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An Intelex $23 Million Success Story

by JP Nadeau Tuesday, October 27, 2009

When one of North America's leading food companies first approached Intelex, they were in search of a solution that would improve their system for tracking and re-distributing product that has been placed on hold in both their manufacturing and storage facilities. With their product being sensitive to expiration, any units that are not re-distributed efficiently must be discarded resulting in lost production and revenue. Historically the company used standard email as their communication method and Excel spreadsheets to store and track the data. They required a more sophisticated and individually tailored communications tool to better connect all parties involved, streamline the process and decrease lost revenues.

The Intelex System provided the ideal platform to track both internal and external holds of product and seamlessly foster a two-way avenue of communication between manufacturing and storage facilities, with all data in one easily accessible location. Specifically, Intelex's web-based iForm® application allowed for a custom "Product Hold" module to be created which was designed collaboratively with the client and Intelex development team to track the quantity, type, expiration and location of all product placed on hold and generate custom core reports and dashboards to manage the data.

With the development of the custom iForm®, implementation and roll out to approximately 30 manufacturing facilities and 50 cold storage facilities taking place in a three month period, a significant margin of savings was quickly realized as all product placed on hold was much more easily and efficiently tracked and re-distributed. With a first year recorded savings of $13.1 million and a second year savings of $9.8 million, in comparison to the email/Excel method baseline, Intelex's custom iForm® solution cultivated an impressive $22.9 million in savings in the two year period post implementation.

Find out how an Intelex iForm® Solution can help your organization save time, money and resources today.

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