World Quality Day: Going to Gemba with the Fortive Business System

A group of employees at Fluke participate in a Kaizen as part of the Fortive Business System.

As an employee of Fortive, you are likely to hear the words “go to Gemba” frequently in your career. You will hear this advice for almost any challenge you may face – from improving quality to setting priorities on what features to deliver in the next release of software. In our culture of continuous improvement, known as the Fortive Business System, going to Gemba is at the heart of who we are and how we deliver breakthrough quality, day after day.

So, what exactly does “go to Gemba” mean? Simply translated, it means go to the real place – the place where you can observe, interact and develop deep empathy for our customers or employees. It means immersing yourself in the real environment where the work is done so that you truly … Read more...