Define Systems of Record to Boost Performance

Quality depends on data because effective decision making depends on data. As a result, successful business and process outcomes will depend on building a culture of quality around data. This includes creating and following management processes to make data accessible, available, and accurate.

One strategy for improving process quality through data is to identify master data and decide which system of record will hold each type of master data. This is similar to knowing who the experts are in your company, knowing how to find them when you need them, and getting assurance that they will provide you with accurate, up-to-date information. For example, your Environment, Health, Safety & Quality (EHSQ) system may be your system of record for emissions, incidents, exposure data, and quality events, providing a single source of truth for these processes.

Master Data

Master data is some of the most important data your organization has – … Read more...