Tag Archives: retail

How AI Is Changing the Way People Shop on Black Friday

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Black Friday and AI

The retail industry, like many others, is currently experiencing a significant transformation, both by the upsurge in online shopping as well as through the application of Artificial Intelligence (AI) to help forecast sales and enhance the customer experience. As such, AI is helping retailers predict consumer demand, and it provides them with insights to help develop personalized services to consumers during their online purchasing journey.

Despite the fact that 2020 has been a challenging year, it’s safe to say that many Americans will be trying to make the most of the holiday season – soon to be kicking off with Thanksgiving, followed by ever-exciting Black Friday!

Although COVID-19 has brought about serious disruptions to the economy, the effects to retail have been mixed. At the highest level, in-store shopping is expected take a serious hit this year, however, online holiday spending is forecasted to “surpass $189B in 2020 … Read more...

Injuries to Retail Employees on the Rise for the First Time in 15 Years

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The latest statistics showing an increase in illnesses and injuries among retail workers is a sobering reminder to retailers to protect their workers during the busy holiday shopping season.

For the first time since 2012, the U.S. Bureau of Labor Statistics (BLS) is reporting that in its latest estimates, nonfatal workplace injuries and illnesses show no decline year-over-year and retail incidents involving injuries or illnesses increased for the first time since 2003. The retail trade accounted for 14 percent of all injuries and illnesses in the private sector in 2018 and is the only sector where the total number of recordable cases increased. In fact, the retail sector had more total recordable cases (TRC) than the mining, construction or manufacturing sectors.

BLS reported on Nov. 7 that there were 2.8 million nonfatal workplace injuries and illnesses reported by private industry employers in 2018, unchanged from 2017. These data are estimates … Read more...