Intelex held its first iForm Knowledge Exchange this week with approximately 20 of our clients coming to Toronto to participate. The Knowledge Exchange was the first of many that are proposed with our valued customers and covered three main topics:
- Intelex update on the direction of iForms – introducing new certified iForms (iForms that can be configured but whose regulatory or best management practices content is updated by Intelex) and collaborative iForms (iForms that are shared between customers)
- Presentation of 16 iForms by 10 clients covering the gamut of Environmental Metrics, Greenhouse Gas Emissions, Risk Information, Product Holds, Product Shelf Life, Compliance Tasks, Supplier Management, Manufacturing Audits, Online Tests (with automatic training update), Contractor Induction, VOC & Ammonia Management, Regulatory Agency Contact, Continuing Improvement, Change Management and Stage Gate.
- Ask The Expert Q&A Session that allowed the exchange of ideas on how to improve both clients use of the solution and Intelex offering.
With Intelex representation present from upper management, business development, client services and members of the iForm configuration team, the general consensus from both clients and Intelex personnel is that Intelex's "collaborative" approach to assisting customers address their business requirements is the wave of the future. "The event was a great success with nothing but positive feedback from all the participants," commented Intelex President and CEO Mark Jaine, "In addition to clients sharing knowledge and providing input for future development, it was really exciting – clients and Intelex alike – to see the various types of iForms being built by Intelex users throughout various industries."
