In the workplace, health and safety strategies specify the need for actions that management expects. Efforts to meet such expectations are employed and measured to ensure a successful journey. Though it is doubtful you are at war where you work, Sun Tzu’s approach involved first looking at the battlefield in detail (your organization), evaluating the enemy (poor performance), understanding any strengths or weaknesses (gaps in the management system) as well as the capabilities (resources) required to win. Once all of this is done, it’s merely a question of deciding what must be deployed and monitored for victory.
Though they are not exciting parts of the process, the acts of measuring and evaluating how well the organization has implemented its health and safety strategies are the measure of management system success. Metrics are measures used to track, monitor and gain an understanding of the effectiveness of business processes. Such measures are found in various parts of the organization and most, if not all, are used to communicate information to show the journey in reaching goals against a set of objectives that are agreed upon that need improvement or stability.
If done well, business metrics leverage performance and increase productivity and the profitability of the company in a way that helps the organization focus its people and resources on what is essential to success. Furthermore, such measures should give an accurate picture of what is working well and what you should respond to when such information suggests improvement is necessary. Importantly, if done well, safety metrics collected from such things as audits, safety training, safe and unsafe observations, and incident investigations can give you insight into worker engagement, something that is crucial to improving your safety culture.
In the new Intelex Insight Report Better Data Means Higher Engagement, Scott Gaddis, Vice President, Global Practice Leader, Safety and Health at Intelex Technologies, shows you how to make sure your business has a fully integrated and engaged culture of safety. Scott discusses the following:
- The value of various engagement strategies such as HOP and behavior-based safety.
- The importance of data collection and how to use the data you’ve collected to steer your EHS strategy.
- How to determine the level of engagement your employees have in your safety culture.