Bulletins Deliver the Information Workers Need Exactly When They Need It

Bulletins represent the most effective way to disseminate information to workers, especially those who are working remotely.
Bulletins represent the most effective way to disseminate information to workers, especially those who are working remotely.

What are bulletins? Great question! Bulletins are a form of communication akin to targeted, bite-sized public service announcements (PSA) meant to deliver relevant information and training to workers  – usually via mobile devices – in the moments when the information has maximum value. Bulletins can be simple text or media rich, real-time or scheduled, require a follow up action or just require opening and sent to an specific group or sent in mass. The key differentiator, however, is that bulletins allow the sender to monitor the engagement of the receiving group: Did everyone see the bulletin? When? How did they respond if they had multiple response options?

So again, what are bulletins? In essence they represent the most effective way to disseminate information to workers, especially those who are working remotely, and … Read more...

Transformational Cultures and Leadership Lead to Engaged Workforces

The closer that business and safety leaders can move towards building transformational rather than transactional cultures, the greater the benefits to be seen in business and safety performance.
The closer that business and safety leaders can move towards building transformational rather than transactional cultures, the greater the benefits to be seen in business and safety performance.

A little bit of transformational thinking goes a long way towards engaging workers and building high-performance business and safety cultures.

Employee engagement is particularly important in these COVID times, when many workers have most of their conversations on remote streams rather than live and in-person. And the closer that business and safety leaders can move towards building transformational rather than transactional cultures, the greater the benefits to be seen in business and safety performance, says Richard Fulwiler, president of Transformational Leadership Associates.

Fulwiler, a former industrial hygienist and health and safety director at Proctor & Gamble, says transformational culture building is all about empathy and communication that moves workers to becoming more engaged which means being highly involved, enthusiastic and energized … Read more...

Thinking on your Feet: Why ESG Is the Ultimate Fight

If you’re a fan of mixed martial arts, you probably know the term “fight IQ,” which involves being able to adapt quickly during a fight. Something similar happens in the world of environmental, social and corporate governance (ESG).
If you’re a fan of mixed martial arts, you probably know the term “fight IQ,” which involves being able to adapt quickly during a fight. Something similar happens in the world of environmental, social and corporate governance (ESG).

If you’re a fan of mixed martial arts, as I am, you probably know the term “fight IQ.” According to expert Chael Sonnen, fight IQ involves being able to adapt quickly during a fight. Consider a match between two opponents: one a traditional wrestler, who grapples on the ground, and the other a striker, who punches and kicks from a standing position. If they followed their traditional strategies, the wrestler would go for the “take down” and keep the fight on the ground as a wrestling match, but the striker would try to stay upright to get a knockout.

However, sometimes the traditional strategy doesn’t work out. Maybe the wrestler is also … Read more...

Meet Ethan Cushing, Who Is Introducing the APAC Region to Intelex’s Powerful Platform

Our new series of blog posts invite you to “Meet the Intelexian.” In this case, it’s Ethan Cushing, who’s focusing on building our global footprint in the APAC region.

Ethan Cushing is Strategic Account Director, Intelex Technologies. He started with Intelex in 2011; his 10-year work anniversary will be in December. He currently manages the APAC sales team, which he started in July 2021. In addition to being responsible for our revenue targets in the APAC region, he supports our new team members in a pre-sales capacity, ensuring they have product knowledge and support as they work through the sales cycle with prospects and existing customers.

I (virtually) sat down with Ethan recently to find out more about him and his role at Intelex.

Intelex: Can you tell us a little about your professional background and what attracted you to Intelex/technology?

Ethan Cushing (EC): I have been in technology since 2006 after … Read more...

Expert Connect: Embedded Safety: Instituted by Process, Sustained by Culture

Often, safety is viewed in a vacuum, apart from operations. There is a time to talk safety and there is a time for operations. However, the best safety performers understand that the key to success is achieving an embedded safety management system.

According to Angelo Cianfrocco, Process Improvement Leader, Predictive Solutions, “When our safety management system is embedded, safety becomes implicit in every company function or operation. The question is, how do we move our safety management system from siloed to embedded?”

In the upcoming Expert Connect session, Embedded Safety: Instituted by Process, Sustained by Culture, Angelo and our panel of experts will discuss how your company can leverage technology, people, process and data to embed safety into everyday operations.

Angelo recently sat down and answered some questions about the topic of embedded safety and the session, which is scheduled for Wednesday, Sept. 1, 2021 from 10:00-10:45 am EDT. … Read more...

Quality Professionals Need to Address the Serious Threat of the Delta Surge for the Normal Office Return

The biggest threat in underestimating the Delta surge comes from the normalcy bias. This dangerous judgment error leads us to underestimate the likelihood and impact of disruptive events.

With the Delta variant of the COVID-19 virus surging and vaccine effectiveness against it dropping to 39% after 6 months, quality professionals need to help their organizations recognize that we are not yet ready for a safe return to the office. Make no mistake about the danger: the Delta surge is forecast to grow much worse in the next few months. Indeed, the CDC is asking vaccinated people to wear masks and moving toward recommending booster shots. 

Yet many large companies and mid-size firms, along with the federal government, are still planning to bring employees back to the office, despite the fact that those employees successfully worked from home during the height of the pandemic by using cloud-based technology that facilitates remote work. Over a third have already returned, and most of the rest are slated to return by the end of summer or early-mid autumn, when the schools will reopen and Delta … Read more...

Expert Connect: Planning for Long-Term ESG Management Success

Don’t miss our next Expert Connect session on August 4 about ESG management: “How To Position Your Business For Long-Term ESG Success.”

ESG – Environment, Social, and Governance – is an extremely hot topic among the financial community, business leaders, investors, governments and even the general public. For the capital-focused stakeholders, ESG metrics present a robust, non-financial way to assess risk exposure. For morality-focused stakeholders, ESG metrics help demonstrate how much a company concerns itself with being a force for net-positive change.  

“Whatever the reason, ESG management, reporting and performance needs to be top of mind for businesses around the globe. But where do you start? How do prepare for elevated investor scrutiny, potential new regulation, or elevated social pressure? How do you get a handle on your carbon footprint and report it to customers? How do you ensure a strong ESG posture versus your direct competitors and peers?” asked … Read more...

Manufacturing: Surviving our New Normal

By early 2020, manufacturing had regained much of the momentum it lost after the 2008 recession. Then the pandemic hit, bringing with it staffing and supply chain woes.

(The following is an excerpt from our report, The New Retool: Pivoting Manufacturing To Be Ready for Anything.)

As the COVID-19 pandemic exploded around the globe, it’s not surprising the industry that makes personal protective equipment (PPE) rapidly ramped up production. The demand for N95 respirators and a range of other vital protective equipment like faceshields, gloves, atmosphere-supplying respirators (supplied-air respirators (SARs), self-contained breathing apparatuses (SCBAs) and combination SARs/SCBAs) and protective garments initially overwhelmed supply.

A video from the International Safety Equipment Association (ISEA) – “Beyond the Mask” – shows how the PPE industry responded to the unprecedented challenges posed by the worst public-health crisis in a century.

“Beyond the Mask” reveals the behind-the-scenes work involved in getting PPE into … Read more...

How Does Refrigerant Management Help Save the Environment?

The COVID pandemic and ambitious drive to vaccinate the global population made the capacity and integrity of the cold chain as part of supply chain management even more important.

Every day, billions of tons of cargo move around the world by sea, air, rail and road. Much of this cargo is food, beverages and pharmaceuticals that require temperature-controlled transportation to prevent spoilage.

A temperature-controlled supply chain is often called the “cold chain,” a series of refrigerated production, transportation, storage and distribution activities that maintain and monitor a consistent and correct temperature appropriate to the item being transported. For example, fish products must be transported at -18°C, meat and fresh dairy products at + 6 °C while fresh fruit and vegetables need temperatures between 0°C to 16°C depending on the type. Any deviation, however minor, can destabilize the safety of the goods, force an expensive recall and/or result in spoilage and … Read more...

The Top 10+1 Hot Tips for Summer Safety

Everyone wants to enjoy summer fun and activities. That said, there are hazards associated with most summer activities. Here are some tips to protect yourself and your family from summer safety hazards.

1. Heat Safety

The first thing most people think about when they hear “summer safety” is heat stress and heat-related illness. The human body normally can regulate its temperature through sweating, unless it is exposed to more heat than it can handle. Heat exhaustion and heat stroke can escalate rapidly, leading to delirium, organ damage and even death.

People at every age are at risk of suffering from a heat-related illness, but infants, those over 65 and people who are ill or have chronic health conditions or have certain medical conditions are more vulnerable. When temperatures soar or when spending time outside in hot weather, take extra breaks and drink lots of water. For employees who must work … Read more...