Pivoting Towards Progress: Driving Agility in Quality and Supplier Management by Foolproofing Supply Chains

As the saying goes: “Progress doesn’t always follow a straight line.” No matter how severe short-term challenges can be, what is critical is that you’re always moving forward.

While predicting future changes or disruptions is next to impossible (particularly in the business world), planning for every major scenario is crucial and is essentially what sets forward-thinking leaders apart from the rest.


Navigating through Disruption: Current Challenges in Quality and Supplier Management


While no industry or sector is immune to the effects and aftereffects of the COVID-19 pandemic, there are some that have been harder hit than others. The quality and supplier management space just happen to fall into that category. Within these practice areas, supply chains have gone through a severe disruption.

While there is a breadth of challenges that supply chain leaders have been facing, the most common ones include the following:

Type of DisruptionHow They are Brought
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3 Ways It Pays to Turn Suppliers Into Partners

SuppliersHave you ever stopped to think about how important your suppliers are to your business? Do you view suppliers as business partners and an extension of your business, or do you see them as a reactive service provider that exists to fulfill demand?

All too often we tend to treat supplier relationships as contractual agreements rather than mutually beneficial partnerships. This behavior grossly under-estimates the tremendous benefit suppliers can provide to your firm’s day-to-day operations.  This “servant” paradigm is not the right way to go about conducting business with suppliers for a number of reasons.  Instead, let’s talk about three key reasons why we need a fundamental shift in our thinking away from the supplier “servant” paradigm to suppliers being members of a critical department in your organization – a key business function that adds value for your customers on a daily basis.

Reason # 1: Start with Trust

Relationships … Read more...