Earth Day 2019: Protecting the Planet One Best Practice at a Time

An indicator species is one whose condition tells us about the state of the environment and the ecosystems in which it lives. Lichens, bees, frogs and butterflies are just a few examples. These indicator species can tell us whether not only their existence is in danger because of environmental damage, but perhaps ours as well.

The theme of Earth Day 2019 is protecting our planet’s species. As we take time to reflect today (and hopefully more so in the future) it’s important to understand the small yet incredibly vital elements of a healthy ecosystem. When one part of that ecosystem stops functioning correctly, when an external actor is introduced into this delicate balance of organisms, the effects can be far-reaching.

At Intelex one of our core tenets has been to do business in a way that minimizes potentially damaging impacts on the environment. While we may not have a direct … Read more...

Four Considerations to Achieve Health and Safety Compliance

Over a series of three blogs we are going to examine how to achieve health and safety process excellence. There are three main objectives that EHS professionals must fulfill to achieve their health and safety goals: maintain compliance, anticipate and manage hazards, and improve safety culture.

Safety Compliance

This first blog is going to focus on the building blocks that create the foundation for maintaining safety compliance and engaging in continuous improvement. Some keys to achieving this objective are automating reports and document control to ensure consistency between departments and locations, tracking employee training as well as audits and corrective actions and automating compliance with various federal, state or province or local regulations.

Creating the Right Solution

Technology can assist your organization in maintaining all those records and help you ensure that your facility complies with local regulations. In fact, technology has become an essential tool in achieving process excellence … Read more...

Statistical Process Control Turns Potential Problems into Valuable Opportunities

Imagine how nice it would be if you could predict the future, if you could make decisions with the confidence that you knew exactly what their consequences would be.

Unfortunately, we can’t predict the future. But we can get greater insight into the hidden patterns in processes and information that exist right now, and that can give us a much better idea of how to respond to potential problems before they become a reality. When we put what we learn from these insights to good use with an integrated EHSQ (environment, health, safety, and quality) management system, we can also unlock the potential for incredibly valuable financial opportunities.

Statistical process control (SPC) is a method traditionally associated with manufacturing. However, it can provide deep and valuable insight into any business or production process. SPC is a mathematical technique developed in the 1920s to monitor random processes and provide alerts when … Read more...

Ask Enhesa Vol. 18 Intelex Special draft

Featuring contributions from Tjeerd Hendel-Blackford and Shannon Summers Enhesa; Kristen Duda and Jessica Sarnowski, Intelex  

Why do Intelex and Enhesa partner with each other? 

Enhesa and Intelex started working together back in 2013 as there were clear mutual benefits of partnering. On the one hand, Intelex is a market leading EHSQ software platform and enables clients to manage their EHS program in one central platform, including compliance with EHS laws. On the other hand, Enhesa is the global market leader in providing analysis of global EHS laws and regulations, packaged as “regulatory content.” This means there is no overlap in what both companies provide, but a lot of mutual benefits in working together to serve our mutual clients’ end goals – which is ultimately to look after the safety of their employees and the natural environment in which they operate. 

Another way to look at it is by taking the analogy of a CD or Cassette player (remember those?). In this example, Intelex … Read more...

What is the Voice of the Customer?

Businesses are constantly speaking to their customer base using a strategic blend of marketing channels and public relations to optimize engagement. It’s an easy way to control their message, create customer loyalty, drive customer retention and leverage a consistent brand image. But how much listening do they do?

Listening to the customer is incredibly important and failing to engage with actionable, data driven intelligence can result in customer dissatisfaction and a deterioration of the customer relationship. This skill is especially important in the early stages of product and service development. Ensuring satisfaction from the beginning of the customer journey can help reduce the likelihood of waste and rework later.

The Voice of the Customer (VoC) is a process to help organizations drive continuous improvement and innovation through insight gained from customer feedback data. This can be a massive undertaking, so without a clearly defined methodology for understanding the customer experience … Read more...

How EHSQ 4.0 Is Set to Supercharge Your Organization

When people think of Industry 4.0, they might think of connected factories and smart manufacturing. Yet the methods and tools of Industry 4.0 extend far beyond manufacturing. Soon, every organization will be able to benefit from Industry 4.0 methods and practices as they adopt more flexible and connected networks of people, data, and machines to improve efficiency of assets, quality of products and services, and process flow.

The approach of Industry 4.0 is poised to supercharge the world of EHSQ. For several years, the EHSQ community has been using integrated management systems to consolidate ISO 9001, ISO 14001, and ISO 45001 systems, an approach that ISO has recently made easier with the introduction of the High-Level Structure (HLS). As EHSQ assimilates the tools of Industry 4.0 to become EHSQ 4.0, it will move from being a way to record incidents and track quality events to one of bridging multiple disciplines … Read more...

Biomimicry Looks to Natural History for Innovation

Innovation is usually discussed with only the future in mind, but a keynote speaker at the National Association of Environmental Managers (NAEM) Forum in Louisville, Ky. believes the key to meaningful environmental progress lies in our natural past.

Janine Benyus, co-founder of the Biomimicry Institute, presented an audience of 700 professionals from over 300 companies with the concept of Biomimicry: an approach to innovation that seeks to emulate nature’s time-tested patterns and strategies to find sustainable solutions to human challenges. The goal is to create products, processes and policies — new ways of living — that are well-adapted to life on Earth over the long haul.

Benyus – a biologist, author of numerous books, innovation consultant and self-proclaimed “nature nerd” –  said Biomimicry is a way of looking back at 3.8 billion years of good ideas in nature to allow us to leapfrog ahead without having to go through … Read more...

Notes from the National Safety Congress

By Sandy Smith

The Houston Astros may have missed out on the World Series, but the city is bustling with activity at the start of the National Safety Congress.

Streets were shut down around the National Safety Congress (NSC) at the George R. Brown Convention Center in Houston in preparation of a campaign visit from President Donald Trump. But that didn’t stop as many as 14,000 attendees from making their way to the Congress & Expo. (No word yet on whether the president plans to join us to learn more about occupational safety and health!)

Seeing Hazards Clearly

In her opening remarks at the NSC, Deborah A.P. Hersman, president and CEO of the National Safety Council, talked about learning to see hazards clearly. “Safety professionals aren’t born, they are trained. And it takes training to see hazards clearly,” said Hersman. “Before I got my glasses, my definition of normal … Read more...

Peloton Thinking May Drive EHSQ Teams to the Finish Line of Compliance

The Tour de France and EHS management would, at first glance, seem to have little in common.

When I was first introduced to the concept of the “peloton,” a word that describes the clustered formation of cyclists in a road race, I was a bit surprised. This is a tactic used by cyclists to save energy and work as a team to win a race. But it raised a fundamental question in my mind: why would a competitor forego individual success in a race?

A peloton moves along as a bunched-up group with each rider continually making slight adjustments in response to the things that adjacent riders do, particularly the leader of the pack. Road racing is very much a team sport, so with the peloton, riders individually apply tactics to achieve success for the team. Team members might ride in a formation that shields their principal rider from … Read more...

Five Tips for Intelex Application Design Success

By Jeremy Milam

The secret to designing a new custom application in Intelex is breaking the process down into small steps. Let’s take a closer look at the planning aspects involved with designing a new app.

Requirements gathering

Requirements gathering is probably the most vital piece of the process. It is very important to get the application stakeholders in a room and ask some key questions. One of those questions is: “How (if at all) are you currently capturing this data – are you writing everything down, using spreadsheets, or using another application?” This gives stakeholders a chance to give the pros and cons of their current system.

Data/reporting outputs

Data and reporting outputs are vital to getting buy-in from stakeholders. At the end of the day, that’s what people want to see. Even at this early stage with no data in the system, you can be thinking about how … Read more...