Tap Into Knowledge, Tips, and Support in the Intelex Community
June 3, 2025
3 minute read
When you’re part of a thriving user community, solving problems and discovering new ways to get value from your software becomes faster—and easier. That’s why the Intelex Community exists: a dedicated space designed exclusively for our customers to connect, share insights, and learn from each other.
Whether you’re looking to troubleshoot an issue, optimize your workflows, or explore new features, the Intelex Community gives you a place to collaborate with fellow users and Intelex experts alike. And now, we’re excited to announce new updates that make your experience even better.
Table of Contents
Why the Intelex Community matters
Being part of the Intelex Community means having powerful tools and resources at your fingertips to help you succeed:
- Optimize your Intelex experience: Access best practices, system admin tips, and expert advice through knowledge base articles and community forums.
- Stay informed: Get the latest updates on new features, product improvements, and upcoming events.
- Find solutions faster: Ask questions and get answers from other Intelex users who’ve faced the same challenges.
- Exclusive learning opportunities: Join Lunch and Learn sessions, dive into the Knowledge Base, and take part in hands-on training.
- Direct access to support resources: The Community connects you to the tools and experts you need to troubleshoot issues and get the most from your system.
What’s new in the Intelex Community?
We’ve made big improvements to ensure your time in the Community is smooth, productive, and enjoyable.
A fresh new look and experience
The Community now features a modern, intuitive interface that makes it easier to navigate and find what you need. A New Community Guide is available to guide and support you every step of the way.
Updated Community homepage
The updated homepage now features Topic Tiles for quick access to forums and discussions. Inside each forum, you can:
- Post and answer questions about Intelex software.
- Read expert blog posts on system updates and best practices.
- View upcoming Intelex-hosted events and training sessions.
Intelex Knowledge Base: Your self-service hub
Our Knowledge Base is packed with resources to help you make the most of Intelex:
- Step-by-step guides on features and configurations.
- Tips for System Administrators to boost efficiency and reporting.
- Best practices for setup, maintenance, and workflows.
Customer support portal
Available to System Administrators, the customer support portal makes it easy to submit and manage support requests. Get quick resolutions, approve system changes, and optimize your workflows with help from Intelex experts.
Explore the Intelex Community today
Log in now to experience the refreshed Intelex Community and start engaging with fellow users.
Need access? Contact your organization’s System Admin. If you’re unsure who that is or still need assistance, email our Customer Community Manager at community.administrator@intelex.com for help.
