6 Reasons Why Quality Professionals Support Integrated Management Systems

On February 8, 2017, I delivered a presentation to 138 attendees on Integrated Management Systems (IMS) at the monthly ASQ Toronto section meeting. To learn more about IMS, read The Case for EHSQ Integrated Management Systems. The audience consisted of a broad range of experts including CQEs, CQAs, CQIAs, CSSGB, CSSBB, management consultants, auditors, among others.

As part of the introduction, I asked the audience how many people have either heard about or were already familiar with Integrated Management Systems and I’d say about 40% of the audience raised their hands – which is a good sign! I was actually only expecting about 10 to 20 people to raise their hands. This definitely demonstrates that Integrated Management Systems is of interest to quality management professionals.  The concept of an IMS becomes even more important because of the harmonization of standards due to the recent changes in ISO 9001:2015, ISO … Read more...

The Case for EHSQ Integrated Management Systems

Have you ever wondered if there is a better way to manage your organization’s management systems using an Integrated Management System?  Silos and disparate systems should be a thing of the past.  Between the Quality Management System (QMS), Safety Management System (SMS), and Environmental Management System (EMS), there is abundant opportunity to eliminate inefficiency and duplication of activities especially in more complex organizations with multiple business units.


To learn more, watch this webinar hosted by ASQ (American Society for Quality) where Peter-Elias Alouche discusses:

  • The importance of the customer’s perspective
  • Why businesses should integrate their management systems
  • What is an EHSQ Integrated Management System anyways?
  • What are some of the opportunities to start integrating management systems today
  • The importance of culture

Whenever you assess or improve the effectiveness of your organization’s management system(s), you need to think about your customers and what they want. It’s easy to get caught up … Read more...

Webinar – ISO 9001:2015 – How to Successfully Prepare Your Business

The world’s leading quality management standard, ISO 9001, is currently under revision. The new ISO 9001:2015 standard comes into effect in September 2015. The changes are significant and will have a direct impact on your quality processes.

In order to be ready for these changes, implement any new processes and be certified under the new standard it is imperative to be informed – so don’t miss this webinar.

Join Intelex Product Manager of Quality Solutions, Peter Alouche, and Senior Product Manager, Eric Morris for this free webinar where they discuss some of the challenges and opportunities the new ISO standard will bring.

Topics covered include:

  • General overview of changes to ISO 9001:2015
  • The business of quality and how to optimize your operations and gain a competitive advantage
  • Key strategies and tools for building a quality focused culture
  • How to leverage technology to make ISO compliance most efficient
  • Tips on preparing
Read more...

Webinar: The True Cost of Quality in Today’s Economy

Maintaining quality products and services along with a high level of customer satisfaction is critical for maximizing profit in today’s global economic climate. However, quality management is often a target for budget cuts and personnel changes as profit margins get squeezed. The end result of removing these checks and balances is that companies fall into a ‘Quality Death Spiral’.

In this free 30 minute webinar you will learn an alternative perspective, highlighting the benefits of prevention in quality management and exploring some of the ways to find a financial windfall by reducing the cost of poor quality as well as taking a look at the true the costs of quality and how to reduce them by shifting to proactive management.

Key topics covered include:

  • Evaluating the impact of the current economy on quality management departments around the world.
  • Exploring the critical problems with traditional cost reduction methods in quality management.
Read more...

Webinar – ISO 9001: A Quality Odyssey

Quality Management and ISO standards have become a ubiquitous part of contemporary business. You don’t have to travel very far to see an ISO 9001-certified sign, but for some the very meaning of ‘quality’ has become elusive.

“9001: A Quality Odyssey” gets back to the roots of quality management and revisits why quality management standards arose in the first place and the fundamental business benefits they present.

Key topics covered include:

  • How the modern concept of quality management arose and why it is important today from a business perspective.
  • Why we have quality management and how it fits into organizational performance, supply chain management, and the global economy at large
  • The business benefits and ROI of quality management and ISO 9001-certification, and more

Here is a preview of the webinar:

CLICK HERE to watch the full webinarRead more...

Intelex Partners with KDE Group in Israel

From left to right: Avi Iliaguiev, Intelex Account Manager; Hanan Hefter, KDE Group Account Executive; and Paul Kohn, KDE Group CEO.

At Intelex we are continuously growing our global partner network by teaming up with organizations who offer specific regional expertise in developing and implementing environment, health, safety and quality management solutions. 

We recently partnered with an Israel-based organization, KDE Business Intelligence Systems Group, who implement software systems for medium and large enterprises and provide specialized training and consulting services. This exciting, new partnership signifies Intelex’s entrance into the Israeli market.

Working with KDE Group will help Intelex to grow our international presence in Israel, which we did not have access to prior to this partnership. KDE Group agents will provide implementation support in Israel for Intelex software. This local support from implementation specialists will enable us to provide an exceptional level of customer service, and ensure we address … Read more...

Planning for the unforeseeable through supplier evaluation

Having the flexibility to identify, contain, and adapt to foreseeable and unforeseeable issues is critical to a comprehensive response plan for quality nonconformances and product recalls. Proactive, responsible companies that implement comprehensive vendor/supplier/contract manufacturer evaluation programs and performance tracking systems as components of an overall quality management system (QMS) will boost preparedness and ensure smooth responses to otherwise devastating product recall scenarios.

Any business — large companies especially — should select contract manufacturers in the same way they select suppliers and other vendors: with thorough research, hand-on inspection and rigorous screening.

A good way to think of it is this: Treat suppliers, vendors and contract manufacturers as if they are your own facilities. Even if they are not providing you with an end-user product, if your company name is going to be on the final product, your customers will view you as responsible and you will be ultimately accountable for … Read more...