In case you missed it we just posted an article over in the Intelex Press Room called "Compromised Training Programs Can Sabotage Quality". It ran today in Quality Digest Daily which is an electronic publication from Quality Digest magazine (www.qualitydigest.com).
Written by Intelex's Content Specialist (and blogger), Paul Leavoy - this article offers a wealth of information on the fall-out from neglected training programs in both product quality and service. If you like what you read be sure to have a look at some of Paul's other insightful writing - his newly published whitepaper on purchasing safety management software is also a must read.