What Can Go Wrong, Will Go Wrong – Part 1: Maple Leaf Foods and Quality Management

Quality Management is more than simply a collection of processes and tools that lead to better efficiency and customer satisfaction. It’s a perspective that must change the way everyone in an organization views the way they do their jobs and the way they process information. It’s not enough for an organization to have Quality software; it must also listen to every voice in the organization to identify weaknesses in the overall QMS, no matter how slight they may appear. As we’ll see below, negative events are not always big, dramatic cataclysms, but are often found hiding in the furthest reaches of even the best Quality Management Systems.

In 2008, Canadians in several provinces reported illnesses that were eventually diagnosed as listeriosis, a type of food poisoning related to the listeria monocytogenes bacterium. A total of 57 people became seriously ill and 22 people died. The source of the bacteria was … Read more...

BRC Version 8 targets global food safety and quality assurance

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Today’s food literally comes from everywhere in the world. The sourcing of it is now an international affair and assurance of food safety and quality is perhaps more important than ever.

Among those looking to bring uniformity to … Read more...