There’s something to be said about hearing something directly from the source. No presumptions, no exaggeration—just pure, unadulterated facts. It’s for that very reason that surveys and focus groups play such a critical role in business in general and in EHS in particular. While this applies to most initiatives, this is especially true for return to work (RTW) programs, as they were developed quickly in response to the sudden outbreak of COVID-19.
For these programs, capturing employee feedback, particularly in the early stages post implementation, is critical. This is not only to improve processes where areas of improvement have been identified but also to course-correct where action plans are not working. Essentially, creating closed-loop processes will differentiate evolving RTW ones from their static counterparts.
To explore this further, we will look at the latest survey-focused report published by EHS today, Safety Professionals Prepare for the Post-Pandemic Workplace.