How Quality 4.0 Can Support Successful Digital Transformation

Digital transformation is a way of using cutting-edge technology to solve traditional problems and create new models for knowledge organization, revenue generation, and innovation. Since 2010, the topic of digital transformation has been the focus of considerable attention in every industry. It holds the promise of digital platforms that provide a single-source-of-truth for collecting, analyzing, and sharing data and information across the organization to allow immediate, data-driven decision making that can help to confront any operational challenge.

However, many organizations fall into the trap of believing that a successful digital transformation project is simply a matter of purchasing the correct technology, and that the technology itself will dictate the behaviour and processes that lead to organizational excellence. As a result, many digital transformation projects collapse and fail before creating any meaningful change in the organization.

Quality 4.0 can help prevent this. It’s a digital transformation strategy that emphasizes quality and robust processes. It addresses the interplay between people, processes, and technologies that enhance connectedness, intelligence, and automation. It also provides the discipline that produces effective and powerful insights for every organization embarking on the path of digital transformation.

Without the proper guidance, digital transformation can be a difficult journey. It requires that organizations have strong, committed leadership dedicated to coordinating the resources required for achieving success. It also requires that the stakeholders of the transformation understand the difference between identifying digital tools and digitizing processes to ensure reliability, visibility, and security.

Related Quality Articles:

Anticipating the Unknown: How Managing Risk Drives Value for Your Organization
How to Leverage QMS Software to Promote a Culture of Quality
Beyond Compliance: Build a Center of Operational Excellence (OpEx) on ISO 9001:2015

In the webinar Making Digital Transformation Work for You, Nicole Radziwill, SVP Quality & Strategy at Ultranauts Inc., and Fellow of the American Society for Quality (ASQ), shows how to create a digital transformation project driven by quality and performance. Attendees will learn about a six-step playbook for achieving digital transformation success.

• Step 1: Defining your organizational profile by learning who you are and how your organization works.
• Step 2: Establishing your strategic orientation and quality performance goals.
• Step 3: Determining your value propositions and potential initiatives.
• Step 4: Prioritizing your transformation initiatives.
• Step 5: Making decisions about how to transform.
• Step 6: Establishing key performance indicators to measure success.


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