More and more, here in the Intelex Energy and Utilities team, we’re seeing a strong need for mobile access in all areas of the Energy-Utilities community. Energy is generated and delivered in a variety of ways throughout the world and reaches out far from centralized stations and hubs. Therefore, the need to have mobile access on a residential, commercial and/or corporate level is becoming much more of a ‘must-have’.
Whether it’s through downloaded apps or web-based access, residential and commercial customers can quickly report an outage and check on restoration status or have at-a-glance visibility into outages within their communities. They can easily access their account summary and history, make payments or submit a meter reading. Utility companies themselves are able to relay information throughout the organization very quickly, 24 hours a day.
Outside of the direct impact on customers, these companies can leverage the right web-based mobile solutions … Read more...