Learning through Proven Methods: Driving Business Resiliency by Applying Best Practices in Lean

Despite juggling competing priorities, building resilient systems and processes within their organizations continues to be top of mind for business leaders today and is anticipated to be so for the foreseeable future. As such, the first logical step is to turn to existing methods and approaches that have been proven to be effective—of these, lean is a strong contender.


Starting from the Beginning: The Definition of Lean


Defined as “a way of providing maximum customer value while minimizing effort, equipment, time, and waste in the production system,” lean is based on five principles:

  1. Value is defined according to the customer’s perception of it.
  2. Organizations must map the entire value stream and eliminate anything that doesn’t contribute to customer value.
  3. Products and services must flow smoothly to the customer with no interruptions.
  4. Customer requirements pull value upstream along the process.
  5. Perfection with no waste is the goal of the production system.
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Making Worker and Pedestrian Safety a High Priority: Guidelines to Use When Developing a Robust Walking-Working Surfaces Program

As the saying goes: “Safety isn’t expensive, it’s priceless.”

Falls on level – slips, trips and falls – can be some of the most debilitating and expensive injuries workers can suffer and contribute to a surprising number of worker deaths each year. The U.S. Bureau of Labor Statistics states that “on average, slips, trips and falls cause nearly 700 fatalities per year.” As such, it’s become increasingly clear that this requires attention as well as improved practices and programs.

OSHA’s Standards and Recommended Practices


Designed to protect workers from injuries caused by problematic walking-working surfaces, OSHA updated its existing standards in 2017 and now include training and stricter risk mitigation practices and procedures (e.g. more inspections). Organizations ultimately are responsible for ensuring that they develop walking-working surfaces programs.

Effective Walking-Working Surface Programs: Insights and Tactical Recommendations by Industry Experts


With over 25 years of experience under his belt, Scott Gaddis, … Read more...

Strengthen Your Organization’s Workplace Safety Program by Incorporating Electrical-Focused Checklists

Protecting workers, particularly around hazardous energy, is an important aspect of workplace safety. Electrical and lockout/tagout hazards can be deadly or cause serious, disabling injuries, so it is important to train workers and follow standards and company guidelines about working around electricity and energized equipment.

Intelex Technologies and Predictive Solutions have developed ‘Don’t Be Shocked: An Electrical Safety Checklist‘ to provide insight into managing electrical hazards. As reported by The Electrical Safety Foundation International, there were 160 worker fatalities related to electricity in 2018. During that same period, there were 310 recordable electrical injuries in the construction industry alone. These numbers only reinforce the need to refine, expand and enforce safety-related guidelines in the workforce, and the free checklist can help you do that.

The Backbone of Most Workplace Safety Programs: The Occupational Safety and Health Administration’s Key Standards and Controls


To ensure that they are compliant to … Read more...

Leveraging ISO 45001:2018 to Build a Strong Foundation to a Sustainability Framework

For over two decades, achieving sustainable practices has been top of mind for decision makers in many industries and the oil and gas industry is no exception. In fact, it appears that the need to meet this objective has become more critical because of volatility in the industry, a disrupted supply chain due to COVID-19 and falling prices. That’s not to say that it is not achievable – it just requires a strong framework, followed by thorough execution.

In the Insight Report, “Leveraging ISO 45001:2018 to Build a Strong Foundation to a Sustainability Framework,” author Chris Ward quotes Sun-Tzu, a Chinese military strategist, who shrewdly observed that “In the midst of chaos, there is opportunity.”

“This has never been so true; the way forward for the oil and gas industry is to provide sustainability through applied technology in an efficient and reliable way,” writes Ward, an ex-UK regulator … Read more...

Enhance Your Health and Safety Strategy by Incorporating Insights from ISO 45001:2018

Driving performance with ISO 45001:2018.
With ever-changing regulations in the health and safety landscape, it’s critical for organizations to stay abreast of new and updated safety standards. By incorporating ISO standard updates to internal policies and practices, companies will be able to reduce risk and demonstrate compliance, and ultimately move towards operational excellence.

Of course, that is only part of the equation. Let’s take a step back to understand all that is involved in creating a sustainable health and safety strategy for your organization.

Taking Your Health and Safety Strategy to the Next Level | A Multi-Faceted Approach

In order to develop an effective strategy, experts recommend that your organization starts with a solid safety management system, which includes “models for coordinating people, processes, technologies … and data.” Within this, best practice dictates that you incorporate the key new elements of ISO 45001:2018, specifically:

• Promote the integration of OH&S
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How Quality 4.0 Can Support Successful Digital Transformation

Digital transformation is a way of using cutting-edge technology to solve traditional problems and create new models for knowledge organization, revenue generation, and innovation. Since 2010, the topic of digital transformation has been the focus of considerable attention in every industry. It holds the promise of digital platforms that provide a single-source-of-truth for collecting, analyzing, and sharing data and information across the organization to allow immediate, data-driven decision making that can help to confront any operational challenge.

However, many organizations fall into the trap of believing that a successful digital transformation project is simply a matter of purchasing the correct technology, and that the technology itself will dictate the behaviour and processes that lead to organizational excellence. As a result, many digital transformation projects collapse and fail before creating any meaningful change in the organization.

Quality 4.0 can help prevent this. It’s a digital transformation strategy that emphasizes quality and … Read more...

Health & Safety is a Team Effort: Industry 4.0 and IIoT

 
The Industrial Internet of Things (IIoT) and Industry 4.0 are forcing companies to rethink their approach to health and safety. Digital transformation uses innovative IoT endpoints and their data to improve the company’s core business, but they make health and safety more complex than ever. When properly deployed and integrated, sensors, endpoints and devices improve the individual safety of workers and identify additional areas for process improvement. 

More connected workers, more devices, more data — this massive influx of information and capability requires an end-to-end solution that addresses new and evolving EHS challenges. A solution that can capture the data produced from edge devices, analyze it and organize it in meaningful ways to improve health and safety programs and processes. Intelex Technologies and Honeywell are working together to create an integrated EHS solution that solves the challenges posed by Industry 4.0 and IIoT.  

The Number of Connected “Things”  

The global IIoT market will grow to $310 billion USD by 2023, and some of that growth will be from the increase in the number of “Connected Workers.” This means that the average industrial worker is going to be wearing and carrying multiple devices to help them do their job. Deployment, management and training … Read more...

Six Tips for Managing your Regulatory Content

Over the last century, globalization has driven a 4000% increase in international trade and prompted a rapid rise in the number of multinational (MNC) and transnational (TNC) corporations operating around the world. But companies operating in multiple countries must comply with rapidly changing local environment, health and safety (EHS) regulations such as OSHA in the U.S., the “Framework Directive” in the EU and JICOSH in Japan. In 2018, Enhesa covered 4,222 EHS regulatory developments from over 40 countries and 275 jurisdictions globally, an increase of 20% from 2017.

The short- and long-term costs (shut-downs, fines, litigation and tarnished brand) of non-compliance can be staggering. A recent Enhesa benchmarking survey of corporate EHS Executives found that:

  • 74 percent had incurred an enforcement action in the last five years
  • Two-thirds of the respondents had been issued regulatory fines up to $100k due to recent non-compliance. An additional 10 percent experienced fines in
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What is the Voice of the Customer?

Businesses are constantly speaking to their customer base using a strategic blend of marketing channels and public relations to optimize engagement. It’s an easy way to control their message, create customer loyalty, drive customer retention and leverage a consistent brand image. But how much listening do they do?

Listening to the customer is incredibly important and failing to engage with actionable, data driven intelligence can result in customer dissatisfaction and a deterioration of the customer relationship. This skill is especially important in the early stages of product and service development. Ensuring satisfaction from the beginning of the customer journey can help reduce the likelihood of waste and rework later.

The Voice of the Customer (VoC) is a process to help organizations drive continuous improvement and innovation through insight gained from customer feedback data. This can be a massive undertaking, so without a clearly defined methodology for understanding the customer experience … Read more...

Quality Management Requires a Cross-Industry Approach

The fundamental guiding principle of Quality Management lands squarely upon the business need for continuous process analysis and improvement. Doing it successfully results in increased customer satisfaction, employee engagement and organizational efficiency. Every organization, regardless of industry or size, should have Quality Management as a core pillar upon which objectives and strategy are based.

Yet there is no single way to apply Quality Management that makes it effective for all. While you can certify to a standard like ISO 9001:2015, those standards don’t tell you how to uniquely apply quality to your businesses or provide a simple path to achieve a Culture of Quality. Every industry, from food production to automotive manufacturing, has a myriad of different priorities, obligations, and requirements that shape the way they engage with and apply the principles of Quality Management.

Read Intelex’s new Insight Report, “A Cross-Industry Look at Quality Management,” to learn the … Read more...