Meet an Intelex Client: Ashlee Bronson, Oliver Tolas

Ashlee Bronson works as a Quality System Coordinator at Oliver Tolas; a global medical device and pharmaceutical packaging company with over 40 years experience providing high-value, cost effective packaging solutions for customers in the healthcare industry. Headquartered in Grand Rapids, MI with manufacturing sites on three continents, Oliver Tolas works aggressively to comply with environmental, health and safety (EHS) regulations, maintain an ISO 13485 quality system and achieve a zero landfill impact. Oliver Tolas came to Intelex to improve their document control and training management process. In this video, Ashlee Bronson shares how the Intelex system has closed the loop between document control, task management and training.

Prior to Intelex, Ashlee used an electronic document control system that was not effective in organizing documents or aligning with other internal processes and workflows. The previous system was cumbersome to use and could not tailor their vast library of documents for different users within the organization. With no real folder structure for electronic documents, finding important materials was a challenge for employees and resulted in lost productivity. Ashlee knew she needed a new system that could organize documents and also integrate with their paper-based training management process.

Ashlee and Oliver Tolas chose the Intelex Document Control Solution to house all of their procedures, work instructions, test methods, forms and other materials relating to internal processes. With Intelex, Ashlee is now able to customize and structure access to documents by regional office, department, or individual user, so that documents displayed are relevant and specific to each employee’s role.

“Our users are very happy, it’s very user-friendly, it’s easy for them to find what they need”.

In addition to the Document Control Solution, Oliver Tolas is also implementing the Intelex Training Management Solution. Ashlee can now automate processes related to training management by assigning automatic tasks to specific employees or groups whenever documents are updated. With automated email reminders, Ashlee can keep training requirements on track and drive their completion.

“Intelex has been great with support, they listen to us when we have concerns or questions or if things aren’t working the way we want them to. They are very responsive…We’re excited about the possibilities because there is so much we can do and with the support we have gotten so far we know that we can do lots more and it will continue to go smoothly.”

With many commercial off-the-shelf (COTS) software solutions that encourage sustainable business, Ashlee and Oliver Tolas can grow with Intelex, knowing that their software implementation is fully configured and integrated to meet their organization’s unique needs.

Watch the video above to learn more about Ashlee’s success with Intelex! Find out more about the software solutions mentioned in this video, including Document Control and Training Management, on our website.

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