Quality Management and ISO standards have become a ubiquitous part of contemporary business. You don’t have to travel very far to see an ISO 9001-certified sign, but for some the very meaning of ‘quality’ has become elusive.
“9001: A Quality Odyssey” gets back to the roots of quality management and revisits why quality management standards arose in the first place and the fundamental business benefits they present.
Key topics covered include:
- How the modern concept of quality management arose and why it is important today from a business perspective.
- Why we have quality management and how it fits into organizational performance, supply chain management, and the global economy at large
- The business benefits and ROI of quality management and ISO 9001-certification, and more
Here is a preview of the webinar: