In the words of Bill Gates, Microsoft co-founder and philanthropist: “Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent.”
Put another way, in a world dealing with the impact of COVID-19, organizations should essentially be in a perpetual state of movement or advancement to be able to withstand future disruptions.
Transitioning from the Immediate Response Phase to the Forward-Looking Business Continuity Phase
To provide context, let’s look at the situation from the beginning. Immediately following the outbreak of COVID-19, during what we refer to as the respond phase. In this phase, organizations went into full-blown solutions mode to resolve pressing issues. Key examples of this include: tracking the exposure of employees who may have been exposed to the virus, ramping up case management efforts to monitor injuries, keeping on top of work restrictions and recording and reporting employees’ medical visits. Essentially, organizations had to stop the bleeding before thinking about their future state.
With that phase now behind us (at least for most organizations), decision-makers can now focus on developing long-term measures, which is where business continuity planning comes in.
What Business Continuity Planning Means to EHSQ Professionals
Before we delve into what business continuity looks like to EHSQ professionals, let’s examine its definition. According to Scott Gaddis, Vice President, Global Practice Leader, Safety and Health: “Business continuity planning (BCP) creates layers of protection within the management system to mitigate the amount of loss and the disruption from those losses in a way that protects people, public perception and revenue to the business.”
So how is this different than non-EHSQ business continuity?
Here are some key differences and/or nuances to keep in mind:
- There is a heightened need for integration and cohesiveness between teams—not only technical integration, but also from a strategic and tactical perspective as well.
- These organizations need to look at the full spectrum of scenario analysis, even those with a low likelihood of actually happening, and prepare responses to them.
- For those who still use paper-based or legacy systems, this current situation necessitates turning to robust software to facilitate crisis management planning effectively.
- There is an immediate need to leverage big data and advanced analytics to ensure that these organizations go through digital transformation.
What You Need to Know to Kickstart the Decision-Making Process
Equip your organization with the insights required to make sound, data-driven decisions. Download our guide, Supporting Business Continuity During Crisis: Five Key Data Buckets That Foster Decision Making, and get ready to learn:
- How the effective integration of a key management system platform of core applications and key add-on tools such as application builder can help drive operational excellence.
- Why robust training management software is critical to creating an organization-wide method to facilitate sound crisis planning.
- How applications with robust incident management capabilities can help you capture data, monitor developments and further investigate incidents—all to calculate and mitigate further risk.
To view all five data buckets, click here to access your guide!