The organizational costs of incompetence

Yesterday we talked about how being trained doesn’t necessarily equate with competence. Today we’ll take a brief look at how that discrepancy can impact organizational performance.

To start, take a look at the picture to the right. Now, by no means are we casting aspersions on the capabilities of these two able-bodied young men by implying that they are incompetent, as the title above alludes. However, given the tremendous level of accuracy, acuity and precision required every day in their individual roles within their manufacturing setting, it’s a good entry point for this discussion to consider how one hole in their training could, at any point, on any day, engender compromised competence, thereby resulting in a possible environmental, health or safety-related disaster or impact product quality.

Training touches every part of your business

The benefits of a training program that cultivates actual competence are multifaceted and impact all aspects of … Read more...

OSHA increases encouragement of whistleblower claims – what employers should know

On March 12 of this year OSHA issued a memorandum on “Employer Safety Incentive and Disincentive Policies & Practices” to address its increased focus on whistleblower enforcement.

With this growing focus on embracing the whistleblower, employers must now ensure that they provide employees an avenue for reporting workplace incidents free of any negative repercussions and recognize that OSHA considers “reporting an injury to always be a protected activity,” and will raise flags if employees are disciplined or terminated after doing so. Employers are encouraged to assess their current incident reporting procedures and ensure that OSHA will not deem them to “unduly burden the employee’s right and ability to report.”

To learn more about what can be expected from this change, check out Howard Mavity’s article, OSHA Formalizes Criticism of Employee Safety Incentive Programs, Increases Encouragement of Whistleblower Claims. Mavity is a senior partner with the Atlanta office and co-chair Read more...