Intelex celebrated Ted Grunau Day last week to commemorate its founder and former CEO. Each year, on Ted's birthday, Intelex employees are recognized by their peers for exhibiting qualities and strengths that Ted held in high regard. On February 18th, employees enjoyed a relaxing afternoon in the office, beginning first with a catered lunch and ending with an awards ceremony. From start to finish, Ted Grunau Day was everything it was meant to be - "A day where we can both remember Ted and celebrate the accomplishments of Intelex employees," commented President and CEO Mark Jaine.

Mark, who also hosted the event, added seven awards to last year's 11, bringing the total number of awards to 18, including four Unsung Hero of the Year awards presented to stand-out employees who were nominated in numerous categories. Being highly involved in coordinating the awards, Mark made sure all employees voted, and made sure everything was fair and fun. The comments submitted by voters were read aloud prior to announcing each winner and that was a great reminder of the top-notch qualities, work ethic, and integrity of the Intelex team.

The highlight of the ceremony came at the end when, although Mark had thought he knew all of the winners for Ted Grunau Day, there was one more award to be given out. Just moments after what he thought was the final award was accepted, Mark was presented with his very own CEO of the Year award. He was completely surprised and felt truly honoured for the salute.

Congratulations to all award winners and nominees on being recognized by your peers!

Intelex webinar "Tracking Your Way to Optimal Supplier Performance" sparked so much interest that we're going to offer it again on Wednesday, March 10th, 2010! Bevin Lyon, Intelex Executive Account Manager who has helped dozens of organizations implement supplier management software, will return as your host and subject matter expert to deliver valuable information and answer all of your questions related to supplier performance tracking.

A variety of supplier management concerns were discussed and Bevin also talked about what he believes a company's method of supplier performance evaluation should include: cost, delivery, service, quality, compliance, financial, safety, and information protection, all of which he addressed in further detail.

For instance, when evaluating a supplier's service performance, an organization should ask the following questions: has the supplier resolved discrepancies quickly? Has the supplier failed to respond to inquiries and requests? Does the supplier direct an appropriate level of technology towards customer service and process improvements? 

And in terms of quality performance, has the supplier provided products and services that consistently meet or exceed specifications, standards, and expectations? Does the supplier offer competitive warranties? Does the supplier comply with certification requirements?

To learn more and have your questions answered, register now for Intelex's encore presentation of "Tracking Your Way to Optimal Supplier Performance" on Wednesday, March 10th, 2010.

For more information on this Intelex webinar, or to ask questions about supplier management software, please contact Bevin Lyon at 416.599.6009 x244.

If there was one message prevalent in last week’s webinar, it was Ask Questions. The Intelex webinar, “Unlocking and Utilizing Your Resources: Purchasing Health & Safety Software in the New Economy” provided valuable insight into the process of purchasing EHS software. Though the presentation was initially designed with Health & Safety professionals in mind, the overall theme is relevant to all management areas. 

Presented by Dan Marcus, one of Intelex’s Executive Account Managers, the webinar first identified the must-ask questions when beginning your pursuit for a software vendor. What service types are available? What are the payment options? Dan also touched on ‘how to sell your system up the chain of command’ through writing proposals, defining a quantitative ROI, and allocating resources for implementation:

“In today’s economy there is no room for wasted money. Leveraging software will create a more efficient work environment that acts as a vehicle for cost savings. The no. 1 barrier preventing a professional from purchasing software is a lack of a purchasing strategy. To buy software in the new economy, a professional’s job is not only to understand the cost savings, but to document and prove these saving in a business proposal.”

For more information on Intelex's "Unlocking & Utilizing Your Resources" webinar, or to ask questions about purchasing software, please contact Dan Marcus at 416.599.6009 x335.

Next month, Intelex’s Bevin Lyon will be presenting, “Tracking Your Way to Optimal Supplier Performance”. The webinar will look at different methods for achieving optimal supplier performance. Register online or contact JP Nadeau for more information. 

Geek&Poke

Implementation is commonly referred to as a project, one with clearly defined start and end dates. In some cases, that may be a very accurate description of the implementation process; however, when it comes to EQH&S software, it's a rather limiting description for what Intelex considers implementation.

Bevin Lyon, one of Intelex's Executive Account Managers says, "Continual improvement is something that never ends. Whether you're in the planning stages, in the middle of roll-out, or celebrating five years with Intelex, you are always implementing your system."

Your internal business processes are constantly being improved so why should your software stay the same? Enhancements or configurations to your Intelex system are a must and will contribute to more efficient and streamlined business processes.

If you're interested in hearing implementation stories and sharing best practices with Intelex users, please join us for a unique, one-day conference in Philadelphia on February 10, 2010. This conference is open to clients and future clients. Space is limited. For more information, or to reserve your spot, please contact Kristy Sadler at 416.500.6009 x260.

If you're unable to attend this conference and would like more information about future conferences, please contact us. Intelex is planning more user conferences in select cities in 2010.

It was a Saturday night and the scene was exhilarating. Guests were dressed to impress, food & drink were in abundance, and the venue offered a spectacular 360-degree view of Toronto. On December 12th, 2009 Intelex hosted its annual Christmas party at Panorama Lounge & Restaurant, set atop the 51st floor of the Manulife Centre at Bay & Bloor. Intelexians were invited to bring along spouses, significant others, and BFFs to join the festivities, making it a truly special evening. We ate, we drank, we danced, and we even made some new friends.

In just a few years, the Intelex Christmas party has more than doubled in size and moved from a condo party room to one of the most extravagant restaurants in downtown Toronto. Curious to know how these changes have influenced the general mood of the Christmas party, I asked Nicky, Quality Assurance Manager, to tell me about previous years’ parties. After hearing a few stories I can definitely say that the ambiance of the Christmas party has changed drastically over the years; however, the one thing that has remained consistent is the Intelex culture. It’s something our team celebrates both in and out of the office. Whether we’re working hard, having a few drinks after work, or getting dressed up on a Saturday night for our Christmas party, the Intelex family is just that. Family.

A big thanks goes out to all those who helped us celebrate this holiday season and a special thanks to Mark Jaine, Intelex President & CEO, for treating us to an incredibly memorable night! To my fellow Intelexians, Intelex clients, and clients to be - Happy Holidays & all the best in 2010! 

With autumn just around the corner, back-to-school themes are everywhere – including Intelex! Join us for seven free training webinars beginning September 1st through November:

  · Building Advanced Scorecards | Sept. 1 at 2pm EDT 

  · Building Advanced Matrix Reports | Sept. 17 at 2pm EDT

  · Managing User Security | Sept. 29 at 2pm EDT

  · Introduction to Scorecards | Oct. 6 at 11am EDT

  · Introduction to Dashboards | Oct. 27 at 11am EDT

  · Introduction to iForms | Nov. 19 at 11am EST

  · You’ve Got Questions, We’ve Got Answers! | Nov. 24 at 2pm EST  

Thank you to all our clients who made suggestions for webinar topics. If your suggestion didn't make the autumn schedule, look for it in our winter one!

For more information about Intelex Webinars, or to submit questions for our Q & A webinar, You've Got Questions, We've Got Answers!, please contact Client Relations at 416.599.6009 ext. 282 today!

To register online, visit the Intelex-Exchange. If you don’t already have access to the Intelex-Exchange, submit a request online.

Client Relations at Intelex has one priority – to offer clients with valuable and informative resources that will enhance their Intelex Experience. Whether you are requesting a system-specific user manual, making a suggestion for webinar topics, volunteering your organization to be the subject of an Intelex Success Story, or inquiring into upcoming events, Client Relations is here for YOU!

One of the ways in which we keep our clients informed is by sharing information via a bi-weekly eNewsletter. Intelex’s Client eNewsletters cover a variety of themes:

· Meet Intelex staff: read bios and view pictures of our Intelex family
· Client features: read about our clients and how they’re using the Intelex System
· Webinar topics and schedules: view and sign up for Intelex’s online training sessions as soon as they’re scheduled
· New system features and functionality: learn about the Intelex System’s new customizations, upcoming releases, enhanced functionality, and new iFormÒ modules
· Contests: participate in a contest and then read about the results
· Intelex user community: stay tuned on future roundtable discussions, online Q & A sessions, industry-specific events, and EQH&S conferences
· Additional information: recent blog posts, upcoming webinars, Help Desk contact information, and important reminders – general content is always included to provide clients with even more information relevant to all Intelex users

From top to bottom, the Intelex Client eNewsletter is full of useful and interesting information!

If you would like to sign up for Intelex’s bi-weekly Client eNewsletter, or have any questions relating to eNewsletter content, please contact Client Relations at 416.599.6009 ext. 282 today!

Intelex’s Kulbir Bal and Meghan Mann just got back from another successful trip to Crawley, England where they spent two weeks at the Virgin Atlantic Airways (VAA) training facilities. It was the fourth trip for Kulbir and Meghan, who have been working with VAA to implement the Intelex System, which includes a number of configured Intelex Modules and the unlimited iFormsÒ Builder.

Meghan, seen here with Miss Suiteness, says VAA is really fun to work with; “they have a ‘work hard, party hard’ attitude which is always a delightful combination. The project has been challenging at times, but the end product is well worth it. I anticipate the company’s future projects will be just as fun and challenging to work on.”

When asked about what makes VAA's use of the Intelex System unique, Kulbir responded: “Users can virtually enter the system and begin capturing data without any formal training at all. Now that’s an intuitive system! The reports automatically expand and show fields, which only appear as certain selections are made. For example, if a user makes a selection from the dropdown menu, three distinct fields may become available based on their selection. This creates a smart-form environment that triggers fields to appear only as required, thus increasing data integrity and usability. We introduced some new colours when painting the VAA Intelex canvas but the one that stands out from the rest is the presentation of a very simple interface that is powered by dynamic and intelligent database configurations.”

Congratulations to everyone at Virgin Atlantic and Intelex for making this project a great success on both sides!

Free Scorecards, Reports, and a Dashboard for Intelex's iForm Module, Claims Management, are now available on the Intelex-Exchange! View instructions on how to upload them directly into your Intelex System.

SCORECARDS:
Claims by Area of Injury
Claims by Incident Type
All Claims Filed this Month
Claims Statistics This Year
Return to Work Report

DASHBOARD:
Claims Management Dashboard

REPORTS:
All Claims Filed by Month
Claims by Area of Injury
Claims by Current Status
Claims by Incident Type
Claims by Injury Type
Claims Closure Details
Claims Costs
Return to Work Information
Claims Filed This Month

Visit Intelex-Exchange.com to download more FREE Scorecards, Dashboards, and Reports for the following Intelex iForm Modules:

Training Submission
Customer Complaints
Spill and Release Reporting
Department of Transportation (DOT)

We’d like to thank our clients for making Intelex’s free training webinars a big success! Since March of this year, we’ve had over 100 participants join our free training sessions which included old-time hits like Building Charts Based on Configurable Reports and our first-ever Q & A Webinar, You’ve Got Questions, We’ve Got Answers! 

In response to their growing popularity, we’ve scheduled four new training sessions covering various aspects of using the Intelex System:

 · Message Center | Thursday, July 9 | 2:00 pm ET

 · Building iForms | Tuesday, July 21 | 11:00 am ET

 · Building Metric Scorecards | Thursday, August 13 | 2:00 pm ET

 · Building Calendar, Activity Tracking & Graphical Scorecards | Tuesday, September 1 | 2:00 pm ET
 
To view course details and register online, visit the Intelex-Exchange today.  If you don’t already have access to the Intelex-Exchange, submit a request online.