Using an Integrated Management System in Your Organization

Many of today’s organizations use management systems to establish policies and procedures for achieving their objectives. Most frequently, organizations have management systems to support quality, health and safety, environment and sustainability, and data privacy. Management systems are not, by definition, technology solutions. Instead, they are conceptual models of the organizational processes and responsibilities that help coordinate everything in the direction of a common goal. However, while a management system can theoretically use paper-based manual processes, the increasing complexity of the global marketplace and the attendant compliance requirements mean that most organizations will need a reliable cloud-based technology solution to support their management systems. 

Management systems are often segregated from one another in the organization. For example, the quality management system might be separate from the safety management system. This creates the risk of isolated responses to incidents that impact each individual management system. It also means considerable duplication of effort, which wastes both human and financial resources. To respond to this, many of today’s leading organizations have recognized the value of an integrated management system that combines two or more management systems into a single framework. The shared structure of an integrated management system can help an organization reach its overall goals, as well as the goals of the individual management systems, by eliminating redundancy and duplication of effort. For example, an integrated management system that consists of the quality management system and the safety management system might share a common set of documentation between them instead of maintaining two separate sets of documentation. Organizations that create integrated management systems are usually looking to harmonize the purposes and objectives of the organization, meet the requirements and expectations of stakeholders, and promote the stability of the existing systems. 

When planning for an integrated management system, most organizations usually begin with the requirements for ISO 9001:2015 for quality management systems and then add others as required, such as ISO 14001:2015 for environment, ISO 45001:2018 for health and safety, and ISO 27001:2013 for data security. The benefits of this approach include better compliance with legal requirements, reduced waste, higher customer satisfaction, and better information made available for executive decision making. 

The new Intelex Insight Report How Integrated Management Systems Help Organizations Confront the Complexity of Today’s World provides the background of what an integrated management system is and what the benefits of implementing one might be. You’ll learn about the following: 

  • Which standards are typically included in an integrated management system. 
  • How to determine if your organization is ready for an integrated management system. 
  • Which integrated management system approach is the right one for your organization. 
  • Where to find guidance on implementing an integrated management system. 

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