Tag Archives: track

Benefits of mobile on the rise for energy and utilities companies

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More and more, here in the Intelex Energy and Utilities team, we’re seeing a strong need for mobile access in all areas of the Energy-Utilities community. Energy is generated and delivered in a variety of ways throughout the world and reaches out far from centralized stations and hubs. Therefore, the need to have mobile access on a residential, commercial and/or corporate level is becoming much more of a ‘must-have’.  

Whether it’s through downloaded apps or web-based access, residential and commercial customers can quickly report an outage and check on restoration status or have at-a-glance visibility into outages within their communities.  They can easily access their account summary and history, make payments or submit a meter reading.  Utility companies themselves are able to relay information throughout the organization very quickly, 24 hours a day.

Outside of the direct impact on customers, these companies can leverage the right web-based mobile solutions … Read more...

Sustainability as a business opportunity

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Thinking of bringing your business to a more sustainable place?

The best starting place for any business leader to embrace sustainability is to shift away from looking at sustainability in terms of how much it will cost, and towards assessing the returns it will generate.

Consider the phenomenon known as the Cost of Poor Quality (COPQ) which emerged in the field of quality management in the late 1980s. COPQ can be thought of as follows: by neglecting the importance of quality, an organization literally pays to generate waste and other problems, often in the form of scraps, reworks, recalls, rejects, reworks, service calls, warranty claims and more. Similarly, in the realm of corporate social responsibility (CSR) and sustainability of environmental, social and economic responsibility, organizations essentially commit capital to generate waste. Not a great investment, especially when sustainability actually presents a ton of revenue-generating opportunities.

Since the purview of sustainable … Read more...