Why Human Error Isn’t to Blame: Understanding Variability in EHS Systems 

Scapegoating workers and accepting the limitations of human judgement does nothing to reduce injury and fatality rates or to improve the efficiency of the EHS management system.

When we say that human error was responsible for an incident, it’s tempting to be comforted by the idea that one person’s poor judgement was to blame. If that person was doing something they shouldn’t have been doing, that seems to be a fairly obvious root cause that couldn’t be anticipated and doesn’t reflect the overall integrity of the management system, leadership or workplace. “Humans will always make mistakes,” we might tell ourselves, “and you can’t make a system foolproof when humans are involved.”  

Yet scapegoating workers and accepting the limitations of human judgement does nothing to reduce injury and fatality rates or to improve the efficiency of the EHS management system. People operate within the constraints provided by the culture and management … Read more...

Agile Learning: How Is Information Sharing Changing for the Better?

Health and Safety practitioners are recognizing the value of micro-learning recently, which is sending messaging and content in brief, bite-size chunks to the workforce to bring them up to speed on any topic.
Health and Safety practitioners are recognizing the value of micro-learning recently, which is sending messaging and content in brief, bite-size chunks to the workforce to bring them up to speed on any topic.

Toby South, product solutions consultant at Intelex and HSM Live presenter, explains the value of agile knowledge sharing through micro-learning.

Last week, during HSM Live’s Digital Conference, Intelex’s Toby South, a product solutions consultant, presented on the topic of agile learning. The topic, arguably more pertinent today than ever before, initiated some interesting discussion around how we best learn in a world of ‘information overload,’ how organisations can streamline communication and training to optimise their workforce’s retention of knowledge and how the future of information dissemination is likely to change in the future.

In this Q&A session, Toby touches upon these areas and digs a little deeper into his role of a product solutions consultant who is … Read more...