Mine safety legislation across the States is poised to get a new set of teeth.

Democrats are prepared to reveal the framework of a new bill to tighten mine safety and increase penalties for mines with a record of repeated safety violations after U.S. lawmakers reconvene on July 9. 

The bill follows the Upper Big Branch Mine disaster in April when 29 miners were killed after an explosion at the West Virginia coal mine. The accident was the worst mining tragedy in the U.S. in four decades. The exact cause of the disaster is unknown, but the mine had a poor safety record and was cited for a number of safety infractions in the previous month. Last year, the mine was fined nearly $400,000 for serious safety violations relating mainly to ventilation and equipment, as well as poor execution of its safety plan. 

The Upper Big Branch disaster is not the only recent coal mining catastrophe in West Virginia. Only four years ago, 13 miners were trapped underground for two days following an explosion at the Sago coal mine. Only one miner survived. Multiple state and federal investigations failed to reveal the exact cause of the explosion, but—as with Upper Big Branch—the mine had a poor safety record and was cited for 208 violations by the Mine Safety and Health Administration in the previous year. 

With any luck, the forthcoming legislation will make mining tragedies a thing of the past by shutting the doors of mines that show a poor track record of safety compliance. It is also expected the bill will boost protection for whistleblowers who identify serious safety risks.

Democrats hope to have the bill passed by the end of the year and, in light of April’s tragedy—and in spite of some early criticisms by Republicans—it is unlikely the bill will receive much opposition. As a result, now is the time for mining companies across the U.S. to implement comprehensive, safety management systems to ensure ongoing compliance with safety requirements, avoid costs associated with safety violations and—most importantly—save lives.

Along with our Middle Eastern partner Barik IT Solutions, Intelex is pleased to announce two new additions to our client roster, Majan Electricity Company and Daleel Petroleum both located in Oman, have selected Intelex Technologies to provide them with an EHS Management System.

Both companies are key players in Oman’s energy industry with Majan Electricity being a leader in electricity distribution and supply and Daleel Petroleum a top oil and gas operator. Majan Electricity selected the Intelex EHS Management System as a means of automating all of their Environmental, Health & Safety processes into one unified system, working to effectively manage and track such core business components as Audits Management, EHS Training, Incident Reporting, Permit Management, Document Control, Environmental Management and Risk Assessments. Daleel Petroleum selected Intelex’s Safety Management System as a means of automating and tracking their EHS activities across all of their operating sites. Both companies will be leveraging the web-based Intelex platform to foster real-time reporting and generating a complete 360-degree view into their EHS business processes and performances.

To learn more about how an Intelex solution can help you improve your organization's EHS performance, request a free demo here.

We're pleased to announce that Intelex has been chosen by Telenor Pakistan to provide them with a web-based software solution designed to address all aspects of an effective telecommunications quality management program including document control, nonconformance and corrective-action tracking, and audits management, etc.

Telenor Pakistan is a subsidiary of Telenor ASA – a telecommunications service provider in 13 countries across Europe and Asia. Since its launch in 2005, Telenor Pakistan has become the single largest direct European investment in Pakistan to date, which as a result has contributed to its success as the fastest growing mobile network in the country, with coverage reaching deep into many of the most remote areas of Pakistan.

When Telenor Pakistan began shopping for a software provider, they identified several requirements for the solution that would best meet their needs, the top three being an easy-to-use document control system, a reliable audits management program, and the ability to streamline TL9000 initiatives organization-wide. We knew that our out-of-the-box quality management system didn’t address TL9000 requirements so we used our iForms^® technology to build custom forms and reporting capabilities that would comply with TL9000.

"In what is an exciting, fast moving market, Telenor Pakistan always needs to be ready to meet growing market demands and offer reliable and robust services that our customers demand of us. Choosing a TL9000-based QMS is a step in that direction. TL9000 includes all the ISO 9000 requirements, and 90 additional requirements specific to the telecommunications industry. However, what really sets TL9000 apart from ISO 9000 are the set of measurements, which can be benchmarked globally under various product categories. We selected Intelex because it's QMS, iForms^®, and reporting software could be easily configured to manage the TL9000 measurements, in addition to the standard requirements of ISO 9000. We look forward to a rewarding partnership between Telenor Pakistan and Intelex Technologies," said Khalid Shehzad Chief Technology Officer of Telenor Pakistan.

"Telenor Pakistan has only been around since 2005; however, in just four years they've become the dominant player in the telecommunications industry in Pakistan. They have experienced tremendous growth over the last few years by dedicating themselves to providing their customers with a superior product and customer service," commented Mark Jaine, President and CEO of Intelex Technologies Inc. "Implementing the Intelex Quality Management System with iForms^® is just another way for Telenor Pakistan to solidify their commitment to providing high-quality services."

The May 2009 issue of Information Week Canada features an article by Richard Bray called "Pushing paper, right out the door: How an Ottawa company wound up in a paperless place."  The article focuses on the pains and successes that OCM Manufacturing experienced during the transition to a paperless office. After their first paper-based attempt at ISO 9000 certification failed and hundreds of thousands of pieces of paper had to be destroyed Michael Julian, CEO at OCM, decided that the second attempt at ISO 9000 compliance was going to be a lot different, it was going to be completely paperless! Post-transition Julian says "Ask anybody around here, they wouldn't ever want to go to a paper system, in both ISO documentation and in manufacturing documentation."

"The bottom line benefits of eliminating paper have meant money in the bank. Since the paperless push began, OCM Manufacturing has eliminated at least three administrative positions, while doubling in size and doing twice as many transactions. Communication is improved, because with electronic document everyone is literally on the same page and information is always available to authorized personnel, no matter where they are." – Richard Bray

Some of the motivators for converting to paperless workflow include:

• Increased efficiency - controlling document versions and workflow can give an organization a competitive edge,
• ISO certification - document management is a key piece to ISO certification,
• Controlled internal & external document standards - ensure employees across your organization are using the most recent versions of documents,
• Audit preparedness - the Intelex Document Management System automatically archives old file versions for year-round audit preparedness, and
• Corporate Social Responsibility- environmentally friendlier business practices translate in to social responsibility, consumer loyalty, and cost savings.
  

If you're interested in learning more about converting from time-consuming and wasteful paper-based system to a streamlined web-based document control, please submit a request online or call 1.877.932.3747.

Free subscriptions to Information Week Canada magazine are available through their website.

The ASQ World Conference for Quality and Improvement is being held at the Minneapolis Convention Center in Minneapolis, Minnesota from May 18-20, 2009. This year, Intelex will be sending three representatives; Bevin Lyon, Daniel Marcus, and Tomas Kuras. The guys will be available for live demonstrations of our:

Quality Management System Nonconformance & Corrective Actions Module Document Control System Training Management System Supplier Performance Tracking Module Audits Management System, and more.

If you're already using Intelex's software please stop by for a visit! It’s always great to catch up with clients.

Workplace accidents and fatalities are a common occurrence, but many safety incidents could have been avoided through improved training management, accurate data reporting, internal audits, and generating a culture of safety within an organization.

The American Society of Safety Engineers has published a great, unbiased article titled "Technically Safe: Gaining 360◦ Visibility with Technology" by Peter Thiveos. The article addresses the key components of a successful safety management program, business rules and practical solutions, the value of designating a safety champion, and the benefits of using technology to improve an organization's safety performance.

Mr. Thiveos speaks to the need for a comprehensive system that addresses multiple facets including; training and certification management, incident and observation management, records and document management, risk assessment, monitoring and audit management, and corrective action management. "While all these systems have inherent benefits independently, collectively they provide unparalleled functionality and improvements in managing, compiling and reporting on an organization's overall safety status and SH&E governance," Peter Thiveos.

Intelex clients' Metso Minerals and Ferro Corporation are excellent examples of corporations that have actively generated a culture of safety consciousness across their organizations. One of the contributing factors to Metso Minerals' success was their safety champion Chris Adkins. Mr. Adkins spear headed the implementation of the Intelex Safety Management System and communicated Metso Minerals' safety program across the company. "With the Safety Management System now operational Metso Supervisors and managers can manage safety documents, report employee incidents and draw upon continuously updated best practice guidelines from Metso operations worldwide ... Part of my role is to create standard practices that are equal in every region. With verifiable results I can help protect and maximize the potential of Metso’s greatest resource, our employees." Chris Adkins – Global Health & Safety Specialist.

Ferro Corporation's Systems and Development Manager Art Plow is also their safety champion. In a recent case study, Art described Intelex as "an integral part of Ferro's world-wide Safe From Within Program and as a critical piece of our [Ferro's] larger effort to send all of our 6,500 employees home safely to their families at the end of the day, in some 17 time zones around the world." By using Intelex Safety Management Software to track all safety-related data and documentation in real-time, Ferro has been able to accurately measure their success in terms of improving their safety performance organization-wide.

Although safety management systems require an initial investment, the return-on-invest is quickly recovered through improved operating efficiency and a reduction in environment, health, and safety incidents. This sentiment is echoed by Peter Thiveos in the aforementioned article, "In light of today's nation and global economic condition, organizations need to understand that technology innovation and automation is one of the best ways to identify additional cost savings in their operations. Companies should always spend on effective technology-and, in the author's opinion, they should spend more in a downturned economy."

Learn more about how the Intelex's Safety Management Software can help your organization improve its safety performance.

Intelex Technologies has released its latest software innovation, the Intelex OpenPass API, a revolutionary application programming interface that will enable its users to sync and report data between multiple business management systems.

The Intelex OpenPass API functions as a conduit for seamlessly feeding data between multiple software programs. This means that Intelex’s environment, quality, and health & safety, and business management Software can now share data with pre-existing business software applications; thereby, saving time and resources while maintaining a degree of accuracy that’s difficult to achieve when data is transmitted manually.

The City of Calgary and St. Gobain are the first Intelex clients to take advantage of the OpenPass API.  The City of Calgary used our OpenPass API to import employee and location data from their pre-existing HR system into their Intelex System. They also used the OpenPass API to export employee injury data (i.e., incident number with date and time stamp) from Intelex’s Master Incidents Module into their HR program.

St. Gobain used the OpenPass API to import training courses, employee lists, and employee workgroup data from Lotus Notes into the Intelex System and Training Management Module. By using the OpenPass API St. Gobain was able to quickly populate their new Intelex System with historical data that will be a key factor in reporting accuracy and trending.

If you think that your organization could use the Intelex OpenPass API to import, export, and sync data between a pre-existing management program and your Intelex System, send an email to client.relations@intelex.com or call 416.599.6009 for more details.

Hey Blog readers!  With the release of Intelex 5 officially in the books, the Client Relations Team, in addition to posting free Intelex-Exchange content, would like to continue sharing success stories and other interesting musings/developments from the world of Intelex.

Just prior to the release, Project Consultant Devon Ambrose, along with Help Desk Team Lead Jeff Preager, had the opportunity to visit with Kikkoman Foods Inc., in Walworth, Wisconsin for the purpose of conducting on site training.  If you’ve ever used soy sauce in any of your gastronomic culinary experiments, I’m positive Kikkoman is a company you’re familiar with.

Using Intelex’s Environmental and Safety Management Systems, this particular training session focused on Safety Incident Reporting, Document Control, Audit Management, Safety Meetings, Hazards and Risk Assessment, and reporting (Dashboard and Scorecard building). 

Several factors helped make it unique: the most intriguing of which was an Intelex initiative to enhance Help Desk awareness.  By having Jeff actively participate in training, the Help Desk immediately gained a first hand sense of both training requirements and client expectations.  Jeff was also able to form a more personable relationship with Kikkoman representatives, individuals he’s closely communicated with in the past.

Not only did Kikkoman benefit from having two trainers present, this invaluable experience has allowed the Help Desk to more effectively prepare for clients transitioning to ongoing support, something all Intelex clients will benefit from.

Intelex is happy to bring you the following Standard Safety Incidents (SSI) reporting tools free of charge on the Intelex-Exchange.  Two Dashboards along with a multitude of Scorecards and Configurable Reports aim to help make your SSI reporting process even more effective

DASHBOARDS Standard Safety Incidents Dashboard (1) Standard Safety Incidents Dashboard (2)
(1)			(2)

SCORECARDS
Standard Safety Incidents – Total Incidents This Year by Month
Standard Safety Incidents – Total Incidents This Year
Standard Safety Incidents – Incidents in Last 90 Days
Standard Safety Incidents – Incidents in Last
Standard Safety Incidents – Rates for the Current Year
Standard Safety Incidents – Incidents Current Year vs. Previous Year
Standard Safety Incidents – Incidents Current Year vs. Previous Year (Graphical)
Standard Safety Incidents – Incidents by Status by Month
Standard Safety Incidents – Incidents by Stages
Standard Safety Incidents – Search by Record ID
Standard Safety Incidents – Search by Date of Occurrence
Standard Safety Incidents – Tab Scorecard
Standard Safety Incidents – OSHA Rates Metric
Standard Safety Incidents – Days Metric

CONFIGURABLE REPORTS
Standard Safety Incidents – Incidents This Year (Grouped)
Standard Safety Incidents – Incidents Last Year (Grouped)
Standard Safety Incidents – OSHA Lost Time by Company (Matrix)
Standard Safety Incidents – Injury by Case Classification (Matrix)
Standard Safety Incidents – Incidents by Supervisor (Grouped)
Standard Safety Incidents – Incidents by Nature of Injury/Illness (Matrix)

Attention Audit Module users!  A new Audits Management Dashboard is available for free download from the Intelex-Exchange.  You can also download several of the Scorecards and Reports used to build it.  As always, feel free to comment on how these products have helped your business or organization.

DASHBOARD Audit Management Dashboard SCORECARDS Outstanding Audits - Current Year Outstanding Follow-up Audits - Current Year REPORT Outstanding Audit Follow-up Actions