Meet an Intelex Client: Ashlee Bronson, Oliver Tolas

Ashlee Bronson works as a Quality System Coordinator at Oliver Tolas; a global medical device and pharmaceutical packaging company with over 40 years experience providing high-value, cost effective packaging solutions for customers in the healthcare industry. Headquartered in Grand Rapids, MI with manufacturing sites on three continents, Oliver Tolas works aggressively to comply with environmental, health and safety (EHS) regulations, maintain an ISO 13485 quality system and achieve a zero landfill impact. Oliver Tolas came to Intelex to improve their document control and training management process. In this video, Ashlee Bronson shares how the Intelex system has closed the loop between document control, task management and training.

Prior to Intelex, Ashlee used an electronic document control system that was not effective in organizing documents or aligning with other internal processes and workflows. The previous system was cumbersome to use and could not tailor their vast library of documents for … Read more...

Town of Ajax Uses Intelex Document Control to Support a Culture of Quality

The Town of Ajax is located in Ontario, Canada and holds the distinct honour of being the first North American municipality to have been fully registered to the ISO 9001 standard – all nine of its departments have been certified since 1997!

Of course, as many businesses certified to ISO 9001 know, remaining in compliance with the standards’ requirements can demand a fair bit of effort. The municipality was keeping 27 sets of binders across their departments with copies of their ISO 9001 quality documentation, and every time a document was created, edited or updated, 27 copies had to be printed, distributed and added to each binder. Managing this documentation became a daunting task. As the Manager of Quality Service and Special Projects, David Forget knew that they needed a better way to ensure version control and audit readiness.

“It was an administrative nightmare,” says David. “There was just so … Read more...

5 Tips for Implementing Successful Workplace Safety Policies

Logical and well-implemented safety policies are the foundation of most healthy company safety cultures. In many ways, your policies are what set the rest of your safety activities in motion. From employee training (“Here are the policies you need to follow”), to internal audits (“Are we acting in accordance with our policies?”) to injury reporting (“Were the relevant safety policies being followed? Can we implement a policy that will prevent similar injuries from occurring in the future?”), your safety policies will be referenced and put to use in many different ways on a daily basis.

It makes sense then to conclude that your company’s overall safety performance will be – in part – the result of how effective you are in introducing new safety policies. With this in mind, here are 5 tips for ensuring that you set your policies up for success!

Think about the objectives or targets you

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Webinar: Perfecting The Paperless Office

Going paperless has become a growing trend within organizations around the world as emphasis on environmental stewardship and corporate social responsibility has reached an all-time high. In this FREE 30-minute webinar, Gina Macilwraith, EHS Director at Grand Teton Lodge shares her first-hand experience implementing a successful paperless office initiative within their organization resulting in a 95% reduction in paper usage.

Gina discusses the steps taken, challenges faced and the best practices that they employed which organizations of any size need to know about as they move towards a streamlined document control and paperless office initiative.

Key topics covered include:

  • How to generate significant ROI and get project buy-in from senior management for a paperless initiative.
  • How to effectively manage documentation for a globally dispersed business within one centralized web-based repository, and more.
  • How to ensure the most accurate, up-to-date document revisions are accessible organization-wide with the click of a button.
Read more...

Meet an Intelex Client: Greg Garnier, Hussman Corp


Greg Garnier works in the Corporate Quality Department at Hussmann Corporation in Bridgeton, Missouri. Since 1906 Hussmann has been providing products, services and solutions for preserving and merchandising fresh foods. Today, with four manufacturing sites in the United States and one in Mexico, Hussmann creates quality display cases and refrigeration systems that are used worldwide. They use Intelex to help them manage their suppliers and their document control system.

Meet an Intelex Client: Greg Garnier – Hussmann Corp from Intelex Videos on Vimeo.

“We reviewed about 10 different ERPs, MRPs and QMS systems looking for the right package for us,” Greg says about the selection process. “We chose Intelex based on intuitiveness and the system’s configurability. Ease of customization was what we needed.”

Hussmann launched Intelex’s Supplier Management application in April 2013, and were able to customize the application to suit their unique needs. Greg is now calling Intelex … Read more...

Meet an Intelex Client: John Whatley, Flex-N-Gate

John is an Environmental Health & Safety Facilitator for Flex-N-Gate, one of America’s largest private companies. With 52 facilities scattered throughout the Americas and Europe, Flex-N-Gate manufactures high quality products and systems for the automotive industries. In this video, John discusses what makes Intelex stand out from the competition.

Meet an Intelex Client: John Whatley – Flex N Gate from Intelex Videos on Vimeo.

“We had existing systems that were becoming obsolete for our quality management systems and environmental, health and safety,” says John, who works out of Windsor, Ontario. The decision process that led Flex-N-Gate to choose Intelex over the other options on the market was thorough. “We looked at all of them,” John claims, “and we chose Intelex because it was the most intuitive.”

John emphasizes that ease of user adoption was a high priority, for him as an Intelex system administrator and for the company as … Read more...

McDivitt Law Firm achieves a paperless office but what about the 1,000 leftover binders?

McDivitt Law Firm went paperless last month – a big accomplishment for any organization, but one particularly onerous for law firms that house thousands of confidential legal documents. Each document requires particular care and attention to ensure everything is properly logged and maintained throughout the transition to a paperless office. McDivitt has been scanning documents and filing them away in their online Document Control system since June 2011 and to date have emptied over a thousand, three-inch binders containing approximate 456,000 sheets of paper!

The quest to go paperless came from a growing need to increase efficiency at a law firm that has seen an amazing 40% growth in staff over the last year across its three locations. Moving to a central web-based system would help save not only time, but would free up space for their growing head count. By removing hundreds of binders from the office they now Read more...

Intelex discusses Oil and Gas safety management in ISHN

As in other high-risk sectors, workplace safety is of utmost importance in the Oil and Gas industry, where the smallest of near-misses and at-risk behaviours can result in devastating consequences for frontline workers, not to mention catastrophic environmental impacts. In light of this, it’s hard to believe some oil and gas companies still rely on archaic, paper-based systems for EHS management. Yet in spite of the adoption of state-of-the-art EHS management systems by some industry leaders, paper- and spreadsheet-based systems are still in widespread use.

That said, the trend is changing and businesses are increasingly beginning to see how streamlined EHS management systems are ultimately investments with great returns that help companies navigate increasingly complex regulatory waters. Learn more about this dynamic by checking out my article “Goodbye to paper and spreadsheets” in the most recent issue of ISHN (Industrial Safety and Hygiene News). You’ll have to register … Read more...

Intelex contributes to Oil and Gas Product News

Check out the recent Intelex article, When Paper Kills: The Perils of Reactive Management, in the latest issue of Oil and Gas Product News. Sure, the title sounds a bit dramatic, but when it comes to occupational health and safety, you can’t be too serious.

The story hones in on the sometimes archaic paper and spreadsheet-based systems that some Oil and Gas companies (not to mention businesses across all sectors) use to manage environmental, health and saefty (EHS) management data, particularly on oil rigs, drills, platforms and other worksites. 

The article, through a couple of hypothetical case studies, explores the difference between reactive, paper-based EHS management systems and the proactive, streamlined alternative, and discuss how the impacts on workplace health and safety, environmental impacts, time and eficiency, and bottom line/ROI significantly vary between the two systems.

So take a look, and let us or Oil and Gas Product News know … Read more...

Quality management and ISO 9001…in municipalities?

These days ISO 9001 has become such a pervasive term, and while some might not know exactly what it means, almost everyone has seen the words pop up on the sides of manufacturers, machine shops, and other industrial facilities.

But while the quality management standard specification can apply to literally any business in any industry, many are still surprised to imagine that its scope goes beyond the walls of discrete manufacturers and processing plants. Indeed, it even applies to municipalities. Except, instead of describing a process for how a bolt is tightened, in the context of a municipal corporation, ISO 9001 might dictate how a customer service call is handled. In either case, the underlying methodology for describing the processes will ultimately be similar.

Those in the municipal sector who are looking to develop or improve a quality management program shouldn’t miss our our feature webinar, Quality City: The value Read more...