Leaders2Leaders: How Can You Maintain a Safety Culture Over the Long Term?

Avoid focusing too much on a top-down approach to safety culture. Employees must feel they own health and safety in their individual workplaces.
Avoid focusing too much on a top-down approach to safety culture. Employees must feel they own health and safety in their individual workplaces.

To be truly effective, health and safety needs to move beyond policy and become rooted deep into the culture of the organisation.

Great safety cultures do not happen by chance. The best safety cultures are continuous works in progress and need careful managing by health and safety leaders. As we learn in the sixth episode of Leaders2Leaders, “How Can You Maintain a Safety Culture Over the Long Term?” culture and culture improvement cannot be limited to small pockets of the business. It must run from senior leadership through to the shop floor and even embrace third-party contractors, according to a group of five safety leaders from companies noted for their world-class safety cultures.

“People ask me, how many people I have in my safety organisation? My answer? … Read more...

L2L: What Impact Are the Advances in Technology Having on Health & Safety Today?

Connectivity, artificial intelligence (AI), and the use of automation and drones to reduce employee exposure to hazards are pushing the practice of health and safety to new levels.

Connectivity, artificial intelligence and reducing worker exposures to hazardous situations and conditions are the hallmarks of the current wave of technology.

Connectivity, artificial intelligence (AI), and the use of automation and drones to reduce employee exposure to hazards are pushing the practice of health and safety to new levels, according to a group of safety leaders from five companies who discussed technology advancements and their impacts in this fifth video in our Leaders2Leaders series.

They agreed that the use of data mapping and AI to predict trends provides a unique opportunity to reduce and eliminate incidents before they occur. However, technology can offer what one health and safety leader referred to as “practical” applications as well.

Paul Darby, Global Head of Health … Read more...

Worth its Weight in Gold: How Data Has Become the Driving Force Behind Effective EHSQ Decision-Making

Data and analysis to drive decision-making

In the words of acclaimed engineer, statistician, professor and author, W. Edwards Deming: “In God we trust, all others must bring data.” While Deming passed away over 25 years ago, those words ring true even today.


The Importance of Sound Decision-Making in EHSQ


While the importance of making thoroughly researched and well-analyzed decisions is important in most areas of business, in the EHSQ field, it is even more so as the safety of workers and the environment is the number one goal.

According to experts at BLR: “Data can identify trends, challenges and opportunities, and data-driven organizations know more about their processes and the markets in which they operate, providing them with more options when identifying strategies to respond to disruption and gain an advantage over less-agile competitors.”


The Growing Demand for Data


To highlight the growing popularity and applicability of data, reputable sources such as the Economist have … Read more...

Want to Elevate your Service Level? Listen to the Voice of the Customer.

“The best advertising is done by satisfied customers,” as famously stated by American Marketing author, Philip Kotler. So, it should come as no surprise that meeting customer expectations and driving customer satisfaction continue to be the number one priority for businesses. But what’s most important to note is that customer satisfaction should always be a moving target – if you’re fortunate enough to have “achieved” it at one point in time, you’ll simply have to aim higher the following year.


Customer Service: Then vs. Now


Historically, the concept of customer service applied primarily to companies who provided their customers a service offering. Organizations that produced goods had different things on which to focus – from manufacturing to supply chains to distribution.

But that was then.

In recent years, however, there has been a paradigm shift. The focus on customer satisfaction seems to be equally as strong in both product-producing companies … Read more...

Our Upcoming Expert Connect Session: Elevate your Business Continuity Program with Mobile EHS Technology

Someone once said: “Commitment is the ignitor of momentum.” When it comes to our recently launched Expert Connect series, those words definitely ring true.

Designed to provide attendees with an exciting experience based on the exchange of ideas, experiences and industry knowledge, our Expert Connect series is a true testament to our continued focus on trying to provide our customers, prospects and community with a breadth of experiences.


Introducing Our Second Session: Elevate your Business Continuity Program with Mobile EHS Technology


We’re elated to announce our second session, Elevate your Business Continuity Program with Mobile EHS Technology, which will be held on Wednesday, September 30th!

This session will demonstrate the importance of optimizing your mobile tech strategy within your business continuity plan. Attendees of this session will learn:

  1. Advanced methods for collecting and analyzing data to ultimately make sound insight-driven decisions.
  2. Techniques and tools to help maintain two-way communications
Read more...

Preserving Your Company’s Brand: Your Business During a Pandemic

When the COVID-19 pandemic arrived in the United States in early 2020, very few could imagine the enormous impact the virus would make on life as we knew it.

The first quarter of 2020, many business leaders found themselves enjoying the prosperity of a surging economy. We discovered how quickly life can change.

Within weeks of the first positive case in the United States, stay at home orders and other restrictions placed many business leaders in unfamiliar territory. Even businesses that had business continuity plans found themselves wondering how to proceed. The reality is that until recently, very few businesses have ever had the need to action their business continuity plans.

The Sept. 23 webinar “Preserving Your Company’s Brand: Your Business During a Pandemic,” hosted by BLR and sponsored by Intelex, explores the impacts of the pandemic on your business.

All Businesses Impacted by the Pandemic Businesses around … Read more...

Breathing a Sigh of Relief: The Answers to the CDC’s Top Ten FAQs on Respirator Use

If “an ounce of prevention is worth a pound of cure,” then the importance of wearing Personal Protective Equipment (PPE) during this post-pandemic time is beyond critical. Within this category of equipment, respirators are high on the list. However, given that it is quite an advanced piece of equipment (compared to some of its counterparts), users can often have questions in terms of how to best use them.

This brings us to the objective of this blog: to provide you key best practices and the answers to the to the CDC’s top 10 FAQs on respirator use.


What Are Respirators and Why Are They Important?


Let’s take a step back and start from the definition of what a respirator is. Basically, a respirator is a device worn over the face or head which covers the nose and mouth areas. By design, they are also used to reduce the wearer’s risk … Read more...

How to Enhance RFP Preparedness to Ensure a Smoother Journey to Completion: A Quick and Easy Approach

“By failing to prepare, you are preparing to fail,” is as timeless and universal as it gets.

While preparation does take work – at least upfront – it usually makes the rest of the journey smoother and shorter. In sum, it can lead to a more successful outcome, which is the objective of all business plans.


RFP Preparedness for ESHQ Software Procurement Projects: The Essentials


With budget season only a short distance away, procurement projects for the following year are also ready to start. As expected, software solution projects in ESHQ follow the same approach. Once you’ve figured out the basics—the budget, business and technical requirements and timelines—you can get right into the industry or sector-specific requirements.


With EHSQ software procurement projects having specific considerations, it’s important to know exactly what your organization requires to meet your ESHQ goals. The next logical step is to determine the real capabilities and … Read more...

L2L Episode 3: How Are You Tracking and Managing all the Compliance Issues You Face Day-to-Day?

Corporate manager giving a presentation to group of factory workers and talking with them about future business development.

Health and safety leaders agree that navigating the complexity of regulatory, governmental and even internal compliance can be challenging. 

The five leaders who sat down to discuss the trends and issues that impact health and safety performance as part of our Leaders2Leaders video series agreed that compliance – local, city, province, region, internal, etc. – can be one of the most complex aspects of their jobs. 

“There have been significant changes in the law in some countries which has helped,” said Paul Darby, Global Head of Health and Safety at DHL Global Forwarding. “Corporate manslaughter in the UK really woke a lot of chief executives up. It’s a complex world and even slight variations can introduce massive complexity.” 

Darby and the others agreed that when it comes to compliance, corporate H&S leaders should not assume they know everything required to meet regulations and requirements at the … Read more...

Driving Hyperconnectivity: Four Ways to Build Strong Connections with Coworkers While Working Remotely

It’s commonly understood that people, well, most people, are social creatures. Of course, the degree varies from person to person and even within that, the preferences and “social meters” of each individual shifts and changes through the years.

Pretty basic, right?

The objective of this blog, however, is more than just to prove that being social is in our DNA, it is to provide actionable recommendations on how we can maintain relationships, particularly with those colleagues, in these “virtual times.”


The Rise of Remote Working in Post-Pandemic Times


Let’s start with providing context. The COVID-19 pandemic and the resultant changes in the business world has had a significant impact on the working structures of most organizations. According to some sources, 82 percent of businesses are adopting work from home structures. It’s quite a unique (and in some cases, challenging) situation. I can say that with surety as I’m speaking from … Read more...