World Quality Day: Going to Gemba with the Fortive Business System

A group of employees at Fluke participate in a Kaizen as part of the Fortive Business System.

As an employee of Fortive, you are likely to hear the words “go to Gemba” frequently in your career. You will hear this advice for almost any challenge you may face – from improving quality to setting priorities on what features to deliver in the next release of software. In our culture of continuous improvement, known as the Fortive Business System, going to Gemba is at the heart of who we are and how we deliver breakthrough quality, day after day.

So, what exactly does “go to Gemba” mean? Simply translated, it means go to the real place – the place where you can observe, interact and develop deep empathy for our customers or employees. It means immersing yourself in the real environment where the work is done so that you truly … Read more...

World Quality Day: Food Safety in the Spotlight After Supreme Court of Canada Decision

Food safety

The Supreme Court of Canada has dismissed an appeal that would have seen Maple Leaf Foods held responsible for financial and reputational losses that occurred during the listeriosis outbreak in 2008.

The outbreak at the Bartor Road plant in Toronto, Ontario, Canada in 2008 resulted in 22 deaths and is considered one of the deadliest food safety outbreaks in Canadian history. The contamination affected a number of cold cut products produced at the plant. The cause of the outbreak was the cleaning procedures of two slicing machines that had meat residue lodged deeply inside their internal workings, which allowed the bacteria to grow unchecked over a long period of time despite the thorough cleaning and maintenance of the working surfaces. Maple Leaf Foods had an exemplary record for food safety up to that point and had demonstrated a high level of attention to food safety and quality for several years. … Read more...