
In the words of Bill Gates, Microsoft co-founder and philanthropist: “Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent.”
Put another way, in a world dealing with the impact of COVID-19, organizations should essentially be in a perpetual state of movement or advancement to be able to withstand future disruptions.
Transitioning from the Immediate Response Phase to the Forward-Looking Business Continuity Phase
To provide context, let’s look at the situation from the beginning. Immediately following the outbreak of COVID-19, during what we refer to as the respond phase. In this phase, organizations went into full-blown solutions mode to resolve pressing issues. Key examples of this include: tracking the exposure of employees who may have been exposed to the virus, ramping up case management efforts to monitor injuries, keeping on top of work restrictions and recording and reporting employees’ medical visits. Essentially, organizations had to stop … Read more...