Intelex Technologies is pleased to announce the FBI’s Aviation Section as one of our newest clients. The Aviation Section will be implementing both the Intelex Safety and Quality Management Systems which were selected for their high level of configurability, range of functionality, ease of use and implementation, as well as their capability to securely track and report confidential and sensitive data.  The Intelex systems will be implemented across all locations and will be accessible to employees bureau-wide.

In search of a solution that would foster the collection of all safety metrics from multiple locations into one central and easy-to-access platform, the FBI’s Aviation Section also required the capability to generate a 360-degree view of all safety-related incidents across the entire organization, permitting internal audits, increasing transparency into processes, and identifying problematic areas. Intelex’s web-based Safety Management System allowed for this functionality, giving each location the ability to independently log incidents which can then be tracked and reported on organization-wide. A flexible system with the ability to customize components (configurability) was another essential priority which Intelex’s custom iForm® application was able to address. Using the iForm® application the section was able to create an FBI specific hazard reporting iForm® to track all non-conformances related to flight operations, and from which problem reports can be generated from.

Intelex Executive Account Manager Bryden Waggott worked with the FBI - Aviation Section to identify the key requirements needed in their management systems and create an implementation plan that focused on safety in the first phase and quality in the second. “The main goal of the FBI – Aviation Section is to consolidate all aspects of safety, including incident reports, hazards reports, and training management into one central place,” said Waggott, “By implementing the Intelex system, the section will be able to significantly reduce the amount of time, effort, and resources that was previously required to produce safety-related reports and metrics. These are elements that will be critical to internal and external audit preparedness as well as gaining an overall visibility into areas for improvement. In Phase I, the primary focus will be on implementing Intelex’s safety management system while Phase II will address the capture and management of the metrics associated with the division’s quality management system.”

Intelex held its first iForm Knowledge Exchange this week with approximately 20 of our clients coming to Toronto to participate. The Knowledge Exchange was the first of many that are proposed with our valued customers and covered three main topics:

• Intelex update on the direction of iForms – introducing new certified iForms (iForms that can be configured but whose regulatory or best management practices content is updated by Intelex) and collaborative iForms (iForms that are shared between customers)
• Presentation of 16 iForms by 10 clients covering the gamut of Environmental Metrics, Greenhouse Gas Emissions, Risk Information, Product Holds, Product Shelf Life, Compliance Tasks, Supplier Management, Manufacturing Audits, Online Tests (with automatic training update), Contractor Induction, VOC & Ammonia Management, Regulatory Agency Contact, Continuing Improvement, Change Management and Stage Gate.
• Ask The Expert Q&A Session that allowed the exchange of ideas on how to improve both clients use of the solution and Intelex offering.

With Intelex representation present from upper management, business development, client services and members of the iForm configuration team, the general consensus from both clients and Intelex personnel is that Intelex's "collaborative" approach to assisting customers address their business requirements is the wave of the future. "The event was a great success with nothing but positive feedback from all the participants," commented Intelex President and CEO Mark Jaine, "In addition to clients sharing knowledge and providing input for future development, it was really exciting – clients and Intelex alike – to see the various types of iForms being built by Intelex users throughout various industries."

Intelex Technologies is proud to announce Ocean Spray Cranberries as one of our newest clients. Ocean Spray Cranberries is the leading producer of canned and bottled juice drinks in North America and are using the Intelex Training Management Module to streamline their training program.

Ocean Spray approached Intelex seeking a more comprehensive mode of managing and tracking their employee training records. Assigning training to groups of employees with similar requirements was a key feature the managers at Ocean Spray were looking for in order to improve and enhance business processes. With individual managers having their own specific training requirements, Ocean Spray was looking to adopt a solution that allowed each manager the flexibility to track and maintain their own training programs.

One of Intelex’s account managers, Simran Sharma, worked with Ocean Spray to review the current system being used and identify components they were looking to improve upon as well as provide some new features that they required. After exploring all possible options, Ocean Spray selected Intelex’s Training Management module as the solution to fulfill their needs. Intelex’s Training Management module is designed to enable organizations to effectively implement best-in-class employee training practices with organizations consistently recording an increase in overall organizational performance after implementation.

As August came to an end so did another successful edition of Intelex’s annual tradition of Beach Month. As an effort to embrace the warm summer temperatures and latest fashion styles, during the month of August, the staff here at Intelex is encouraged to sport their casual summer attire to the office for the duration of the month. To celebrate the conclusion of Beach Month, Intelex hosted a delicious catered BBQ lunch for all their staff to enjoy. Featuring such menu items as BBQ beef ribs, jerk chicken, grilled veggies, corn on the cob and plenty of sweet desserts, it was a great finish to what was a very enjoyable month.

Special thanks go out to our Executive Assistant Jessica for all her work putting this great event together. Thanks to all who came out as we’re looking forward to next year already.