Intelex provides tons of posts, webinars, and insight reports every year to help you figure out how to manage EHSQ better. Here’s our Top 10 resources on quality, all in one place!
It’s time to celebrate the Top 10 most popular or insightful blog posts, reports, or webinars we’ve brought to you in 2019 on quality-related topics! We picked these results based on feedback and interest and hope that they’ll help you learn more about the critical role quality plays in EHSQ. See you in 2020!
#10 – A Digital Transformation for Voice of the Customer (VoC) (Blog Post – September 17, 2019): This quick story shows how Fuji Xerox used their digital transformation initiatives to improve Net Promoter Score (NPS) from -4 (bad) to +35 (very good). To do this, the implemented a VoC data collection and management system.