Maintaining Quality in a Time of Uncertainty: Our Upcoming Expert Connect Session on October 28th

Expert Connecting Quality in a Time of Uncertainty

According to best-selling author Linda Lambert: “One good conversation can shift the direction of change forever.”

Designed to provide attendees with an exciting experience based on the exchange of ideas, experiences and industry knowledge, our Expert Connect series is a true testament to our continued focus on trying to provide our customers, prospects and community with a breadth of experiences.


Introducing Our Third Session: Maintaining Quality in a Time of Uncertainty


We’re excited to announce our third session, Maintaining Quality in a Time of Uncertainty, which will be held on Wednesday, October 28th!

This session is designed to explore how COVID-19 has changed your manufacturing operations and strategies for ensuring quality does not falter. Attendees will learn:

  1. The unique challenges experienced this year.
  2. How to adjust quality programs to ensure consistency.
  3. Best practices for using your quality data for decision-making.

While the facilitators will start off by providing their … Read more...

Embracing the New: Five Tips to Learning New Technology in a Stress-Free Way

Learning new technology and microlearning

In the words of Alvin Toffler, American writer, futurist and businessman: “The great growling engine of change … technology.” Regardless of how you view the role and impact of technology, it would be difficult to imagine driving progress without it.

While some people are naturally wired to learn and adapt to new technology easily and quickly, others are not as fortunate. The good news is that there are some proven tips and tricks to help those not as fortunate in the tech game to ramp up their skills.


The Growing Applicability and Universality of Technology


It’s safe to say that most corporate jobs, at least in the developed world, require the use of technology. In fact, some fields such as Marketing have gone digital (for the most part), which has required many of us who had already begun the journey (including yours truly) to ramp up on our digital know-how … Read more...

Data Never Sleeps: The Role of Big Data and Leadership Analytics in Shaping Safety Management Programs

Data in Safety Management Programs

A wise man once said: “You can have data without information, but you cannot have information without data” (in this case, the wise man was Daniel Keys Moran, a US-based computer programmer and science fiction writer).

In this day and age, you don’t have to be a scientist to understand the power of data. It is everywhere from our work environments to our personal lives. Let’s face it—how many of us would be willing to change our habits when it comes to our smart phones? That being the case, it should come as no surprise that data has found its rightful place in safety management as well.


What the Experts are Saying


But don’t just take my word for it. Safety expert Chuck Pettinger, Ph.D., Process Change Leader for Predictive Solutions Corp. is a long-time champion of data-driven safety management programs. According to him, there is a need for safety … Read more...

Safety First: Boosting Your Organization’s Culture of Safety by Steering Clear of Seven Dangerous Mistakes

Safety Management Program

As they say, “invest in tomorrow by practicing safety today.” While that may seem to be a very commonsensical statement, common sense is not always common.

With safety being a key component to most post-pandemic business continuity plans, there has been a re-focus on the culture of safety. Most organizations that have a safety-first mantra have put a strong focus on creating effective safety observation programs. According to Chuck Pettinger, Process Change Leader for Predictive Solutions Corp, these programs “bolster employee engagement and provide a great repository for leading indicator analysis.”

While the focus of any safety program is to incorporate best practices and learnings to ensure that your program is founded on foolproof methods, there is also a lot we can learn from their failures. Put another way, we can identify additional opportunities to further test and optimize.


How Multi-Faceted Safety Programs Can Effectively Drive a Strong Safety Culture
Read more...

Want to Elevate your Service Level? Listen to the Voice of the Customer.

“The best advertising is done by satisfied customers,” as famously stated by American Marketing author, Philip Kotler. So, it should come as no surprise that meeting customer expectations and driving customer satisfaction continue to be the number one priority for businesses. But what’s most important to note is that customer satisfaction should always be a moving target – if you’re fortunate enough to have “achieved” it at one point in time, you’ll simply have to aim higher the following year.


Customer Service: Then vs. Now


Historically, the concept of customer service applied primarily to companies who provided their customers a service offering. Organizations that produced goods had different things on which to focus – from manufacturing to supply chains to distribution.

But that was then.

In recent years, however, there has been a paradigm shift. The focus on customer satisfaction seems to be equally as strong in both product-producing companies … Read more...

Our Upcoming Expert Connect Session: Elevate your Business Continuity Program with Mobile EHS Technology

Someone once said: “Commitment is the ignitor of momentum.” When it comes to our recently launched Expert Connect series, those words definitely ring true.

Designed to provide attendees with an exciting experience based on the exchange of ideas, experiences and industry knowledge, our Expert Connect series is a true testament to our continued focus on trying to provide our customers, prospects and community with a breadth of experiences.


Introducing Our Second Session: Elevate your Business Continuity Program with Mobile EHS Technology


We’re elated to announce our second session, Elevate your Business Continuity Program with Mobile EHS Technology, which will be held on Wednesday, September 30th!

This session will demonstrate the importance of optimizing your mobile tech strategy within your business continuity plan. Attendees of this session will learn:

  1. Advanced methods for collecting and analyzing data to ultimately make sound insight-driven decisions.
  2. Techniques and tools to help maintain two-way communications
Read more...

Preserving Your Company’s Brand: Your Business During a Pandemic

When the COVID-19 pandemic arrived in the United States in early 2020, very few could imagine the enormous impact the virus would make on life as we knew it.

The first quarter of 2020, many business leaders found themselves enjoying the prosperity of a surging economy. We discovered how quickly life can change.

Within weeks of the first positive case in the United States, stay at home orders and other restrictions placed many business leaders in unfamiliar territory. Even businesses that had business continuity plans found themselves wondering how to proceed. The reality is that until recently, very few businesses have ever had the need to action their business continuity plans.

The Sept. 23 webinar “Preserving Your Company’s Brand: Your Business During a Pandemic,” hosted by BLR and sponsored by Intelex, explores the impacts of the pandemic on your business.

All Businesses Impacted by the Pandemic Businesses around … Read more...

Breathing a Sigh of Relief: The Answers to the CDC’s Top Ten FAQs on Respirator Use

If “an ounce of prevention is worth a pound of cure,” then the importance of wearing Personal Protective Equipment (PPE) during this post-pandemic time is beyond critical. Within this category of equipment, respirators are high on the list. However, given that it is quite an advanced piece of equipment (compared to some of its counterparts), users can often have questions in terms of how to best use them.

This brings us to the objective of this blog: to provide you key best practices and the answers to the to the CDC’s top 10 FAQs on respirator use.


What Are Respirators and Why Are They Important?


Let’s take a step back and start from the definition of what a respirator is. Basically, a respirator is a device worn over the face or head which covers the nose and mouth areas. By design, they are also used to reduce the wearer’s risk … Read more...

How to Enhance RFP Preparedness to Ensure a Smoother Journey to Completion: A Quick and Easy Approach

“By failing to prepare, you are preparing to fail,” is as timeless and universal as it gets.

While preparation does take work – at least upfront – it usually makes the rest of the journey smoother and shorter. In sum, it can lead to a more successful outcome, which is the objective of all business plans.


RFP Preparedness for ESHQ Software Procurement Projects: The Essentials


With budget season only a short distance away, procurement projects for the following year are also ready to start. As expected, software solution projects in ESHQ follow the same approach. Once you’ve figured out the basics—the budget, business and technical requirements and timelines—you can get right into the industry or sector-specific requirements.


With EHSQ software procurement projects having specific considerations, it’s important to know exactly what your organization requires to meet your ESHQ goals. The next logical step is to determine the real capabilities and … Read more...

HelloFresh Is Using Technology To Take a Huge Bite Out of a Multitrillion Dollar Industry

When families are counting on you for dinner, an unreliable supply chain is not an option. HelloFresh focuses on every step of the farm-to-door journey, shipping meal kits to millions of Americans, each filled with all of the ingredients necessary to prepare three to five different meals.

I recently found out how HelloFresh is using technology to reduce waste, improve quality processes and streamline supplier relations, all while doubling orders and revenue year-over-year.

It’s estimated that 40 percent of the food supply in the United States goes to waste because of over-portioning and wasteful distribution. Because of the attention to correct portioning, HelloFresh reduces the dinner food waste of its customers by at least 21 percent, resulting in a staggering reduction of food waste each week.

The company has over 2,500 employees in the United States who provide millions of meals that are carefully planned, carefully sourced and delivered … Read more...