creates quality display cases and refrigeration systems that are used worldwide. They use Intelex to help them manage their suppliers and their document control system.

Meet an Intelex Client: Greg Garnier – Hussmann Corp from Intelex Videos on Vimeo.

“We reviewed about 10 different ERPs, MRPs and QMS systems looking for the right package for us,” Greg says about the selection process. “We chose Intelex based on intuitiveness and the system’s configurability. Ease of customization was what we needed.”

Hussmann launched Intelex’s Supplier Management application in April 2013, and were able to customize the application to suit their unique needs. Greg is now calling Intelex … Read more...

“To Boldly Go”…to Papa John’s OPCON 2013

Anyone for a pizza party?

Several Intelex employees are in Orlando, Florida this week for Papa John’s OPCON 2013. Papa John’s purchased the Intelex solution in 2012 and uses our Supplier Management application among others. The OPCON is a great chance for Intelex to get to know many of those suppliers. The annual event kicked off over the weekend with a family night and an opening concert performed by the Goo Goo Dolls.

This year’s theme, “To Boldly Go,” is in full force, with pizza cutters in the form of the famous NCC-1701 Enterprise ship and Star Trek characters drawing attention as they wander around the hotel. Intelex Solutions Specialist Brett McLennan (pictured to the right with a new friend) is getting into the spirit of things!

The agenda for the rest of the week includes a volleyball tournament, oven training from Papa John’s exclusive oven distributor, Middleby Marshall, and … Read more...

First FSMA rules in effect July 3. Are you ready?

Earlier this week the U.S. Food and Drug Administration (FDA) announced the first set of rules under the landmark Food Safety Modernization Act (FSMA), legislation signed earlier this year which gives the FDA sweeping powers to prevent food safety disasters.

The two new rules, which take effect July 3, are pretty logical preventive measures that, in all fairness, probably should have been implemented a long time ago. The new rules are as follows:

  • Order on Administration Detention of Food: The first new rule gives the FDA the authority to hold food products that may be contaminated or mislabeled. Before now, the administration only had the right to detain food when it had sufficient evidence it was mislabeled or contaminated, thereby presenting a threat to humans or animals. Now if the FDA even suspects contamination or mislabeling, it can detain the product.
  • Rule on Imported Food:  Organizations importing food now have
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