Ready2Return Conference: An In-Depth View of the Respond-Themed Sessions

Now that our Ready2Return conference has wrapped up, we’re excited to share some highlights from the Respond-themed day!

Respond-Themed Day: Highlights


Travis Vance of Fisher Phillips shared that of seven new policies and procedures that all organizations should implement to meet the challenges of COVID-19, the three that stand out are:

  • The specific questions to ask affected employees to ensure they adhere to OSHA recordkeeping and reporting protocols (e.g. assessing workplace conditions of affected employees).
  • The four actions required to follow protocol for confirmed and suspected cases (e.g. quarantine 6-15-48 employees).
  • The five key considerations following remote working protocols (e.g. corporate competitiveness and wage issues).


Kellie Hart of Intelex Solutions, ULC, who examined the three post-peak employee profiles, also shared these key employee-focused insights:

  • The key categories for employee stressors include economic, physical, mental and environment.
  • Mental health initiatives are critical to business continuity as seven in ten professionals are
Read more...

Intelex Customer Success: Breaking New Ground and Finding Better Business Value

Customer Success (CS) is the most direct interaction we have with our customers, which makes the CS team a crucial contributor to providing real business and customer value.

Customer Success (CS) is a vital part of the relationship Intelex has with its customers. The goal of CS is to provide customers with the knowledge they need to be successful during initial implementation and beyond.

Customer Success manages the business relationship with the customer, prevents churn, and identifies opportunities for growth during the contract lifecycle. Therefore, CS is the most direct interaction we have with our customers, which makes the CS team a crucial contributor to providing real business and customer value.

Yet, with Customer Success being a relatively new job title that has only been around for a few years, the concept of “best practices” is still developing. This can make it difficult to make sure all the members of … Read more...

Workers’ Memorial Day: Let’s Start a Movement

April 28 marks a solemn day each year. Depending on where you live, it is known as Workers’ Memorial Day, Day of Mourning, or International Workers’ Memorial Day, and it remembers and honors those workers who were killed, disabled, injured, or made unwell by their work.

On this Workers’ Memorial Day, our thoughts turn to healthcare and emergency workers, the heroes on the frontline of a global pandemic. Nearly every day, a news report reminds us that one of these heroes has died from COVID-19, and the truth is, we may never know how many of them died as the result of a workplace exposure. Six months ago, we could not have imagined that a virus would cause so many work-related fatalities.

We also want to recognize the “essential workers,” who continue to make PPE and other products to keep our our workers protected and our essential industries running, provide … Read more...

Kristen Duda: It Is Critical to Align Your Personal Values to Those of the Company You Work For

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Kristen Duda was chosen to be profiled for Intelex Technologies International Women’s Day 2020 coverage because she believes that “being yourself and open fosters trusts and builds relationships in a stronger way.”

Kristen Duda is Vice President of strategic alliances at Intelex Technologies and is responsible for development and growth of the partner ecosystem, including consulting, independent software vendors (ISVs), and technology partners. With over 15 years of experience in environmental, health, and safety management field, Kristen possesses in-depth industry knowledge, which she has translated into highly successful environmental strategies for large, multinational corporations in the commercial and defense sectors. She has a proven track record leading and building teams, leading global sales strategies to exceed business performance metrics, and approachable thought Read more...

Jonna Pedersen-Killeen: My Goal Was to Always Be Involved in Work that Brought Good to the World

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Jonna Pedersen-Killeen was chosen to be profiled for Intelex Technologies International Women’s Day 2020 coverage because she strives to keep people safe, happy and connected. Part of the focus of International Women’s Day 2020 is that “Individually, we’re all responsible for our own thoughts and actions – all day, every day.” Jonna focuses on helping her coworkers and her customers be the best they can be, every day, all day.

Jonna Pedersen-Killeen is Manager, Customer Success, at Intelex Technologies. She is a tenured relationship manager and is inspired by companies that strive to keep people safe and happy and connected. As a result, she has experienced a 100 percent retention rate on her team. She implemented a technical training course for her team and Read more...

Margery Moore: Starting My Own Company Was the Only Way To Truly Honor My Dreams and Achieve My Goals

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Margery Moore was chosen to be profiled for Intelex Technologies International Women’s Day 2020 coverage because she is at the forefront of breakthrough technologies that can solve the most critical challenges in the EHS industry.

Margery Moore is Chief Executive Officer of ehsAI (Moore & Gasperecz Global Inc). Margery is always at the forefront of breakthrough technologies that can solve the most critical challenges in the EHS industry. Before founding ehsAI, an Artificial Intelligence and Machine Learning start-up based in Vancouver, British Columbia, Margery designed and developed multiple EHS software products for Bloomberg BNA. She has a BSc. and Masters in Environmental Data Management and in her spare time she is President of the Salt Spring Institute for Sustainability Education & Action, Read more...

Amy McNaughton: Building Safety Culture, Keeping Communication Open

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Amy McNaughton was chosen to be profiled for Intelex Technologies International Women’s Day 2020 coverage because she spent 10 years at the start of her career working on the front lines of occupational safety and health and she brings that knowledge and expertise to her work at Intelex Technologies.

Amy McNaughton has worked at Intelex for just over four years and is a Senior Product Consultant. She not only assists clients but also trains and coaches internal employees on working in the industry.  Amy came to work at Intelex following years of working the field for consulting firms and exploration and operational mining companies. She spent 10 years at the start of her career working on the front line of health and safety Read more...

Charlotte Oickle: Standing Firm and Taking Charge While Demonstrating Kindness & Empathy

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Charlotte Oickle was chosen to be profiled for Intelex Technologies International Women’s Day 2020 coverage because of her support and encouragement for women in the Tech field. Her philosophy is to always search for growth opportunities, and she has done that successfully throughout her career in Tech.

Charlotte Oickle has been with Intelex for seven years in a variety of different roles. She joined as a Project Manager in the professional services team, and then moved on to more technical roles in the IT teams, product teams, and pre-sales engineering teams as she pursued her love for technology and SaaS. When not at her computer, Charlotte can be found cheering on Toronto FC as a devoted season ticket holder, going for a Read more...

Ratna Morjaria: Managing EHSQ Proactively Is Essential to Business

The theme for International Women’s Day 2020 is: #EachforEqual. Women are encouraged to “actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Ratna Morjaria was chosen to be profiled for Intelex Technologies’ International Women’s Day 2020 coverage because she has a proven track record in both implementing and promoting continual improvement processes in the EHSQ space, as well as driving a positive attitude to change management, ESH leadership and continuous improvement across all levels within the organization.

Ratna Morjaria is a dedicated EHSQ professional with over 25 years’ experience in the industry. She is currently works for Corporate ESHQ responsible for Culture, ESH Databases and Compliance Audit Management. She is responsible for developing and driving one Evonik ESHQ culture through the implementation of environmental, safety and health & quality processes, practices and culture across all of Evonik’s sites globally through systems and behaviors. Having held senior positions at Evonik in both the UK and Germany for two decades and supported sites Read more...

International Women’s Day 2020: #EachforEqual In Tech and EHS

Women in software development, technology and EHSQ at Intelex celebrate International Women's Day 2020
Women in software development, technology and EHSQ at Intelex celebrate International Women’s Day 2020

The race is on for the gender equal boardroom, the gender equal workplace, a gender equal government, gender equal media coverage, gender equality in health and wealth, and more gender equality in sports coverage. The focus of International Women’s Day – March 8, 2020 – is #EachforEqual.

International Women’s Day 2020 is promoting the concept that, “An equal world is an enabled world. Individually, we’re all responsible for our own thoughts and actions… We can actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.”

Intelex Recognizes Women in EHSQ and Technology

Intelex Technologies is recognizing a group of women for their contributions to EHSQ and technology and their support of other women in the workplace.

According to the organizers of International Women’s Day 2020 (IWD 2020), “Equality is not a … Read more...