About Farhana Ahmad

Farhana Ahmad is a Content Marketing Manager at Intelex Technologies. With over 10 years of experience in key industries, she is a customer-focused professional specializing in delivering best-in-class Marketing and Content strategies and programs. Her degree in Environmental Science complements her marketing know-how, allowing her to incorporate her academic knowledge to the real-world applicability of the EHSQ space in general and Intelex in particular.

Ready2Return Conference: An In-Depth View of the Respond-Themed Sessions

Now that our Ready2Return conference has wrapped up, we’re excited to share some highlights from the Respond-themed day!

Respond-Themed Day: Highlights


Travis Vance of Fisher Phillips shared that of seven new policies and procedures that all organizations should implement to meet the challenges of COVID-19, the three that stand out are:

  • The specific questions to ask affected employees to ensure they adhere to OSHA recordkeeping and reporting protocols (e.g. assessing workplace conditions of affected employees).
  • The four actions required to follow protocol for confirmed and suspected cases (e.g. quarantine 6-15-48 employees).
  • The five key considerations following remote working protocols (e.g. corporate competitiveness and wage issues).


Kellie Hart of Intelex Solutions, ULC, who examined the three post-peak employee profiles, also shared these key employee-focused insights:

  • The key categories for employee stressors include economic, physical, mental and environment.
  • Mental health initiatives are critical to business continuity as seven in ten professionals are
Read more...

Driving Progress through a Paradigm Shift: The Importance of a Strong Safety and Quality Culture to the Oil and Gas Sector

In the business world, the word progress is commonly associated with technological advancements, as well as developments in processes and procedures. There are additional drivers to progress and their significance can also have powerful results.

In the oil and gas sector, studies have shown that for companies to be successful in the long run, it’s critical for them to incorporate a strong culture of safety and quality.

How about we take a step back to understand the full picture?

The Traditional View of How Oil and Gas Companies Should Operate


While traditionalists will claim that an industry strongly based on scientific processes and technology don’t need to focus on employee-centered processes or procedures, their thinking has since been proven to be antiquated and potentially dangerous.

How so, you ask? Well, empirical research has proven that high-reliability organizations (HROs), which by nature, have a labor-heavy component to their operations, have shown … Read more...

Driving Agility through Cloud-Based Microlearning, Bulletins and Best Practices in Digital Learning

With so much for people managers and corporate trainers to factor in when developing their post-pandemic Return-to-Work initiatives, organizations are turning to resourceful teaching approaches to ensure that employees are provided with the right training to be successful. In parallel, companies are also leveraging effective communications techniques to ensure their workers remain connected – both to their managers as well as to each other. While this is taking place, leaders continue to put their strategic focus on business continuity.

Impossible? We think not. Feasible? With the right tools and techniques – very much so.

Redefining Training to Drive Agility


At the highest level, what has become clear is that not only do the techniques, tools and processes we introduce have to work well in today’s climate, equally as importantly, they have to help workers become agile to adapt to future changes. Decision makers are now realizing that this idea, which … Read more...

Intelex’s Software Set + the SAFER Framework = A Robust 360° Return-to-Work Solution

With the quarantine phase of the COVID-19 outbreak reaching an end in many areas, organizations have started planning their return-to-work initiatives, with some having already launched them.

Let’s look ahead – not to just the immediate “return” phase, but the phase after that- what we’ve defined as the “reimagine” phase.

Our Return to Work Initiative: Respond, Return and Reimagine


When developing our return-to-work program, we decided the best approach would be a phased one. Similar to the concept of continuous deployment, breaking down the plan to allow individuals to quickly process, adapt, and execute practices and procedures makes it more manageable for employers and employees alike.

To summarize each phase and their objectives:

  1. Respond: involves the immediate steps taken during the initial outbreak
  2. Return: introduces short-term changes implemented to address all the newly discovered issues
  3. Reimagine: implements long-terms policies, procedures and best practices to create an agile and resilient workforce
Read more...

Thinking on Your Feet: The Importance of Agility Outside of the Workplace

If there’s a consistent message that’s been all over the business news the past few months, it’s this: organizations all over the world have had to make dramatic changes to existing strategies, tactical plans and processes to respond and adapt to the recent COVID-19 outbreak and its aftermath.

Companies that have been pivoting – both in terms of speed and breadth – have been more resilient during these challenging times.

Transcending Our Personal Lives: The Applicability of Agility


The concept and practice of agility isn’t only confined to the workplace.

When you stop to think about it, most of us are faced with changes on a consistent basis. In fact, if our current lifestyles are reflective of anything, it’s that the pace will most likely not slow down – which will, in effect, bring about more change.

So what does that mean, exactly? That the best way to cope and … Read more...

Driving Employee Engagement by Championing Microlearning Methods and Enhanced Communications Techniques

How bulletins and mircolearning can elevate employee engagement.


With the pace of business increasing at an accelerating rate, people managers often find themselves having to process new information very quickly as well as transfer this new-found knowledge to their direct reports. With each learner having his or her own way of processing information, this can, at times, be quite a feat.

As a result, experts in the training space have championed learning styles that have yielded positive outcomes for a high number of individuals. Of these, one approach that has had a noticeable impact is mircrolearning.

Let’s take a look, shall we?

Driving Progress through Bursts of Learning | Microlearning Simplified


Let’s start with the meaning of microlearning. Simply stated, it is “learning in small steps.” While that may not seem innovative at first, once you learn the benefits it provides, you’ll realize how underutilized a concept is has been … Read more...

How a Robust EHS Solution can Help you Address COVID-19 Related Challenges in your Organization

With the profusion of COVID-19 related information readily available, it’s critical to focus on the things you can control and to create an action-based plan of attack. While creating long-term plans is important, there are actions that should be taken today.

It makes sense to start with identifying the resources and tools that you need to successfully protect employees. Once you’ve established buy-in from leadership, develop a dedicated task force (if possible) that combines EHS, quality, production, human resources and other internal shareholders who can help develop a return-to-work strategy. Once that task force has been created, the next step is to identify the tools required to address this.

Gaining Insights from Organizations Who Launched Employee Benefit-Focused COVID-19 Response Programs

Since the outbreak of this pandemic, there have been some companies that have introduced some innovative solutions to manage issues they have faced related to COVID-19. These success stories have … Read more...

Enhance Your COVID-19 Response Tactics via Our Top 10 Practices

With COVID-19 continuing to have a profound impact on businesses today, organizations are turning to robust tools, enhanced processes and subject matter expertise to help them address current challenges. In fact, experts claim that implementing a multi-faced approach is the only way to ensure that health risks are mitigated, the spread is slowed down and, equally as importantly, that business continuity is ensured.

The logical questions are then: how do we go about doing this and where do we start? As they say, when you don’t know where to begin, start anywhere.

Achieving Long-Term Results | A 3-Pronged Approach

To find solutions to the ever-growing challenges of this crisis, we can break them down into 3 main categories. These are:  internal processes and practices, the provision of proper equipment and cleaning supplies and implementing Health and Safety-specific tools.

Our Expertise in a One-Stop Shop

As leaders in the ESHQ space, … Read more...

Enhance Your Health and Safety Strategy by Incorporating Insights from ISO 45001:2018

Driving performance with ISO 45001:2018.
With ever-changing regulations in the health and safety landscape, it’s critical for organizations to stay abreast of new and updated safety standards. By incorporating ISO standard updates to internal policies and practices, companies will be able to reduce risk and demonstrate compliance, and ultimately move towards operational excellence.

Of course, that is only part of the equation. Let’s take a step back to understand all that is involved in creating a sustainable health and safety strategy for your organization.

Taking Your Health and Safety Strategy to the Next Level | A Multi-Faceted Approach

In order to develop an effective strategy, experts recommend that your organization starts with a solid safety management system, which includes “models for coordinating people, processes, technologies … and data.” Within this, best practice dictates that you incorporate the key new elements of ISO 45001:2018, specifically:

• Promote the integration of OH&S
Read more...

Making Your Working from Home Routine Work for You: 10 Tips and Tricks to Help Keep You Productive and Healthy

How to maximize your efforts when working from home.

Did you know that in the United States alone, even before COVID-19, over 5 million people, representing about 4% of the total population, work from home at least 50% of the time? In fact, some experts predict that in less than 20 years, over 70% of corporate employees will be working remotely. With COVID-19 quarantine as a part of our reality today, for many, working from home has gone from being an option to the only choice we have.    

So what does this mean, exactly? For starters, that it is not a temporary fad.  It also means is that while it is important to prepare for telecommuting (particularly for those of you who haven’t done so yet), it is equally as important to understand how best to do so, while remaining productive and active.

What Organizations are Doing to Adapt to Read more...