Along with our Middle Eastern partner Barik IT Solutions, Intelex is pleased to announce two new additions to our client roster, Majan Electricity Company and Daleel Petroleum both located in Oman, have selected Intelex Technologies to provide them with an EHS Management System.

Both companies are key players in Oman’s energy industry with Majan Electricity being a leader in electricity distribution and supply and Daleel Petroleum a top oil and gas operator. Majan Electricity selected the Intelex EHS Management System as a means of automating all of their Environmental, Health & Safety processes into one unified system, working to effectively manage and track such core business components as Audits Management, EHS Training, Incident Reporting, Permit Management, Document Control, Environmental Management and Risk Assessments. Daleel Petroleum selected Intelex’s Safety Management System as a means of automating and tracking their EHS activities across all of their operating sites. Both companies will be leveraging the web-based Intelex platform to foster real-time reporting and generating a complete 360-degree view into their EHS business processes and performances.

To learn more about how an Intelex solution can help you improve your organization's EHS performance, request a free demo here.

We're pleased to announce that Intelex has been chosen by Telenor Pakistan to provide them with a web-based software solution designed to address all aspects of an effective telecommunications quality management program including document control, nonconformance and corrective-action tracking, and audits management, etc.

Telenor Pakistan is a subsidiary of Telenor ASA – a telecommunications service provider in 13 countries across Europe and Asia. Since its launch in 2005, Telenor Pakistan has become the single largest direct European investment in Pakistan to date, which as a result has contributed to its success as the fastest growing mobile network in the country, with coverage reaching deep into many of the most remote areas of Pakistan.

When Telenor Pakistan began shopping for a software provider, they identified several requirements for the solution that would best meet their needs, the top three being an easy-to-use document control system, a reliable audits management program, and the ability to streamline TL9000 initiatives organization-wide. We knew that our out-of-the-box quality management system didn’t address TL9000 requirements so we used our iForms^® technology to build custom forms and reporting capabilities that would comply with TL9000.

"In what is an exciting, fast moving market, Telenor Pakistan always needs to be ready to meet growing market demands and offer reliable and robust services that our customers demand of us. Choosing a TL9000-based QMS is a step in that direction. TL9000 includes all the ISO 9000 requirements, and 90 additional requirements specific to the telecommunications industry. However, what really sets TL9000 apart from ISO 9000 are the set of measurements, which can be benchmarked globally under various product categories. We selected Intelex because it's QMS, iForms^®, and reporting software could be easily configured to manage the TL9000 measurements, in addition to the standard requirements of ISO 9000. We look forward to a rewarding partnership between Telenor Pakistan and Intelex Technologies," said Khalid Shehzad Chief Technology Officer of Telenor Pakistan.

"Telenor Pakistan has only been around since 2005; however, in just four years they've become the dominant player in the telecommunications industry in Pakistan. They have experienced tremendous growth over the last few years by dedicating themselves to providing their customers with a superior product and customer service," commented Mark Jaine, President and CEO of Intelex Technologies Inc. "Implementing the Intelex Quality Management System with iForms^® is just another way for Telenor Pakistan to solidify their commitment to providing high-quality services."

The May 2009 issue of Information Week Canada features an article by Richard Bray called "Pushing paper, right out the door: How an Ottawa company wound up in a paperless place."  The article focuses on the pains and successes that OCM Manufacturing experienced during the transition to a paperless office. After their first paper-based attempt at ISO 9000 certification failed and hundreds of thousands of pieces of paper had to be destroyed Michael Julian, CEO at OCM, decided that the second attempt at ISO 9000 compliance was going to be a lot different, it was going to be completely paperless! Post-transition Julian says "Ask anybody around here, they wouldn't ever want to go to a paper system, in both ISO documentation and in manufacturing documentation."

"The bottom line benefits of eliminating paper have meant money in the bank. Since the paperless push began, OCM Manufacturing has eliminated at least three administrative positions, while doubling in size and doing twice as many transactions. Communication is improved, because with electronic document everyone is literally on the same page and information is always available to authorized personnel, no matter where they are." – Richard Bray

Some of the motivators for converting to paperless workflow include:

• Increased efficiency - controlling document versions and workflow can give an organization a competitive edge,
• ISO certification - document management is a key piece to ISO certification,
• Controlled internal & external document standards - ensure employees across your organization are using the most recent versions of documents,
• Audit preparedness - the Intelex Document Management System automatically archives old file versions for year-round audit preparedness, and
• Corporate Social Responsibility- environmentally friendlier business practices translate in to social responsibility, consumer loyalty, and cost savings.
  

If you're interested in learning more about converting from time-consuming and wasteful paper-based system to a streamlined web-based document control, please submit a request online or call 1.877.932.3747.

Free subscriptions to Information Week Canada magazine are available through their website.

The ASQ World Conference for Quality and Improvement is being held at the Minneapolis Convention Center in Minneapolis, Minnesota from May 18-20, 2009. This year, Intelex will be sending three representatives; Bevin Lyon, Daniel Marcus, and Tomas Kuras. The guys will be available for live demonstrations of our:

Quality Management System Nonconformance & Corrective Actions Module Document Control System Training Management System Supplier Performance Tracking Module Audits Management System, and more.

If you're already using Intelex's software please stop by for a visit! It’s always great to catch up with clients.

Intelex Technologies has released its latest software innovation, the Intelex OpenPass API, a revolutionary application programming interface that will enable its users to sync and report data between multiple business management systems.

The Intelex OpenPass API functions as a conduit for seamlessly feeding data between multiple software programs. This means that Intelex’s environment, quality, and health & safety, and business management Software can now share data with pre-existing business software applications; thereby, saving time and resources while maintaining a degree of accuracy that’s difficult to achieve when data is transmitted manually.

The City of Calgary and St. Gobain are the first Intelex clients to take advantage of the OpenPass API.  The City of Calgary used our OpenPass API to import employee and location data from their pre-existing HR system into their Intelex System. They also used the OpenPass API to export employee injury data (i.e., incident number with date and time stamp) from Intelex’s Master Incidents Module into their HR program.

St. Gobain used the OpenPass API to import training courses, employee lists, and employee workgroup data from Lotus Notes into the Intelex System and Training Management Module. By using the OpenPass API St. Gobain was able to quickly populate their new Intelex System with historical data that will be a key factor in reporting accuracy and trending.

If you think that your organization could use the Intelex OpenPass API to import, export, and sync data between a pre-existing management program and your Intelex System, send an email to client.relations@intelex.com or call 416.599.6009 for more details.

With increasing concerns throughout the world regarding pollution, and the consumption of non-renewable resources, reducing the amount of paper usage is at the forefront of many activist campaigns and multi-national corporations’ agendas.

One tree is able to produce 80,500 sheets of paper. That much paper, although huge to the average person, is dwarfed in comparison to what the world requires. An astonishing 786 million trees are needed to meet the world’s paper demand for one year.  Of that, 1/3  is consumed in North America, resulting in 5 million tons of paper waste ending up in landfills every year. The harm in massive dumping of paper and paper products is that they emit methane gas while decomposing, a very potent greenhouse gas. With such drastic numbers, more companies are regarding recycling as an attractive option.

The reality is that corporations use massive amounts of paper in order to track policies, work instructions, and SOP’s.  So aside from recycling, what else can an organization do to cut down on paper consumption and minimize their operating costs? They can work toward creating a paperless business solution. The Intelex Document Control System is a web-based application that enables organizations to streamline the control, routing and revision management of critical documentation and records. The system leverages a database driven engine to facilitate the creation, approval, storage, control, update and distribution of documents, records, lists and inventories. The system is also designed to meet document control standards defined in ISO 9001 and ISO 14001.

Becoming sustainable, environmentally sound, and reducing operating costs are targets every corporation seeks to achieve. To learn how Intelex can help your organization achieve these goals feel free to visit our website and submit a request for more information.

Intelex would like to congratulate Metso Minerals on their newly implemented, global safety program! The following article was featured in Mining News Magazine and discusses Metso's proactive approach to safety.

Safety Is No Accident

Metso Raises the Bar with Global Standards

Mention safety to most mining industry people and their first picture is of protective headgear and reflective vests. But according to Chris Adkins, global health and safety specialist for Metso Mining's Life Cycle Services (LCS) team, the future of safety is more in software than in hardhats. "There'll come a time," he says, "when we'll be able to remotely monitor what every single job site is doing from a safety point of view."

To achieve this goal, the LCS team has launched a Safety Management System using Intelex, a web-based safety software application, which is both completely configurable and globally accessible. Best of all, according to Adkins, is the way the system can be specifically tailored to meet the needs of the user.

Configurable System

"With the Safety Management System now operational," he says, "Metso supervisors and managers can manage safety documents, report employee incidents and draw upon continuously updated best practice guidelines from Metso operations worldwide." Furthermore, safety guidelines and information can be configured according to the legal or linguistic requirements of different countries.

Adkins explains that the new Metso system "can also be specified for various levels of management and education, including safety training for particular machines or service contracts." Training courses will be able to cover every aspect of mining safety or can be individualized for subjects as varied as mills, confined spaces and road safety. The Intelex program can also help to assess relevant conditions at a job site and to monitor local governmental or environmental standards.

Standard Practices

There are currently over 440 safety-related documents in a variety of languages in the system and running "live" in eight countries. The remaining countries where Metso operates service contracts should be "live" on Intelex by the end of 2008, by which time the management reports section of the system will also be operational.

Adkins sees Metso's Safety Management System as vital in establishing a uniform code of safety behaviors. "Part of my role is to create standard practices that are equal in every region," he says. "With verifiable results I can help protect and maximize the potential of Metso's greatest resource, our employees".

Adkins concludes, "People are realizing that safety is not a fad. We're here to stay."

"We'll be able to remotely monitor what every job site is doing from a safety point of view." – Chris Adkins

Photo left to right - Neil Hughes (Legal Services & Risk Manager, Australia), Chris Adkins (Global Health & Safety Specialist, Life Cycle Services), Howard Savage (SHEQ Manager, Australia) & Pieter Geldenhuys (SHE Manager, South Africa)

© Metso Mining News 2008

Metso's safety program is powered by the Intelex Safety Management System. Speak with an Intelex Account Manager about how your business can benefit from an organization-wide safety program.

Need a quick way to report on document approvals and reviews?  Download Intelex's latest Document Control Dashboard free from the Intelex-Exchange where you'll be able to do this and much more! 

DASHBOARD Document Control Dashboard SCORECARDS Document Control - Tab Scorecard Document Control - Related Configurable Reports Document Control Outstanding Reviews – Current Year Document Control – My Documents Document Control – Activity Tracking Scorecard

You'll also be able to find several new Document Control Scorecards.  Feel free to download and use them as is.  If you're feeling a little more adventurous, start customizing them to better suit your needs.  Let us know how it goes. 

10. Conservation of natural resources by minimization of paper usage.

9. Reduction of operational costs. Filing cabinets take up precious floor space which can be costly. Also, retrieving and processing paper-based documents is time intensive.

8. Increased productivity.

7. Ensure compliance with laws and regulations which require companies to implement document tracking procedures.

6. Backup of critical files.

5. Security. Prevent unauthorized alteration or destruction of data.

4. Accountability.  Provide audit trails as well as user logs and record activity.

3. Access control.  Control and designate access levels to an organization’s documents.

2. Process consistency. Enforce strict adherence to filing, naming conventions, and workflow processes.

1. Universal accessibility. A web-based document management system enables employees to retrieve documents wherever they are.

Attention Intelex document control users, five new document control reports are available to be downloaded for free from Intelex-Exchange.com. Remember that all of these reports can be added to your dashboard to give you instant, real-time document control data. Enjoy!

Ready for Release List
Lists all the documents that are finished being edited or being approved and are ready to be released.

Rejected Document List
Lists the documents that have been rejected for the current year.

Change Request Overdue This year
Lists the documents whose change requests are overdue for the current year.

Rejected Change Request
Lists the documents whose change requests have been rejected and the reason for the rejection.

Pending Actions
Lists documents with pending actions, grouped by the status of the document for the current year.