About Farhana Ahmad

Farhana Ahmad is a Content Marketing Manager at Intelex Technologies. With over 15 years of experience in key industries, she is a customer-focused professional specializing in delivering best-in-class Marketing and Content strategies and programs. Her degree in Environmental Science complements her marketing know-how, allowing her to incorporate her academic knowledge to the real-world applicability of the EHSQ space in general and Intelex in particular.

How AI Is Changing the Way People Shop on Black Friday

Black Friday and AI

The retail industry, like many others, is currently experiencing a significant transformation, both by the upsurge in online shopping as well as through the application of Artificial Intelligence (AI) to help forecast sales and enhance the customer experience. As such, AI is helping retailers predict consumer demand, and it provides them with insights to help develop personalized services to consumers during their online purchasing journey.

Despite the fact that 2020 has been a challenging year, it’s safe to say that many Americans will be trying to make the most of the holiday season – soon to be kicking off with Thanksgiving, followed by ever-exciting Black Friday!

Although COVID-19 has brought about serious disruptions to the economy, the effects to retail have been mixed. At the highest level, in-store shopping is expected take a serious hit this year, however, online holiday spending is forecasted to “surpass $189B in 2020 – Read more...

How to Drive Business Transformation through Heightened Collaboration

Collaboration Drives Business Results

One of the qualities of critical thinkers, particularly in the business space, is to apply creative thinking either to solve business problems or identify opportunities. This ability to “reject standardized formats for problem solving” can be of great benefit, particularly during unpredictable times.

To say that 2020 brought about serious challenges to business leaders would be an understatement. From developing business continuity plans to doing a complete overhaul of their business model, these individuals have had to channel their ability to respond quickly, be agile, be resourceful and be confident in their decisions.

With over 85% of executives attributing the lack of collaboration or ineffective communication for workplace failures, many leaders have looked at people-focused approaches to solve current challenges.

This brings us to the objective of this blog: to examine how some leaders used collaboration as an engine to maintain productivity, drive employee engagement and boost employee morale.… Read more...

How to Make Your Mark as an Influential Leader in the EHS Space

What Makes a Great EHS Leader

While being a good leader takes work, being a great leader comes naturally to some, but for others, it takes a combination of dedication and insight. This applies to leaders across the board – the fields of environment, health and safety (EHS) are no exception.

So then the next question becomes: What makes a great leader?

Initially, EHS leaders were hired for their technical expertise. Now, they are being perceived as a part of the larger operational team, which can include human resources, finance, operations, quality and more.

As the role of the EHS leader has evolved, both in terms of breadth and depth, the role has become one that has greater influence and impact on the business. For this reason, companies look at the strength of these leaders, not only to help the business meet its EHS objectives, but also help it meet business objectives by engaging … Read more...

Why are Only 30% of In-house IT Projects Successful?

EHSQ Software IT Projects

According to Peter Drucker, the renowned business author and educator: “Wherever you see a successful business, someone once made a courageous decision.” That’s not to say that courage alone is the answer—extensive research, forecasting and scenario planning all play a role in making business decisions. In fact, when it comes to purchasing software, especially EHSQ software, there is much to consider and much at stake.


The Buy vs. Build Debate in the Post-Pandemic Landscape


In the software development world, the buy vs. build debate is still strong. With rising costs of doing business, mounting customer expectations and disruptions to operations, leaders are faced with the decision of whether they should build software in-house or buy it externally. Interestingly, businesses based in the U.S. spend nearly $300 billion per year on in-house solutions. Within these, however, only 30% of in-house IT projects are successful.


So Why are So
Read more...

Our Upcoming Expert Connect Session: The Evolving Role of the EHS Professional—Planning for Crisis

Expert Connect EHS Professional

In the words of award-winning psychologist Albert Bandura: “Learning is bidirectional. We learn from the environment, and the environment learns and is modified thanks to our actions.”  With that in mind, we created our Expert Connect series to provide attendees with an exciting experience based on the exchange of ideas, experiences and industry knowledge.


Introducing Our Upcoming Session: The Evolving Role of the EHS Professional—Planning for Crisis


We’re excited to announce our fourth session, The Evolving Role of the EHS Professional—Planning for Crisis, which will be taking place on Wednesday, November 18th!

This session is designed to examine the role of EHS professionals in minimizing disruptions to supply chains and operations—all during post-pandemic times. By attending, you will learn:

  1. The key metrics that have the greatest impact to your sustainability programs and brand.  
  2. How our Intelex solution provides a sustainability performance indicator dashboard to
Read more...

How 5G Technology will Revolutionize the Manufacturing Industry

5G Technology Tech Tuesdays

In the words of author Sukant Ratnakar: “Our future success is directly proportional to our ability to understand, adopt and integrate new technology into our work.” While there are many who believe that technology is the engine behind driving progress, there are others who view these advancements are a sign of the end of humanity. 5G technology, while at its infancy from a widespread adoption perspective, just happens to be one of them.

Let’s demystify 5G technology, and explore its impacts to the manufacturing sector, with a special focus on the manufacturing safety.


The Basics of 5G Technology


5G technology, because it’s the fifth generation of wireless networking technology, can hyper-accelerate the speed of mobile phones to approximately 10 gigabits per second. To put it into context, this is more than 600X faster that today’s 4G-powered phones. On top of that, it serves as a catalyst … Read more...

High Quality of Healthcare = A Robust Quality Framework + a Strong Maturity Model

Cost of Quality in Healthcare

“Health care is vital to all of us some of the time, but public health is vital to all of us all of the time,” was aptly stated by American pediatric surgeon and public health administrator C. Everett Koop. While that statement is simple, the healthcare industry is farthest from that.

Like many industries, healthcare has some challenges that are endemic to that industry. Issues such as poor communication amongst teams, procedural workarounds and bias or preferential treatment to senior physicians can often have serious repercussions from misdiagnosed treatment to fatalities.

But all is not lost. In fact, some agencies and organizations have been able overcome challenges through frameworks that focus on the culture of quality.

Let’s take a further look.


The Center for Disease Control’s Key Recommendations to Protect Both the Safety and Quality of Patient Care


According to the U.S. Center for Disease Control (CDC), there are ten … Read more...

Maintaining Quality in a Time of Uncertainty: Our Upcoming Expert Connect Session on October 28th

Expert Connecting Quality in a Time of Uncertainty

According to best-selling author Linda Lambert: “One good conversation can shift the direction of change forever.”

Designed to provide attendees with an exciting experience based on the exchange of ideas, experiences and industry knowledge, our Expert Connect series is a true testament to our continued focus on trying to provide our customers, prospects and community with a breadth of experiences.


Introducing Our Third Session: Maintaining Quality in a Time of Uncertainty


We’re excited to announce our third session, Maintaining Quality in a Time of Uncertainty, which will be held on Wednesday, October 28th!

This session is designed to explore how COVID-19 has changed your manufacturing operations and strategies for ensuring quality does not falter. Attendees will learn:

  1. The unique challenges experienced this year.
  2. How to adjust quality programs to ensure consistency.
  3. Best practices for using your quality data for decision-making.

While the facilitators will start off by providing their … Read more...

How You Can Reduce Your Health and Safety Incidents by 25% in One Year

Reduce Health and Safety Incidents by 25%

In the words of writer and poet Khalil Gibran: “Progress is not in enhancing what is, but in advancing toward what will be.” While experience is undoubtedly the best teacher, second to that is learning through the journeys of others.

In the business world, this comes in the form of case studies or customer success stories. In studies conducted by McKinsey & Company, they identified five limiting mind-sets that affect an organization’s safety culture. However, by “harnessing approaches to overcome them, companies can achieve rapid, sustained change.”

This now brings us to why we are here—to examine the journey of how Moss, a leading US-based construction company, was able to successfully reduce its Health and Safety incidents by 25% in one year.


Moss’ Strong Foundation of Safety Culture and Laser-Focused Health and Safety Goals


It’s important to recognize that Moss already had a strong safety culture. … Read more...

The Power of Gratitude: Taking a Closer Look at What We’re Thankful for this Thanksgiving

Being Grateful this Thanksgiving

While the sights and smells of Thanksgiving conjure up fond memories of family gatherings, turkey and homemade pies and watching movies on TV, it’s important to remember what the true meaning behind Thanksgiving is: to celebrate gratitude.


The Universal and Timeless Value of Gratitude


In the words of American writer Melody Beattie, “Gratitude turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity … it makes sense of our past, brings peace for today, and creates a vision for tomorrow.”

It doesn’t end here.

According to experts at Forbes, various studies have shown that there are seven proven benefits of feeling and expressing gratitude.

  1. It improves physical health:
    • Grateful people exercise more often (than their counterparts) and make regular trips to the doctor’s office, thereby, showing signs of better overall health.
  2. It enhances empathy and reduces aggression:
    • Grateful people
Read more...