Servisair Soars With Intelex’s Training and Audits Management

As the head of training at a leading global company in the aviation sector, Dave Rogers has a lot on his plate. Maintaining training records for over 22,000 employees is quite a challenge, especially considering that Servisair has 175 global locations across Europe, the United States and Canada.

“Prior to Intelex every individual airport was using a local method,” says Dave. “Control and visibility was not suitable to give global oversight.”

Servisair wanted one system that could track, monitor, predict and report on training requirements and compliance across all their locations. They required each of their locations to keep the autonomy to control and deliver their own training, but they needed enhanced visibility at the global level. Intelex stood out from the other suppliers, especially because it was possible to start with a training management solution and expand to a full-blown Quality Management System in the future.

“Because of Intelex we now have 100% visibility of our training compliance at every location,” says Dave. This has simplified Servisair’s compliance with a variety of international, national and local requirements, including fire safety awareness training, dangerous goods by air training, and aviation security training. “Our industry is heavily regulated – compliance is mandatory and outstanding service is required 24/7,” Dave points out.

Intelex has also allowed Servisair to streamline their auditing process so that external auditors who once spent hours digging through information are now able to simply view a sample record. Servisair personnel have also realized significant time savings with the ability to quickly schedule and communicate training course times and locations. What once took a day now takes half an hour.

“People use the system day in and day out, they rely on the data,” says Dave. “I like the email alerts as it helps managers keep on top of things.”

Servisair uses Intelex’s Training Management and Audits Management software solutions.

Read Intelex’s Servisair case study now!

Webinar – Stress-Free OSHA Reporting: Essential Tools to Drive Down Incident Rates

If your company is one of those who is required to keep OSHA’s Injury and Illness log, you’re likely feeling the pain of having to pull together the OSHA 300A Summary of Work-Related Injuries and Illnesses that is required to be posted on February 1st. Particularly given the fact that the list of severe work-related injuries that must be reported went under some changes recently and there were several formerly exempt industries that now are required to report.

Many people are managing these reports using spreadsheets and paper, which can be onerous and time consuming. There is a better way! Leveraging technology to streamline the process and get visibility into your injury and illness rates can make a world of difference when it comes to reporting time.

Watch this webinar and you will learn:

  • The challenges and consequences of conventional safety incident reporting.
  • How to strategically streamline safety incident reporting procedures.
  • How to get proactive and reduce recordable incidents and automate your tracking and reporting process.
  • How other companies have been able to reduce incident rates leveraging technology.
  • How to generate safety incident reports (e.g. OSHA Form 300 and 300A) with the click of a button.

Watch a preview below or click here to watch the full webinar.

Obama Vetos XL Pipeline, South African Miners Escape Deadly Fire & More!

On this week’s edition of EHS This Week we’ve got the week’s top stories in environment, health and safety news:

  • President Obama Vetos Bill Pushing Keystone Approval
  • Department of Transportation Offers Aid for Road and Bridge Repairs
  • South African Miners Escape Deadly Fire

Remember to write us with your suggestions, questions and comments. Also, if you are an industry expert and ever want to take part in the program, we’d love to have you. Until next week, enjoy the program!

EHS This Week Resources

For more information on the stories and resources mentioned in this week’s podcast, check out the links below.

  • Obama Vetos Keystone XL Pipeline. Click here
  • Department of Transportation offers Aid for Road and Bridge Repairs. Click here.
  • South Afrian Miners Rescued After Fire At Harmony Gold. Click here

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MSHA Raises the Alarm Regarding Mining Contractor Safety

There have already been four metal/nonmetal mine fatalities this year in the United States. Two of these (50%) were contractor fatalities, leading MSHA to release a safety alert that provides best practices to ensure the safety of contract miners. Hopefully there are lessons that can be learned from these tragedies that will help the industry improve its record on contractor safety and prevent future incidents in the coming year.

Contractor Fatalities and Safety Concerns

On January 8, 2015, a sales manager with 11 years of experience was killed at a sand and gravel mine when he was installing new screen panels on a screen deck; the feeder box pivoted and he was pinned between the box and the rear support beam of the screen deck. Just three days later, on January 11, 2015, a contract shaft miner with 35 years of experience was killed at an underground gold mine; he was riding on top of a skip travelling up the ventilation shaft when he struck a steel cross member on a beam.

These tragic incidents and other fatalities in the industry illustrate that accidents can happen to anyone, at any time. And yet contractors are particularly vulnerable for a number of reasons. These workers, while they may be experienced, may not have the relevant training or experience in that particular work area. They may not be as familiar with the environment and the hazards present.

Contractor Safety Best Practices

MSHA’s safety alert lists some best practices that should be followed to protect contract worker safety, including:

  • Monitor all personnel to ensure safe work procedures are followed.
  • Establish and discuss safe work procedures. Identify and control all hazards associated with the work to be performed.
  • Prior to working, inspect your work area for hazards.
  • Conduct pre-operational checks to identify any defects that may affect the safe operation of equipment.
  • Properly use PPE to protect against hazards associated within mining.

Next Steps

In a Jan. 30 letter, MSHA announced to stakeholders that it would be increasing efforts to prevent fatalities at metal and non-metal mines. In the past 16 months, there have been 37 deaths at Metal and Nonmetal mines; 10 of these deaths (more than 1 in 4) were contractors.

MSHA says its efforts will include education, outreach and enforcement, and searching for support throughout the industry. The letter places emphasis on daily and effective workplace exams to find and fix hazards as well as training. Task training for miners and supervisors performing work is singled out, again highlighting the fact that a worker can be experienced but not experienced in a particular task under a particular set of circumstances – this can often be the situation when it comes to contractors.

Temporary worker safety across all industries continues to be a priority for OSHA as well. Temporary workers are 3-4 times more likely to be injured or killed on the job, and as the temporary workforce continues to increase this is a problem that remains high on the radar.

About Intelex

Intelex Technologies provides environment, health and safety (EHS) and quality management systems to the metals and mining sector, as well as others. For more information, visit

MSHA Raises the Alarm Regarding Mining Contractor Safety

Electric Utilities & Safety Culture in an Aging Workforce

Electrical power-line installers and repairers regularly appear on the U.S. Bureau of Labor Statistics’ list of the top ten most dangerous jobs. According to the Fallen Linemen Organization an average of 45 linemen a year lose their lives on the job in the U.S. alone. This is despite a workforce that is predominantly made up of seasoned professionals. But it looks like there may be a big shift in demographics in the near future – how this will affect safety in the industry remains to be seen.

Long-Time Utility Workers Nearing Retirement

West Penn Power stands as an excellent example of the challenge currently facing the electric utility industry. At West Penn – one of FirstEnergy’s Pennsylvania utilities – the median age of a line worker is 45. According to the company, in the next five years 30% of the utility’s distribution line workers will be eligible for retirement. And West Penn Power is not in an unusual situation – according to EUCI, over one-half (50%) of utility workers will be eligible to retire in approximately the next 5-7 years.

As West Penn spokesman Todd Meyers recently told the Pittsburgh Post-Gazette, “That’s a lot of expertise, institutional knowledge and skills walking out the door.”

A Big Challenge Ahead

In January 2015 a national survey of 433 electric utility executives in the United States revealed that this aging workforce is weighing heavy on the industry’s mind. The problem ranked second only to concerns over the industry’s aging infrastructure, and was considered more critical than the current regulatory structure, federal emissions standards, coal plant retirements and other issues.

Partnering with technical schools is one way that some in the industry have begun to tackle the problem. But encouraging students to enter the field is only the first of many challenges. Perhaps a bigger question is this: how can utility companies best transfer knowledge from their seasoned professionals to their less skilled and younger workers entering the field?  How can they continue to ensure the highest levels of safety?

Emphasizing and Ensuring Safety

Utility workers face many occupational hazards, including high-voltage contact, working at heights and in confined spaces, and challenging weather conditions, among others. So how do you keep workers safe under these circumstances, particularly when you have so many young or inexperienced workers entering the workforce?

“You begin with attitude,” says Timothy Self, director of safety and specialized training in the Southeast Lineman Training Center in Trenton, GA. He spoke with Safety+Health recently about keeping linemen safe. His advice: “Start to form the culture from the very beginning.”

How can safety program technicians and others responsible for safety ensure that this message comes across loud and clear? A renewed focus on training plays a central role. People often quickly forget what they’ve learned, particularly if they do not have the opportunity to immediately put the new knowledge to use. Regular training that follows a “Teach It, Show It, Try It, Check It” approach can make a big difference in developing a culture that values safety. It’s also important to provide safety leadership, both at the executive level and throughout the company. Introducing a mentorship program is one option, where newer hires are paired up with more seasoned workers who model the correct behavior and attitude towards safety.

Training the Next Generation

One thing is clear: as these veteran workers near retirement age, training the next generation of line workers and others in the electrical utility workforce becomes a monumental task. The electric line industry alone employs approximately 200,000 men and women in the United States. The future of the industry depends on them acquiring the expertise, skills and attitude necessary to continue to perform the job as safely as possible.

Want to learn more about developing a strong safety culture in your workplace? Check out our whitepaper: “Supercharge Your Safety Culture” for implementing safety initiatives with the power to reduce incidents and create a tangible shift in worker attitude.

Electric Utilities & Safety Culture in an Aging Workforce

Intelex Kicks off the Tradeshow Season at NAEM’s EHS & Sustainability Software Conference

The conference season is now in full swing, and we here at Intelex are gearing up for our first event of the year! On February 24-25, industry leaders from around the world will make their way to the Westin Tampa Harbour Island, in Tampa FL, to take part in the NAEM EHS & Sustainability Software Conference. The event brings together EHS and sustainability leaders, managers, directors, and vice presidents from various industries to take part in two days of peer-led interactive sessions, workshops and live presentations.

Visit the Intelex Booth!

Make sure to come by booth #13 where the Intelex team will be exhibiting during the two day conference, providing live demos of our solutions. Elie Mouzon, VP of Product Management, Steve Ross our VP of Sales, and Cory Gendron, VP of Strategic Partnerships are looking forward to chatting with you about your EHS & Sustainability needs. We will also be raffling off a smart TV at the end of day 2. Talk to one of our experts on site to find out how you can win!

Client Demonstration – Toyota’s EHS Management System

Erin Ferguson of Toyota U.S.A will be leading an interactive demonstration of the Intelex solutions session where you can hear first-hand from a client that is actively using the Intelex System. Erin will explore the planning design and creation stages of Toyota’s EHS Management System and demonstrate its key functionalities as well as discuss how the solution was selected, implemented and maintained within the organization. Head to Ballroom 2 on Wednesday, Feb 25th at 3:00 p.m.!

Join us for dinner!

One of our favorite parts about these conferences is getting to know our current and potential clients! We will be hosting a dinner on Tuesday, February 24th at Jackson’s Bistro, Bar & Sushi at 7pm, for anyone interested in learning more about the Intelex solution or simply wanting to chat. If you are looking to attend be sure to RSVP here: We’d love to get to know you!

If you won’t be going to this NAEM event, but will be involved in other industry conferences throughout the year, visit our events page to see if we’ll be attending! And make sure to reach out and let us know you’ll be around.

Hoping to see you this week!

Intelex Kicks off the Tradeshow Season at NAEM’s EHS & Sustainability Software Conference

FMCSA Forms Training Committee, WHIMS Changes to Adopt GHS and More!

On this week’s edition of EHS This Week we’ve got the week’s top stories in environment, health and safety news:

  • FMCSA Announced formation of 26 Member Committee
  • WHIMIS Changes to Adopt GHS
  • Long-Term Shift Work Impact on Brain Function

Remember to write us with your suggestions, questions and comments. Also, if you are an industry expert and ever want to take part in the program, we’d love to have you. Until next week, enjoy the program!

EHS This Week Resources

For more information on the stories and resources mentioned in this week’s podcast, check out the links below.

  • FMCSA Forms 26 Member Training Committee . Click here
  • Changes to Canada’s WHIMS Program. Click here.
  • Long-Term Work and Its Impact on Brain Function. Click here

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Meet the Intelex Team at Techvibe’s Tech Fest!

Have you ever wondered what it would be like to work for Intelex? Are you considering applying to one of our many open positions?  Come by the Steam Whistle Brewery this Thursday, February 19th from 6:30p.m. – 9:30 pm. for Techvibe’s Tech Fest and have all of your questions answered.  Tech Fest is a unique recruiting event that connects the hottest technology companies with the best talent in Toronto and across Canada, and we are excited to announce that Intelex will be there in full-force!

Stop by the Intelex “Patio Party” booth to grab an Intelex-inspired “Mocktail” from our tiki bar. You’ll have the chance to chat with current employees from various departments who are eager to share why they love working at Intelex, and why it would be a great company for you to join.  Collect some awesome Intelex swag while you’re visiting and have some fun in the photo-booth. To wrap things up, our in-house Talent Acquisition team, Matt Rock and Krystin Dyet, will be raffling off our grand prize at the end of the night!

By attending Tech Fest, you will also have the unique opportunity to witness a series of 3-minute lightning pitches from a member of each organization’s leadership team.  Hear first-hand, from our very own President and CEO, Mark Jaine, why Intelex should be the next stage in your career.

Don’t miss out on the opportunity to chat with our team! (Look for the big palm tree and sea of blue hoodies)! Get your tickets for Tech Fest now. Doors will open at 5:30 pm for anybody who has purchased a VIP- Talent Networking ticket, and General Admission doors will open at 6:30 p.m.We’re excited to see you there!

To view all of our open job postings, visit:

Meet the Intelex Team at Techvibe’s Tech Fest!