Though the company has fully implemented the Intelex Quality Management System (QMS) and iForms® System, Mission Foods is always thinking of new ways to improve processes and scale up with new initiatives.

Intelex Training Specialist Purdal Mya and iForm® Expert Augustine Chan recently spent three days with Mission Foods Corporate Headquarters in Irving, Texas, to lead system training for a group of 17 Intelex users (seen in photo). The training focused on basic and advanced iForms®, as well as reporting and dashboards.

When I called Carmen Olson, Corporate TQ Manager at Mission Foods, to ask how the training went, she said, “Having Purdal lead the training along with Augustine’s expertise on building iForms was the right combination. Everyone was fully engaged in the class, lots of questions, ideas and some fun too!”

Mission Foods/GRUMA S.A. is the world's largest producer of Maseca corn flour and tortilla products, with production facilities across the Americas, the UK, Holland, Italy and Asia. Its operations and sales extend to the US, Canada, throughout Central America (through Gruma Centro America), and into England, Europe, Asia, Australia and the Middle East.

See more Intelex Clients or request a demo to learn more about Intelex’s iForms® System and other solutions.

We were delighted to get our invitation again this year to the Heinz Supplier Fair taking place tomorrow in Pittsburgh. Intelex's Senior Product Manager, Bevin Lyon, is heading down to meet with Heinz Quality executives from across North America, the UK and Europe.

Heinz has been using the Intelex system for over 4 years so they are very familiar with the software. Bevin will be sharing exiting news about Intelex and showcasing new updates and enhancements! Thanks for inviting us Heinz - we're happy to be a Gold Supplier!

Implementation is commonly referred to as a project, one with clearly defined start and end dates. In some cases, that may be a very accurate description of the implementation process; however, when it comes to EQH&S software, it's a rather limiting description for what Intelex considers implementation.

Bevin Lyon, one of Intelex's Executive Account Managers says, "Continual improvement is something that never ends. Whether you're in the planning stages, in the middle of roll-out, or celebrating five years with Intelex, you are always implementing your system."

Your internal business processes are constantly being improved so why should your software stay the same? Enhancements or configurations to your Intelex system are a must and will contribute to more efficient and streamlined business processes.

If you're interested in hearing implementation stories and sharing best practices with Intelex users, please join us for a unique, one-day conference in Philadelphia on February 10, 2010. This conference is open to clients and future clients. Space is limited. For more information, or to reserve your spot, please contact Kristy Sadler at 416.500.6009 x260.

If you're unable to attend this conference and would like more information about future conferences, please contact us. Intelex is planning more user conferences in select cities in 2010.

With autumn just around the corner, back-to-school themes are everywhere – including Intelex! Join us for seven free training webinars beginning September 1st through November:

  · Building Advanced Scorecards | Sept. 1 at 2pm EDT 

  · Building Advanced Matrix Reports | Sept. 17 at 2pm EDT

  · Managing User Security | Sept. 29 at 2pm EDT

  · Introduction to Scorecards | Oct. 6 at 11am EDT

  · Introduction to Dashboards | Oct. 27 at 11am EDT

  · Introduction to iForms | Nov. 19 at 11am EST

  · You’ve Got Questions, We’ve Got Answers! | Nov. 24 at 2pm EST  

Thank you to all our clients who made suggestions for webinar topics. If your suggestion didn't make the autumn schedule, look for it in our winter one!

For more information about Intelex Webinars, or to submit questions for our Q & A webinar, You've Got Questions, We've Got Answers!, please contact Client Relations at 416.599.6009 ext. 282 today!

To register online, visit the Intelex-Exchange. If you don’t already have access to the Intelex-Exchange, submit a request online.

Client Relations at Intelex has one priority – to offer clients with valuable and informative resources that will enhance their Intelex Experience. Whether you are requesting a system-specific user manual, making a suggestion for webinar topics, volunteering your organization to be the subject of an Intelex Success Story, or inquiring into upcoming events, Client Relations is here for YOU!

One of the ways in which we keep our clients informed is by sharing information via a bi-weekly eNewsletter. Intelex’s Client eNewsletters cover a variety of themes:

· Meet Intelex staff: read bios and view pictures of our Intelex family
· Client features: read about our clients and how they’re using the Intelex System
· Webinar topics and schedules: view and sign up for Intelex’s online training sessions as soon as they’re scheduled
· New system features and functionality: learn about the Intelex System’s new customizations, upcoming releases, enhanced functionality, and new iFormÒ modules
· Contests: participate in a contest and then read about the results
· Intelex user community: stay tuned on future roundtable discussions, online Q & A sessions, industry-specific events, and EQH&S conferences
· Additional information: recent blog posts, upcoming webinars, Help Desk contact information, and important reminders – general content is always included to provide clients with even more information relevant to all Intelex users

From top to bottom, the Intelex Client eNewsletter is full of useful and interesting information!

If you would like to sign up for Intelex’s bi-weekly Client eNewsletter, or have any questions relating to eNewsletter content, please contact Client Relations at 416.599.6009 ext. 282 today!

Intelex’s Kulbir Bal and Meghan Mann just got back from another successful trip to Crawley, England where they spent two weeks at the Virgin Atlantic Airways (VAA) training facilities. It was the fourth trip for Kulbir and Meghan, who have been working with VAA to implement the Intelex System, which includes a number of configured Intelex Modules and the unlimited iFormsÒ Builder.

Meghan, seen here with Miss Suiteness, says VAA is really fun to work with; “they have a ‘work hard, party hard’ attitude which is always a delightful combination. The project has been challenging at times, but the end product is well worth it. I anticipate the company’s future projects will be just as fun and challenging to work on.”

When asked about what makes VAA's use of the Intelex System unique, Kulbir responded: “Users can virtually enter the system and begin capturing data without any formal training at all. Now that’s an intuitive system! The reports automatically expand and show fields, which only appear as certain selections are made. For example, if a user makes a selection from the dropdown menu, three distinct fields may become available based on their selection. This creates a smart-form environment that triggers fields to appear only as required, thus increasing data integrity and usability. We introduced some new colours when painting the VAA Intelex canvas but the one that stands out from the rest is the presentation of a very simple interface that is powered by dynamic and intelligent database configurations.”

Congratulations to everyone at Virgin Atlantic and Intelex for making this project a great success on both sides!

Free Scorecards, Reports, and a Dashboard for Intelex's iForm Module, Claims Management, are now available on the Intelex-Exchange! View instructions on how to upload them directly into your Intelex System.

SCORECARDS:
Claims by Area of Injury
Claims by Incident Type
All Claims Filed this Month
Claims Statistics This Year
Return to Work Report

DASHBOARD:
Claims Management Dashboard

REPORTS:
All Claims Filed by Month
Claims by Area of Injury
Claims by Current Status
Claims by Incident Type
Claims by Injury Type
Claims Closure Details
Claims Costs
Return to Work Information
Claims Filed This Month

Visit Intelex-Exchange.com to download more FREE Scorecards, Dashboards, and Reports for the following Intelex iForm Modules:

Training Submission
Customer Complaints
Spill and Release Reporting
Department of Transportation (DOT)

We’d like to thank our clients for making Intelex’s free training webinars a big success! Since March of this year, we’ve had over 100 participants join our free training sessions which included old-time hits like Building Charts Based on Configurable Reports and our first-ever Q & A Webinar, You’ve Got Questions, We’ve Got Answers! 

In response to their growing popularity, we’ve scheduled four new training sessions covering various aspects of using the Intelex System:

 · Message Center | Thursday, July 9 | 2:00 pm ET

 · Building iForms | Tuesday, July 21 | 11:00 am ET

 · Building Metric Scorecards | Thursday, August 13 | 2:00 pm ET

 · Building Calendar, Activity Tracking & Graphical Scorecards | Tuesday, September 1 | 2:00 pm ET
 
To view course details and register online, visit the Intelex-Exchange today.  If you don’t already have access to the Intelex-Exchange, submit a request online.

The discourse of corporate social responsibility (CSR) has gained considerable momentum in recent years with all signs indicating that this movement will continue with even greater force throughout the remainder of 2009 and into 2010. Business leaders that have had CSR programs up and running for several years will tell you that when their programs started there was very little measuring and reporting on established objectives, but with sophisticated consumers and stakeholders demanding greater accountability gone are the days of just saying "it's working."

A general framework for CSR reporting has been established by The Global Reporting Initiative (GRI), a large multi-stakeholder network of thousands of experts, in dozens of countries worldwide. Intended to inform shareholders, stakeholders and the general public of all efforts to adhere to laws and ethical standards as well as any improvements to the sustainability of the company and the environment, CSR reports are a means of increasing the transparency into an organizations operations, which some say will spur other companies to further action. As the GRI's website (www.globalreporting.org) describes, "The Global Reporting Initiative's vision is that disclosure on economic, environmental, and social performance is as commonplace and comparable as financial reporting, and important to organizational success." On an organizational level CSR reports can be useful for companies to benchmark organizational performance, demonstrate organizational commitment to sustainable development and to compare organizational performance over time.

Celeste LeCompte investigates some of the ideas surrounding CSR reporting in a recent article on BusinessWeek.comentitled "How to Put Sustainability on the Books." The issue at the heart of LeCompte's piece is not so much what types of data organizations are including in their CSR reports but rather how they are collecting and then extracting this data. As DeCompte explains, "CSR data are notoriously complex. Putting together a report can mean pulling data from environmental health and safety departments, community and education programs, philanthropic giving records, supply chain partners, and operations records. Historically, companies have pulled that data into Excel spreadsheets to create new datasets for CSR reports. But as stakeholders—and shareholders—show more interest in sustainability concerns, companies are beginning to eye more sophisticated software to help them manage and report that data." Because collecting, verifying, and publishing data from multiple spreadsheets and various other sources is an obvious limitation on the accuracy and efficiency of a CSR report, a more sophisticated, web-based software solution such as what Intelex offers is something that many organizations have now implemented to streamline operations and make data reporting more accurate and manageable, a trend that will likely continue to increase as we move towards a more accountable, socially and environmentally conscious business world.

Intelex will be hosting its first-ever Q & A webinar, You’ve Got Questions, We’ve Got Answers! on Thursday, June 4th at 2:00 pm EDT. Get answers to all those questions you have about using your Intelex System!

Though it's not a requirement, we encourage you to submit your questions in advance to give the webinar's host an opportunity to link questions according to features and functionality. Participants are also welcome to ask questions live and learn from other clients' questions!

Please continue to direct all questions to your Client Relations Coordinator at 416.599.6009 ext. 282.

To view and sign up for all of Intelex’s webinars, visit the Intelex-Exchange today! If you don’t already have access to the Intelex-Exchange, submit a request online.