Intelex Account Manager, Krista Guenther received this awesome email from Art Plow, the EH&S Systems Manager at Ferro Corporation.
"Please pass on to Jeff, Ryan, and the rest of your team at Intelex that we very much appreciate the top-notch customer service we received earlier today ... Even though the glitch was on our end, Intelex was able to identify a solution quickly to help get us back on track."
It is very gratifying to see Intelex and Ferro continue our tradition of working together to deliver a product which will impact the well-being of our employees in a positive way. Customer service was an important aspect of choosing Intelex as our vendor, and it's great to see that our expectations in this regard were met.
"Again, thanks, and I look forward to thanking the Intelex team in person when the Ferro team trains with Intelex in May." -Art Plow, EH&S Systems Manager, Ferro Corporation
Thanks Ferro! Our Client Services and IT Teams were happy to help!